Marc -Devoteam- Community Champion

Hi @Jessy https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ 

Hi @Sam Riggs Welcome to the community. Opsgenie will be fased out and Alerting will be part of JSM, so see the SOC2 of Atlassian. https://www.atlassian.com/trust/compliance/resources/soc2 

Hi @Pricilla Welcome to the community. No I have no experience in this, I can only provide you with documentation from Atlassian and the FAQ ( I assume you have gone over these already) faq-import-data-from-notion-to-confluence import-data-from-notion-into-confluence Or check this…

Hi @Brinkley Faulcon - CDPS Another admin needs to make a request at Atlassian Support If this is not possible, then take the following steps: * Open a browser in Incognito/Private mode (this is important to ensure you aren't automatically logged into the suspended account). * Go to the Atlassian Support: Pricing, Billing,…

Hi @Caleb M Carlisle Which filters have been updated or which update are you referring to?

Hi @Caleb M Carlisle Are there issues on the board that have a summary containing 60-001, if so are any of theses issues unassigned or to the user with CMC, as these are selected?

Hi @Tanima Srivastava I'm not talking about the Jira users, but the users that runs Confluence on the server. Attachments are stored on the server file system. The user who runs Conlfeunce as this user read/write permissions on the file system Check this with your server/system admins.

Hi @Caleb M Carlisle Can you provide more context, which update and what function is not returning any results? Please provide steps you take and screenshots in relation, this to help community members get an insight in your steps and requirement(s).

Hi @ansimoes Yes sub tasks inherit the Team Field from their parent. this can't be individually set. Sub-task is not designed to be separate action for another team. Then you need to use a main level work type and link this to an Epic as a Child, so you need to does this on a higher level. Using Plans, this indeed will not…

Hi @Huda Almashadani Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. * To get this resolved, please follow these steps to create a support ticket: * Open a browser in Incognito/Private mode (this is important to ensure you…

Hi @Zapolskyi_ Vitalii __ Have single user for running all automations, with a related mailbox and based on a failed automation an mail is sent. The other options you have mentioned I do, monitor the audit log once a quarter and check for failrues. Also disable and remove rules from archived or deleted spaces.

Hi @Jorge Trashorras Are you getting an error? Are you the space admin, as this feature option is in the Space settings. Did you enable the backlog feature in the Kanban board? What type of space is this Team or Company managed? Is it related to this…

Hi @Andy Jäger _Valantic_ Please use the Feedback button within Jira under the Help button (near your avatar in the upper right corner) to provide that suggestion directly to Atlassian. This forum is a public forum for user of the Atlassian tools, not Atlassian Support. Suggestions in post like these will disappear and…

HI @Tanima Srivastava Check the permissions on the instance Confluence is running does the user running Confluence have correct permissions on the file location to create and write files?

Hi @Annie Welcome to the community. Check with the admins of your instance, as they might have blocked mobile app usage or the mobile policy is preventing this, based on policy settings.

Hi @ks_won Do you mean you can see Jira tickets within JPD, based on that they are linked to an idea? Can you select an work item, will you be redirected to Jira or do you get an error? If you get an error, this is probably, that you don't have aa Jira license granted. by your admin or you don't have permissions on the…

Hi @Yokoyama Takuro _横山 卓郎_ Please use the Feedback button within Jira under the Help button (near your avatar in the upper right corner) to provide that suggestion directly to Atlassian. This forum is a public forum for user of the Atlassian tools, not Atlassian Support. Suggestions in post like these will disappear and…

Hi @Keiko Kamiya On Data Center this was possible, but it is not in Cloud, based on open defect AUTO-1069 As a workaround you can use a web request action in your automation based on the following API call: https://<yourinstanceurl>/rest/api/2/issue/<issuekey>?expand=names Add an advanced compare condition (i.e., smart…

Hi @Jessy Welcome to the community. Cancel your subscription(s) first within admin.atlassian.com, via the "Billing" option. After this is done, do the following: Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. * To get this…

Hi @Eric Bernstein Welcome to the community. If you have Rovo enabled and have Studio version 2 you could look into creating your own Forge app in Rovo Studio, you would need to write an exact prompt to build a Forge app that builds a dashboard gadget the you can use to show such infromation Otherwise you will be forced to…

Hi @Ahmed Hakim Based on your provided screenshots the Request Form the field in not on the Request On the Work Item view the field is also in the correct section. The issue is you are looking at the wrong Request Type, you are showing the configuration for type "Obtenir de l'aide", but the request shown on the portal is…

Hi @Shawn Jamison As I see related post on Assets in the same period, it might have been a glitch. Is the problem still there, as there is no active incident relating Assets at the moment or yesterday?

All information ins in the above post. But if it was the 18th if June, I alsmost sure the instance and it's data has been removed and permanently deleted.

Hi @Sarthak Pruthi When is the last time you have used to Confluence instance and is this a free instance? Are you the org admin of the instance and can you access the admin section of the instance on admin.atlassian.com? Otherwise reach out to the instance admin or your IT department if this is a company site. If you…

HI @Georgio Mascagni As asked by @Nikola Perisic , provide more context. What connection do you want to make and how? Are you using actions in a workflow, based on script, or are you using API? Are automation rules in play, using web request action? Are you using a 3rd party marketplace integration? Do you get errors, what…

Hi @Sascha Harms Welcome to the community. It looks like Assets schema changed or permission on the scheme where adjusted. Check the schema permissions and the configuration of the custom asset fields. Does it still work if you go to the portal and make a request?

HI @Ant Bowden Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum. Atlassian Support can be reached via https://support.atlassian.com/contact/ I will mention this post for support, they…

Hi @Deepthi Sajja That I can't tell you, tail the atlassian-jira.log an when accessing a filter, what is happening, or use developer mode in your browser and check the errors.

Hi @Jonas Ast Welcome to the community. Confluence does not support pulling headings from an Include Page or Excerpt macro into a Table of Contents (TOC) macro. This is a limitation in Confluence Cloud due to server-side rendering updates, meaning macros cannot dynamically scan and index header elements nested inside other…

HI @Marc Bodde As this relates to a Free instance, you are probably the last billing admin, this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser…