Marc -Devoteam- Community Champion

Hi @Rouqia Hamed Check the filter used on the board, this is likely the issue. Or if the board contains issues from another project, are the rights correct on both projects. The List option shows all issues on the project and is not related to the board filter.

Hi @Rus Yates-Aylott Possible solutions: * Clear customers browser history and cookies * Check the users bowser language and system regional settings, they are causes fro translation * Use another browser

Hi @tiankim_lian Welcome to the community Currently only a user is able to change it, unless all you customers are managed accounts and you have setup SSO the domain or domains See open feature: JSDCLOUD-5746 

Hi @Melanie Calothi Also check the permission scheme on the project if there are roles or groups allowed to create worklogs and if you are member of the role or groups specified

Hi @Ruaan Kruger And you need access to all other projects in the Jira instance as issues related to the version can be in projects you don't have browse permissions too. That's what the exact issue means. Via the Jira GUI, JQL the version and see all issues related, check if you have access in all issues.

Hi @Sumit Raghuvanshi A dashboard gadget shows information from issues or issues it self. You can't show just a calculation of some field values, as the field that would store the information needs to exist, custom field and this field needs to be on a screen of an issue type to be shown in a gadget on a dashboard. So…

Hi @Ruaan Kruger As Jira admin, you are able to query versions, but no issues as they subjected to permissions on project level. Versions you can query based on admin permissions in Jira. So you need to be added as a user on the private team managed project to query issues in the project via API

Hi @Shashank Aman Can you check if maybe any of the following is the reason on the affected environment. fix-gadget-titles-showing-as-__msg_gadget-in-jira-server 

Hi @CL This is based on Atlassian Analytics, this function is only available on an Enterprise Cloud tier. Do you have an enterprise subscription?

So the filter is used on both boards, is your new issue assigned to a member of the groups "Front End"? If not, it will not show on the boards. The List option is an option from Jira and shows all issues in the project by default.

Hi @KM Lee Welcome to the community. See the KB article on granting cloud admin roles. give-users-admin-permissions 

Hi @Ruaan Kruger Welcome to the community. A Team Managed project is private or public. Private means only users added to the project have access, so no access via API as well. Public means all users in your Jira instance with a license have access to the project. Permission schemes don't exist on Team managed project,…

Hi @[deleted] The message means, that the filter used by the board doesn't include the created issue. Check the filter used by the board.

Hi @Søren Rangstrup This will occur when you have the incorrect smart value for the field, as it becomes an empty/null value in the expression. So if the field has no value, this can occur. You could set your calculation like this: {{#=}}{{issue.tasks.original estimate.sum|1}} / 3600{{/}} The the field always has 1 as…

Hi @Kathy Dickason This will occur when you have the incorrect smart value for the field, as it becomes an empty/null value in the expression. So if the field has no value, this can occur. You could set your calculation like this: {{#=}}{{issue.Total Resolved Points|1}} / {{issue.Total Points|1}} * 100{{/}} The the field…

Hi @Alaa Kassem Please reach out to Atlassian Support, they can look at the instance and the logging, to see what could be an issue here.

Hi @Kris Reddy Welcome to the community. I see you are using a marketplace app for checklists. I see this app has no API option so, no there is no API possibility. The Jira API is only for JIRA functionality and not APP functionality. You could reach out to the vendor and see what is possible or if this a feature they can…

Hi @Scott Totman There is a KB article on CSV import. https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/ If you want to link new issues to existing epic's There are 3 columns are mandatory, “Issue id”, “Issue type”, and “Parent” If your Epics are already in the system, these need to…

Hi @Caleb Youngblood The smart value notification is {{issue.parent.customfield_12345.value}}

Hi @David Hart Look at this article from @Bruno Altenhofen . This should give you some insight how you might be able to do this via automation.

Hi @Tati You are not able to download payments. As @Dan Breyen mentions, contact Atlassian Support.

Hi @DAS Admin This is because the board is part of a project and a filter is not and board filters are mostly shared with the project and not a group or role. If you create a filter, share them with the projects and not role, group or user.

Hi @Barbara Szczesniak I see your point but this option, doesn't exist in Cloud. You can select the arrow next to update and then uncheck the box "notify users by email", but this has to be done every time for each time you edit the page and want to update. Disabling global mail will be quicker. @Fabian Sieg notify your…

What is the message, you get when an error is occured?

Hi @Jason Chayer No, there isn't such an option unfortunately. However there are multiple open suggestions which you can vote for and watch: * https://jira.atlassian.com/browse/JRACLOUD-73173 * https://jira.atlassian.com/browse/JRACLOUD-68292 * https://jira.atlassian.com/browse/JSWCLOUD-17640

Hi @Cindy Sobus If you remove all group memberships, the user will not use a license. But then you have to execute all that. By suspending or disabling a user all access is revoked, group membership will be retained, but that doesn't matter. So it's up to you what choice you will make. There is one exception if you use JSM…

Hi @Søren Rangstrup What does the audit log of the rule provide as feedback?

Hi @Fabian Sieg Yes, all notification will be disabled in Confluence on global level, until you re-enable the setting.

Hi @Shefali Tayade This would require the configuration on the mail account, server, etc... There is probably a primary mail address set and routing. Contact your IT support, in relation to this.

I would raise it as it might be a bug.