Marc -Devoteam- Community Champion

Hi @Roli Tripathi As I'm interpreting it information from Atlassian all correctly; The global anonymous setting enables the option that on space level anonymous access can be granted. So by enabling this you allow space admins to have the option to enable there space anonymously. IP settings in Atlassian Admin can…

Hi @Leos Vojir Make sure that from your server you are able to reach the Atlassian Cloud when migrating. See the following documentation.

Hi @Jana.Kyselova This is not possible for non Confluence users. User that can access Confluence anonymously (no Confluence users, or don't have an Atlassian account) are not able so switch theme.

Hi @Ceejie Cecilia No this is not possible. The referenced Atlassian issue above has been open for 18 years!!!, so don't expect to much. I would suggest to use the free app custom field suite from Caelor

Hi @Chris Gunter The Advanced Roadmap plan has a Team option, you will need to create a team or multiple teams within your plan. To use these Teams in multiple project, you would need to create them as shared team. Documentation on Teams in Plans can be found here

Hi @Sam Hall Welcome to the community. You can use the JQL keyword IN Like; issuekey in (ticket-1, ticket-2) Is this what you are looking for?

Hi @Kalim Ul Haq Welcome to the community. This seems like an issue on your Cloud instance, my advise is to raise this issue with Atlassian. They can investigate, based on their logging, what might be the issue on your instance

Hi @Pratheek Mammen John Welcome to the community. @Jack Brickey flagged this for you to attend Atlassian employees. If you encounter such an issue, its better to directly raise an Atlassian support issue, as Atlassian are the only ones to help in this case.

Hi @Eman Khan As @Max Foerster - K15t stated, you are able to archive a project (depending your cloud subscription). An other way is to use the provided article on Archiving a project in Jira Server. This will give you the options required, if you are not on a Premium or Enterprise cloud subscription.

I would raise the issue with Atlassian, as it seems there might be an issue on your instance

Hi @serge calderara They will just see their own issues

Hi @Matt Jones Make sure to label your articles in the KB. Then if people do search the results might be better. I would also recommend to use the labels per request type as well to limit the amount of articles than can be found. This might help as well. Other routes are also explained by @Brant Schroeder 

Hi @Salvatore Montalto Nothing as the issue can't be edited anymore. The best way is to send out an email via automation when the issue transitions to the closed status, making the customer a where that there issue is closed and they need to raise an new issue if more help was required. 

Hi @Breanna Newman I will simplify. If you delete an Epic, all relations to the Epic issue are gone. an Epic can contain issues from multiple projects (depended on your setup). If your Epic only had issues in the same project, the issues can be in multiple places. * Backlog, if issues where not in a live sprint * Scrum…

Hi @Angana Patel Go to your Issue settings > Custom Fields. Choose Approvers > Edit Details, Change "Search Template" from None to "User Picker & Group Searcher" Then you can search approvers in JQL.

Hi @Jack McKee Welcome to the community unfortunately, no there is no "undo" option. Don't save your change and the form stays as is, or add you options back in the form.

Hi @Breanna Newman Welcome to the community. If you delete an issue all relations are also gone. The issues will be in the same project if the issues that where in the Epic belonged to the same project. Otherwise they exist in the project they belong to. Depending on their status they end up in the backlog, active sprint…

Hi @jakeeryasmin Why use script runner? You could easily achieve this with Jira automation.

Hi @Salvatore Montalto Yes this is possible. You would need to set a property on a status. This property key: jira.issue.editable And with property value: false You can find more properties to set within the following documentation article

Hi @John Doe Welcome to the community. Is FOO-7 still an active ticket in the system? Or juste enter FOO-7 and confirm.

Hi @Serhii Ukharskyi This is not a bug. Epic would be available if it has the exact same workflow as the issue types mentioned in the dropdown. It's depending on the workflow that's being used by an issue type. If they are differetn then the only option is the move action.

Hi @Andrea Rigo I don't think the fields used on the timeline view are usable. I think they come based on the start adn end date of the sprint, but I'm not sure. You could reach out to Atlassian support, to find out if there is information usable from the Timeline view in automation. 

Hi @joy.okundia Then the answer is no as the Story is linked to the Epic. There is a hierarchy structure in default Jira. * Epic* Story, Task, Bug* Sub-Task You could have Sub-task under your Epic, by making use of work around, see as example community topics…

Hi @Yana Baklaikina This is default behaviour. A roadmap is based upon a project, board or filter. To keep to overview usable the default exclusion setting on a plan is 30 days. It represents issue that are in Jira This can be adjusted. A board on a Jira project by default has a setting that "Closed" issue are on the board…

Hi @vladimir Welcome to the community. This does seem that you are using a 3rd party app for resource planing, as this is not default Jira functionality. What App are you using and has there been updates released by the vendor? This will give the community more insight on your issue?

HI @Andrea Rigo Due date is a system field form Jira. Start Date and Start date are in my opinion created custom fields, they need to be addressed by the ID. The value to access the field you be something as follows: {{issue.customfield_10045}} You can find this ID via the Rest API. https:://<your site…

Hi @Merve_Canakkale Welcome to the community. Is the app Zephyr Squad installed on you cloud instance? Looking at you screenshot of an issue type scheme on you cloud, I don't see the Zephyr Squad issue types. These are added as issue types in the system, when Zephyr Squad is installed as an app. Zephyr Squad is not working…

Hi @Srinivsarao Mutyam There is no option in Jira that can accommodate this request. The Atlassian Marketplace might provide app that could help with this request, you could look in to Better Excel Exporter from Midori

Hi @joy.okundia Welcome to the community. Some detail I would like to have is; Is the sub-task a sub-task of the Epic or from a Story, Bug, Task or other issue type? 

Hi @quang.ha-minh Welcome to the community. Be addressing that you are able to query the Jira DB, my assumption is that you are not on Jira Cloud, but on server or Data Center The Jira Rest API should help you out here. If you do run Jira Service Management Cloud, you can use the following form the JSM Cloud Rest API…