Marc -Devoteam- Community Champion

Hi @Ricardo_Gomes You can do this by creating 14 different post functions using JMWE, you could also use automation for this and use the create sub-tasks action. Here you can create multiple sub-tasks and specify the fields for each sub-task.

Hi @Shasheekant Patel Could you please share the details on the sprint and the board and its configuration. This will help community members to get to the bottom of your issue.

Hi @Drishti Maharaj Are you using the default approvers filed or a new customer field, if its the default the following should work issue.reporter.displayName != issue.Approvers.displayName

Hi @yusi Ranking is the practice of ordering issues on your backlog, in your sprint or on your board. Jira provides a way to order and prioritize issues. On a board, simply drag an issue above or below another issue to determine ranking. Ranking is a global concept. Issues are ranked against other issues regardless of…

Hi @Rajesh Vairapandian Welcome. Can you please share some more detail on what you see and what steps you have done to mitigate. This will help community members to look into your issue and possible to fined a resolution

Hi @hieu.le Based on this error your instance is not allowed to use the app. I suggest you contact the vendor of Plan UML with the message you are getting, nut you have made sure that your license of the app is still valid? Your org/site or confluence admin of your cloud instance should be able to see this. P.S The…

Hi @Sarika Kunjappan Welcome to the community. Not that I'm aware or know of that there is a limit on this marco. But if you hait a limit or snag. I would suggest to rely you issue to Atlassian Support

Hi @Berik Irgebayev Welcome to the community. How did you set the SLA's and how is it configured and where do you expect the information to be visible. Please share you steps taken and screen shots of your configuration. This will greatly help members of the community to help you in solving your current problem.

Hi @Suporte JRetail You can just disable or uninstall the app via the Jira Apps settings. You should be able to do this as I see you have site admin permissions. See managing apps

HI @Jay Welcome to the community. How is your integration between you and your 3rd party setup? As I know SN has a very good integration from their end with Jira and new comments should not create new tickets at your end. I think you should look with your 3rd party how the integration is set and how to improve this. See SN…

HI @Sara Nicholson Within Cloud this is stored in the default custom report SLA success rate. If you create new SLA's you will have to add the new series in the report, or you can create your own report.

Hi @Shwetha.B No this is not available for server or DC and it's not on the roadmap as well.. This will be a Cloud only function

Hi Resolved is the resolution date. When an issue gets to a "Done" state in a workflow the Resolved date is set.

Hi @Mariem Hamdi The setting of a field on a transition is most of the time not successful. I would suggest to add an extra edit issues action after the transition action and edit the due date in that action.

Hi @Mkrtich Tono you can change the actor of the automation rule. 

Hi @Mkrtich Tono You can disable the customer notification "Status Change" on the project. This means no email will go to the customer on any status change. If you still require this, create an automation rule for this and don't include the status change waiting for customer to waiting for support

Hi @Youcef Madi Welcome to the community. B and D. D and E would not give the Mikki browse permission. Browse is the essential permission otherwise not project access is allowed, so no issue can even be seen.

Hi @Paul Welcome to the community. Jira instances can be linked via setting up application links between the instances. See documentation: use-applinks-to-link-to-atlassian-products 

Hi @George Schwartz Welcome to the community. You need to go to https://my.atlassian.com. When signed in go to email preferences and the tech alert settings.

Hi @Peter de Puy I think this is the CRON you need: 0 0 0 1 4 ? * or 0 0 0 1 APR ? *

Hi @Shweta Singh Welcome to the community Hi I tried the app and caon confirm the option is not in the General Tab. So I would reach out to the vendor as @Dirk Ronsmans already mentioned

Hi @Srujan Kumar I might explained it wrong. The property key = jira.permission.edit.projectrole Property value = <projectrole.id>

Hi @Niklas Did you try the linked option as well? https://confluence.atlassian.com/confkb/how-to-reset-all-confluence-plugins-back-to-their-default-state-through-the-database-859509873.html Or try to start without plugins, see options in the following article…

Hi @Neeraj_Prabhuram I don't think these can be combined at this monment. This also when reading another older post on the community -> Create-a-round-robin-on-call-schedule-in-Opsgenie There is also an open feature request for this -> JSDCLOUD-13054 

Hi @Srujan Kumar I think it should be jira.permission.edit.projectrole=<projectrole.id> More on workflow properties can be found here: useful-workflow-properties-for-jira-cloud 

Hi @Brett I'm expecting you are using a team managed project within Jira. The option you require is only available for Company Managed projects. Here is an article on how to migrate from team to comapny: migrate-between-team-managed-and-company-managed-projects More information on differences between Team and Company…

Hi @BHANU TEJA There is documentation on how to integrate on the service desk plus side, see https://help.servicedeskplus.com/jira-integration You can also look at this community post from a while back where the same question has been asked. Currently-using-ManageEngine-ServiceDesk-Plus-and-Jira 

Hi @T_ Gök @Florian Bonniec is correct the last board you used on a project will be where you will return. This is stored in your profile related cookie.

Hi @Niklas Welcome to the community. I don't user server or DC anymore, but I think you might have issues related to the following KB article https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html I hope this might help you.

Hi @Abbas Ismail Welcome to the community. I never heard of this before. I suggest to raise an issue via Atlassian Support as this seems to be an Atlassian functionality