Marc -Devoteam- Community Champion

Hi @Mateusz Janus Ah you are on DC, yes, you should use the JSON method, as automation on DC can't use the parent field (like in Cloud)

Hi @Albert Garrell Clusella Is the agent related to the correct space? Does the agent have permissions on the space?

HI @Jim Tailor Welcome to the community. This could be done by creating a template on the Confluence space. You would need to get the content of an empty Confluence page based on this template The remaining issue is that you would still need to update the related macros, based on the Sprint name/ID. Based on automation,…

Hi @Mahesh Gupta Reach out to the support channel of the app App Time. As this data is related and probably stored at their end, its an issue related to the app. https://marketplace.atlassian.com/apps/1225059/apptime-free-time-tracking-timesheets-planning-teams?hosting=cloud&tab=support 

HI @Mateusz Janus Is the parent issue (work item), you want to "link" in the same project? Is the hierarchy in Jira adjusted so Initiative is on a level above Epic? If this is not the case, the rule has to span multiple spaces, you will need to be a Jira admin at least to create a rule via "Global automation" and set the…

Hi @Albert Garrell Clusella Welcome to the community. We are user like you and can't access you instance. Can you provide details of the setup in sandbox or project you tested in, and how the setup is done in Prod now. Did you train the agent on prod, as you did on per-prod (sandbox)?

Hi @Lukas Kovac It seems that Rovo can't access the Story Point field, see also this open bug: https://jira.atlassian.com/browse/ROVO-512 

HI @Swati Shrivastava As I mention a board is based on a filter, using the board API endpoint doesn't provide a list of issues on the board. This endpoint gives information of the name of the board, etc.. If you want to get the issues on thew board, you need to extend your call.…

Hi @nickyy8535 "it turns out they permanely deleted my page, i will never use this product again. i was on holiday for 5 weeks and this happen. i spend years building up the knowledge base" You use a "Free" product and you expected this to be there forever, nothing "Free" is really free. Get one free commercials, don't get…

Hi @İrem Uluç Most likely the problem is that non is set as approver on the work item, if no approver is set no email will be sent, as its not know to whom to sent this.

Hi @Swati Shrivastava So this means, you don't have the correct permissions on the project or the permissions to view the results of the filter the board is based on. What API call are you using? If this is: https://<>.atlassian.net/rest/api/3/search/jql This is simply a JQL search action, it this is to project = 10123,…

Hi @Colum McAndrew @Ajay _view26_ is right here, but also I will remind you that you need to have access on that project, as your import wants to execute "edit" actions on existing issues.

Hi @Swati Shrivastava A board is based on a filter, can the user used for the connection view results of this filter. What do you mean by board details, items that are on the board?

Hi @Norlin Monzon Welcome to the community. If you are aware that the site is already removed by Atlassian, there is no option to retrieve data from that site. You can raise a request via the option provided by @Florian Bonniec 

Hi @Genesis_Lebron-Coll Welcome to the community. What level is "Requirements" in the cascading field parent or child. If it is parent, you need to use JQL like: <name of cascading filed> in cascadeOption("Requirements", none)

Hi @Thao NGUYEN THI THU Best is to get in contact with the support department of Elements Connect app. They should be able to provide you with guidance, and they might need to contact Atlassian on this.

Hi @Marino Poletine No there is no percentage progress bar in Plans only on number of issues or based on status progress. Only a single Epic has percentage progress. Also see https://jira.atlassian.com/browse/JRACLOUD-94527 

Hi @Andrew Stout What is the size of the file, I have seen issues when videos go over a 100 MB.

Hi @Marino Poletine Use Plans function in your Jira nad create a plan based on tghe source you require; - Filter(s) - Space(s) - Board(s) overview#what-is-advanced-planning plan-and-view-cross-project-work-with-advanced-roadmaps 

Hi @Emerico Vespucci If my answer helped, please accept. This might help other user on the community forum as well.

Hi @PEDRO SANTANGELO CALVO Best is to reach out to the support department of the app "Xporter" As this field is not mentioned in the available mappings; https://docs.getxporter.app/space/XPORTER/1413922/Mappings 

Hi @Lauren Cyrsky Best is to reach out to the Administrators of Jira in your company and work with them. They will have to add this user in to a role in the project, but better is if the user is directly defined in the permission scheme(s) used by the projects you want ot read tickets from. The minimal permission the user…

Hi @Chaouky.ElKantaoui.ext It's a small world :)

Hi @Emerico Vespucci Welcome to the community Some apps, like apps that extend workflows, have their own logging or where present information. I'm not aware of any app that can see if other apps are used; they would need to have an agreement with every app. Apps can store information in the storage of the vendor/developer.…

Hi @Richard Black It seems to be already set on the roadmap, but no dates on rolling this out. Found this on App updates in Platform experiences in Atlassian Admin of my site.

Hi @sharyn keegan Welcome to the community. I have asked assistance from Atlassian on this post, it can take 2 business days for anyone to respond. Please watch the comments on this post.

Hi @Enric Font Correct, this is mentioned by @Arkadiusz Wroblewski He provided an example on how to achieve this ootb, or you will need to look at 3rd party apps from the markeptlace.

Hi @Thomas Zürz Can you provide screenshots. And as you are referring to Watesaal in German, this translates to Backlog in English. This is not a Sprint, but this is the Backlog, all items not in a Sprint. Are all items in the Sprint from a single project, or items from multiple projects? Example from my end:

Hi @Andrew Stout See https://support.atlassian.com/confluence/kb/video-will-not-play-for-mp4-uploaded-files/ Or if you are on DC (on-premise, url of the site not ending on atlassian.net), did you add the video directly or in a multimedia macro? You can also…

Hi @MAX On DC user can do this only with favourited dashboards. So a user can do this on personal basis, under the "Favourites" section in Dashboards, this can't be done globally.