Marc -Devoteam- Community Champion

Hi @Kirsty.Robinson The first is an document add to a page to other one is a link to a location where this information is stored. This can be another page or location even outside Confluence. If you edit the pages or pages, you should be able to see what is used there

Hi @Joachim Aßfalg Within admin.atlassian.net, go to Platform experiences, then to sites and pick your site. Then within the site settings, go to connected apps and make sure under Connected Apps, Settings, Allow user apps is set to allowed.

Hi @Buğra Sözer We can't from here,. This can only be done by the admins of the Atlassian Cloud instance. There is an account with your mail address on this instance, but the account is set inactive, and only an admin of that instance can change your account to active again. This answer is based on the image you provied.

Hi @Kirsty.Robinson Can you provide more context. Can you describe your steps and maybe provide screenshots.

Hi @Buğra Sözer On the community forum we are user like you we can't access Atlassian instances. You will need to contact the administrator of your instance or the IT department of the company that uses this Atlassian instance. They need to active your account within the administration of the instance.

Hi @Anna Davies Welcome to the community. Does this user been granted a Jira or a JSM license, so in Administration, has the user been granted User and/or Agent permissions. Only a User admin, Site admin or Org admin can grant this.

こんにちは @鍛 みなみ 新しいルールを作ったら、挙動は同じですか? 私のConfluenceのインストールでは、これは今でも問題なく動作しています。 つまり、あなたのインスタンスで失敗し続けるなら、それはあなたのインスタンスに限定されているように見えます。 その後、Atlassianサポートにリクエストを出してください Hi @鍛 みなみ What if you create a new rule, is the behaviour the same? Within my instacne of Confluence this is still working fine. So if it keeps on failing in your…

Hi @Joachim Aßfalg Rovo Dev is a paid solution within the Rovo realm in Jira. So you can trail this, but to keep using it this will be a paid solution. Anyone can use Rovo Dev as trail or paid option. To use an MCP, within Administration user apps need to be set allowed.

Hi @Jula Tang Welcome to the community. Is the Jira instance your company one? Does the company VeriSilicon have access to this Jira to see the request? Can't you just create a request at VeriSillicon? So basically what is your process and how does this relate to Jira

Hi @Joelle Phung You could look at Email This Issue or Jira Enterprise Mail Handler

Hi @Sudha Kandi On the community we are users like you, we can't access Atlassian Cloud instances to grant permissions. Contact your space admin, Atlassian admin or IT department.

Hi @Joelle Phung No this is not an option. If an email is sent to the mail address linked with your support portal, a ticket will be made. Jira is not differentiating if this is in the To or CC field of an email. To setup such a behaviour, you would need yourself to 3rd party mail integrations. See the Atlassian…

Hi @Aditya Hosamani This is expected behaviour on a scrum board, if you complete a sprint the board clears, until the next sprint is started. What type of board are you referring to and can you provide screenshots of the board itself and configuration

Hi @Anne Fröhlich Please raise a request for activation via Atlassian Support, the request needs to be made by the admin of the Cloud instance They can check if the data is still there.

Hi @Emerico Vespucci As uses have the permissions to see the space and create issues, all work types will be presented, this indeed can't be limited. Other question, why can "customers" see the work types and not the Request Types? It seems anyone of your customers" is an agent on the project.

Hi @Mar Do you mean you want to add options to the field in bulk, not on the work items, but just the options, check this API endpoint, https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-custom-field-options/#api-rest-api-3-field-fieldid-context-contextid-option-post 

Hi @Joelle Phung Unfortunately, this setting cannot be disabled there is a suggestion open to track this request at Provide Option To Disable Automatic Adding Of Request Participant When They Are CC'ed in an Email As a workaround, you can create an automation to clear this field each time is updated. * Trigger: Field Value…

Hi @Tim Kennett [] in you screenshot is the payload, you don't provide a payload. You are making a GET request. {{webResponse.accountId}} should get you the information, also use lowercase in you API call. If you put https://discoveryparks.atlassian.net/rest/api/3/user/search?query=walters in you browser you should see the…

Hi @chris_coffey Welcome to the community. Please keep in mind that replying on old post is not in-linie with community guidelines. Have you setup a toke and in combination with your mail address, encoded this to Base64.

Hi @Douglas Tschetter What type of space is used Team or Company managed? Can you blur information or make a screenshot, with only the header of the board, does this visualize this option, or can you see this in the board config as well and show a screenshot of this? Do you know if it might be a r3rd party app integration,…

Hi @Brett Nelson I requested assistance from an Atlassian Support, this can take up to 2 business days. Keep an eye on this post.

Hi @Neil Grover I requested assistance for you from an Atlassian Support employee. It can take 2 business days for them to responed. Keep an eye on this post.

Hi @조선호 _ 보안개발팀_NOL_ As you mention: "Although there are multiple issue types with the same name in the global Jira configuration, only **one issue type with that name is actually associated with this project**. In other words, from the project’s perspective, there is no ambiguity." Naming any item in Jira the same is bad…

Hi @Yusuf Khawaldeh * Via Global automation make a full export of all rules, as backup * Check if project is not stated on a rule * Check audit log of rules * Check the rules individually* any components that state an error * missing field information * Disable rules, that seem unused * Remove them if no respons on…

Hi @Tristan Leask What mail handler are you using, default Jira or an app? It can also be that the original email is sent as text from the origin.

Hi @Michael Monticelli Welcome to the community. You will need to reach out to Atlassian Support for this. Use this link: https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ 

Hi @Douglas Tschetter On what type of board, can you provide a screenshot?

Hi @Mathew Lederman You probably are using https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-get As getting the simplified answers API endpoint doesn't provide the related Jira field information. So I don't think there is an option to get only the form with…

Hi @Douglas Tschetter Welcome to the community is this isn a JSM space? In a JSM project this is a feature you can enabled/disabled. The information show is based on Rovo. https://support.atlassian.com/jira-service-management-cloud/docs/about-suggestions-on-issue-view/ 

Hi @Sara Nicholson You can use the API to create organizations in bulk. Use endpoint https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-rest-servicedeskapi-organization-post to create an Org, toghether with an app like postman, you could link a CSV with all organization names and let…