Marc -Devoteam- Community Champion

Hi @Eric Brandenburg Welcome to the community. The diff smart value option is for calculation between date, the output will be a number no a date, as its a calculation. toDate smart value option is only able to convert text information to a date, and that text needs to be in the correct format So what could be done is that…

Hi @Tóth Tamás Welcome to the community. Could you please provide your automation rule as well. This will help community members to understand the logic of the rule and help you the find a solution. But I think you need to look from the parent to the linked issues and and then compare.

Hi @Jessica Carl Welcome to the community. It can be as simple as the following example I made.

Hi @Shawn Stevens I raised an issue at Atlassian Support as well.

HI @Shawn Stevens In my one Atlassian environment, as I have as a consultant at an Atlassian partner, I also see the option. Here no apps are installed, so its something from Atlassian.

Hi @Shawn Stevens We only have Scritptrunner in common. I unsubscribed and this didn't result in to anything. I think it best to raise a support request at Atlassian.

Hi @Apryl Harris This does not exist in Jira Cloud. You could raise your suggestion here: https://jira.atlassian.com/secure/Dashboard.jspa 

Hi @Shawn Stevens I see them as an option in my board as well. But I can't see any options. It might be from an app, but I have so many apps installed. Do you have apps installed, and can you share a list? I could compare or its a new Atlassian option. Then its best to raise a support issue at Atlassian with the question.

Hi @Apurv Rathore Is you Cloud SSO and a user directory connected? If so this probably means the user is managed and will only be disabled or deleted if done so in the user directory. In this case you are no able to delete the user as it's a managed user.

HI @Samir Belahouane Welcome to the community. What type are your custom field, can you show the config. Are they types ootb by Jira or are they types added via a marketplace app and where are you trying to use the fields? Where have you made these fields in via the cog wheel and issues section or in a Team managed…

Hi @Maximiliano Rojas It might be set in the workflow that it's prohibited to change the editor. Check properties set on the workflows statuses.

Hi @Maximiliano Rojas can you show what and where you want to change the reporter as the permissions seem to be fine.

Hi @Nisha Kanbi I have to @agree with @John Funk

Hi @Maximiliano Rojas This can only be a permission issue. Use the permission helper on the issue you want to change the reporter and see what the permission issue is. Do you have the edit permission? https://<your-instance-name>.atlassian.net/secure/admin/PermissionHelperAdmin.jspa 

Hi @Francesca Naudi Seems that the link to the project is not valid or the board is deleted. I think the best option is to contact Atlassian Support and they should be able to check what is happening on the backend of your instance. As this in only occurring on a single project in your instance…

Hi @Sushmita Chakraborty This would require a marketplace app. You could look at: * Xray * Zephyr Squad * Zephyr Scale * Test Rail * etc...

Hi @Anders Ottosson There is no second branch option. In the actions list their is a re-fetch option. https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Re-fetch-issue-data What is the 3rd party app that is used?

Hi @Ram Sai No as these can also only use the optional or mandatory options. Behaviours can't provide this as well.

Hi @Furkan No, there are no triggers based on user creation in automation.

Hi @Josh Rossman What is the config of the asset field. What are the values that you can get in a normal issue on the custom field of asset type?

HI @Likhita Look at the following article: https://community.atlassian.com/t5/Jira-articles/Add-an-approval-step-using-Jira-Software-and-Work-Management/ba-p/2182531 But if you don't have Jira Service Management, this won't work. The you will need a marketplace app like: JSU or JMWE

Hi @Mélanie Liguet What information is logged in the variable, are this multiple options? If they are do an advanced branch in the rule based on the variable, then send the web request and edit action in the branch.

How is the approval configured on the transition?

HI @Likhita Can you provide the details of the transitions and also any set validators and conditions. This will help community members to get more insight on your problem.

HI @Nicolas Andika I only see and INFO post no error. It even stats post-function success. Where is the error?

Hi @Giurgola Diego As I see you are on a premium tier. You should use Plans option for this. The project timeline only relates to the project, it can't incorporate issues from other projects.

Hi @cgi Given, as you said, that this question has been asked many times before, and has been answered many times before, have you reviewed the posts on the topic where answers have been provided and accepted? The only "native" way to handle this is to create an Automation rule to do it. The question becomes which method…

Hi @Anders Ottosson So this is not a Custom Test field where you add data. This action is from a marketplace app, what app are you using? It might be that this field can be filled within the creation of the subtask, or add a re-fetch action in between the creation and the import template

Hi @Ram Sai This can't be done. Fields are optional or mandatory.

Hi @Baris Karapelit This is not possible. the apps are only for Jira Cloud SaaS environments.