Marc -Devoteam- Community Champion

Hi In you example on the log screenshot, the condition fails, so the edit action is not even reached. So check the condition.

Hi @Pavan Rai Then raise an issue, with support, you need to be an admin in Jira or higher level admin on the instance to raise a support issue. But a new board should not cause issues, you mention, you could use the same filter you use for the broken board Dashboards, do not relate to a board on a space. Automations are…

Hi @Artem Semenov Are the Partner referenced as an attribute on the Services or the other way around? This s required if Service and Partner are in different object Types in Assets. https://support.atlassian.com/assets/docs/configure-the-assets-object-field/…

Hi @sun limin You need to understand the issue types in Xray. A Test Execution is based upon a Test. The Test type has it's own workflow and the workflow of the Test should reflect if the test is in a state to be used or that a Test is not usable for Test Execution anymore, as the Test has no function anymore, based on the…

Hi @haran anjioni What type of space are you using Team or Company managed and what type of board, Scrum or Kanban? If a scrum board is used, there is no option to see all on a single board, you will need a kanban board for this.

Hi @Kevin Vancrutsen Can you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the Audit Log details for the rule execution. Do you use an API request for…

Hi @Gani Siddiqi There is no native option to recover a deleted work item from Jira. By default there is no backup within Atlassian Cloud. If you have a backup option in place, you could spin up a new cloud an import the backup. Backup options: *…

Hi @Kustagi Suma Did you use the Jira Cloud Migration Assistant (JCMA), what did this provide you on information around EazyBI? Quickly scanning the documentation of the app, this is not done within JCMA, but is a manual action, see Databasemigration on Cloud - Server to Cloud 

Hi @Terry Middleton Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing…

Hi @benjamin_buchholt Welcome to the community. If you are not using custom field to show this within an issue, but just in Assets, you could also. * Use attribute inheritance for child object types * Automate this action, but triggering on object creation or update and copy attribute information, you will have to use…

HI @Fazila Ashraf and @Susan Waldrip This will work, but based on information that a "schema" is used refferes, to Assets. So then you can't use the options you provided

Hi @Christian Lipski This is all legacy on integration of an app called Vertigo SLA, that became JSM. Even with these permission set to a portal customer, they can't execute these actions, as they require an agent license. On the portal customers can only create, comment add attachments or execute a transition (if specific…

Hi @chandrika Kavuri What app are you using the one from Atlassian or from a 3rd party vendor? The free one from Atlassian has no functionality to enable/disable this on space level. So this app is on or off on all spaces.

Hi @Adeyemi Otubusen So either the domain is taken by someone else, or raise a new request to figure out who you could use this domain again. Here on the portal we can't help on this.

Hi @Mark There is no option to restrict the creation of issue types based on space roles. Permission on creating issues is based on the create permission within the permission scheme. A user in a role can either create or not create issues in space, but you can't define which.

Hi @David Shahbazyan Based on you error, check with your admin, seems like a system app is not functioning. Check the server logs. This is usually if a custom panel is used or a custom dashboard gadget, can be broken based on a DC update.

Hi @Ingrid Heitmann I think you are right. Then you would need to see if you can get the value of the field in the form based on API. This should provide a string, use that in the lookup.

Hi @Michelle Kirk The only option to get this done is to start using assets, make sure for each user there is an asset object and this object has an email and user attribute. The user attribute is to link the asset to the Jira user. Then create a custom field, using the asset field and populate this field based on the…

Hi @Bert Duhamel Issue raised via a JSM portal will be in the JSM space, to have issues moved or duplicated as ideas in a JPD space, use automation. The automation should be triggered be a user with JPD right to create ideas. Downside customers can't follow Ideas as they don't have access to JPD. Or am I on the wrong track?

Hi @Nikkita Willis Best is to raise this with Atlassian Support or the Feedback option in the help menu., as there are no option to change the exports. I just think this information is not there, so you might provide them with details you think would be useful when downloading such a report.

Hi @Ingrid Heitmann Welcome to the community. What if you would place the form information into variables and use these in the lookup table?

Hi @Clare Simpson Did you downgrade to the Free subscription from like a Premium/Standard trail? The Free subscription has less functionality than paid ones.

Hi @Fanny Lindahl This rollout has just started, on the 20th of May (so Yesterday). So it can take some time that it's available on every site. Within the admin.atlassian of you site, check this under Release management, app updates

Hi @Hari Krishna Not that I'm aware of, something that is coming is the blockage of downloading attachments Jira and Conlfuence

Hi @Phil Hind The option from @Germán Morales is valid. That you have a validation or condition in your workflow that a comment is mandatory. This can't be done in a transition action in an automation. So your best option is to have another transition to the previous status where this is not mandatory and that this…

Hi @Charoenying_ Charuwat _Agoda_ Check the browsers, are they up to date, are there extensions active? Reset the browser to defaut. Are you on a company device, and are policies on these browsers pushed. Many issues can be related to this, but as it's browser based and on another browser this is fine, the issue seems…

Hi @Pavan Rai Could be a board issue (backend corruption). Can you try to create a new board with the same filter and configuration, does this solve the issue?

Hi @Mahanth Prudhvi P According to your example it's alphabetically. This is also not something that can be changed I expect, as you can edit excel export options

Hi @D_ Bogdan No you can't force this.

Hi @Molina_ Yelen Via google: You can reach the Casted team directly by phone at +1 (317) 283-9691 or by emailing contact@casted.us