Marc -Devoteam- Community Champion

Hi @AT Yuu could setup an automation rule as follows: If you use issue link parent The edit issue fields action should look like: If you run into an issue relating to that the sum is zero, replace the "parent" in the Lookup issues action with "Epic Link" Keep the quotes, they are reuired.

Hi @Adnan Yıldırım Welcome to the community The suggestion I would like to give you is to create a dashboard. On a dashboard you are able to place gadgets, you can have a gadget that shows all issues assigned to you. You can also create filters and show the results in filter gadgets on your dashboard. Here is a link to the…

Hi @Adriana Domínguez Eguiarte Welcome to the community. No this isn't possible you can colour by assignee, issue type, priority or query With queries you could make an effort though. Make sure your board column has just a single status and base your card colours on queries e.g. status = in progress

Hi @Alfarabi Welcome to the community. What is your SLA configuration looking like and what is exactly wrong. The highlighted dates on the example issue are not related to SLA, but the date the issue was created, resolved and last updated in the Jira system. Updated date can change even after resolving an issue, simply if…

Hi @[deleted] The screenshot in you initial question shows an image of checklist. Is this just something you have seen and not use yet? If you don't you will need and app in your system that is able to provide the checklist functionality. On the Atlassian Marketplace you are able to find a lot of options. I like mostly the…

Hi @Andrew Everett Welcome to the community. The date range can only specified in weeks and days to my knowledge not months or years. So if you want to see the last 12 months before the current one, you should be able to set something like; From: -56w 3d To: -4w 3d

Hi @Paul Enkelaar Welcome to the community. I'm not 100% sure (reach out to Atlassian Support to be sure), but I think that when you just add a new domain, you 2nd step would be: * Open Security in Atlassian Admin * Choose Identity Providers -> You should see your current one * By selecting the 3 dots and the option "Link…

Hi @k venkat prasad Not be default you will require an app for actions like these. I have used and know that Exporter for Jira is able to fulfil your request. You can use a workflow post-function, jira automation or customers can even be allowed to export from the jsm portal xporter-export-issues-from-jira 

HI @Sriram Prabu I expect you meat the values used in a field called "deployment environment" If you are not a Jira admin, please reach out to your Jira admin in your Jira instance and explain your demand. A Jira admin will be able to change for you.

Hi @Patricia Nora No there is not. But I think its also something that will always happen. I get these questions on multiple topics a lot. I always respond by that an application is not responsible for this but the person between the keyboard and chair. If we could always eliminate this we wouldn't need people. Even if we…

Hi @Martin Svensson To create an object automatically from a JSD form, you will need to have the object schema and object type created in Insight. Then you create custom fields for all the attributes you want to be filled in when you create the object. Next, you set up an Insight post-function for Create object, and map…

Hi @[deleted] This should be possible, are you using a checklist app? If you use an app, what app are you using?

Hi @Manon Mackey Welcome to the community. This is expected behaviour. All schemes created on the initial setup of project have been made with the initial key name. On changes the key used in the project, all these schemes worn't change. This is a manual action. It would even not make sense if you schemes on multiple…

Hi @Zsofia Baba I don't know of such an app. There are apps that are able to show related issue information, like: * Extension for jira * Elements copy sync But even if it will be possible, this would require browse level on Jira Software (JSW) project where the linked issue resides, so that would mean, user would require…

Hi @Emma Willcox Can you check your sprint report what numbers are showing in the report of your current sprint? Are there issues from another project, by mistake in the sprint? I made a quick check on my own Jira and it took time to update on my side. Do mind it's still a beta function, no a prod released one. If you…

Hi @Emma Willcox How does your Sprint Board look like? Issues will only be burned if the "Done" status is in the last column of the Sprint board, otherwise issues aren't recognised as closed for reporting purposes

Hi @Max Fedotov Welcome to the community. These are 2 different apps you speak about. It's not that all apps on the marketplace work together. Apps are made by different companies, the apps works with a specified Atlassian application. Don't expect this app to work in another app. You could reach out to the vendors and see…

Hi @Vanya Dobrikova Welcome to the community. No it doesn't. First internal review Are there any firewall or other blocking issues in your network? Where any changes made within your company network? Etc... If no changes where applied anywhere, you could raise this issue with Atlassian if they can see logging in relation…

Hi @Sandesh TM You can't hide a status of an issue based on a field value on a screen. I don't even see that Script Runner offer the option to do this, and I probably grasp why. As it is important to know the status of an issue. You are able to hade the possibility to hide a transition, as mentioned already by @Kris…

Hi @Ramazan Keskin Yes, you can create an automation rule that closes issues automatically. See this example: This rule runs every day at 7 AM and checks if the issue in status Resolved or Cancelled Then it validates that the found issues are not updated in the last 14 days. If this complies the issue will transition to…

Hi @Stefan Rodic Welcome to the community. I don't know this app, but be aware of the following. Most the app will not backup all information or even none from apps you use in Confluence. One the pricing you are not correct I'm affraid. If you have 650 users, your app needs to be licensed for 650 as well. This is how the…

Hi @Andrea Tosi If you are connected with you company domain for SSO, yes check the user at that end. If the user is deactivated there, it will be on the Atlassian side as well.

Hi @Matt Mikkelsen-Pope Is there specific detail in the expand that don't work, regarding the ones that do work? If there's nothing special, just simple text or a table, I would advise, as on cloud you are not able to see logging, to raise an issue at the refined support portal. Refined Support Portal If they can't help…

Hi @Desiree Peters Welcome to the community. This should not happen anymore with the new issue view and creation. On both screens edit and create the same description field is used? Are you able to create a new company project (default), is it still occurring, then I would contact Atlassian Support. There might be some…

Hi @Andrea Tosi Are you linked to your AD, do you use SSO to sing on and your users are managed outside Atlassian. Then check if the user is disabled or deactivated at that end.

Hi @Karthik Buchireddygari , Welcome to the community. As @Vishal mentioned, this case should be raised at Atlassian Support. Multiple community post have been raised on the same topic, but only Atlassian can solve this issue for you.

Hi @Prakash Paliwal Does the issue link type exist in your instance. View al issue links type available in you instance via url: https://<instance_name>.atlassian.net/secure/admin/ViewLinkTypes!default.jspa Also if you want to set an issue link via API you can only set or remove, issue links can't be updated.

Hi @김명신 Welcome to the community. This can be done in your Jira DB config file. See Atlassian documentation on this topic, here. You have multiple options.

Hi @Kevin If you are not a Jira admin, reach out to the one in your organisation. The permission scheme used in your project need to be adjusted. Only a user with administrative privileges can execute this

Hi @Betania Fortunato Welcome to the community. Simple answer to this is, yes you can. In the attachment macro you are able to set file patterns or labels (added to an attachment) See also here the attachment macro details