Marc -Devoteam- Community Champion

Hi @Eunji Roh I don't have apps and I think this question is better to be placed in the Developer Community. I do see there is an active incident on App, see https://status.atlassian.com/ , this might be impacting your app

Hi @Rajita Singh Welcome to the community. Please reach out to your site or org administrator.

Hi @Nicolas Andika My recommendation is Checklist for Jira | Free by Hero Coders, or Smart Checklist for Jira (Free) by Titanworks. All free options have some kind of limit, of you want limitless, your will need to go for a paid solution.

Hi @Emre Toptancı _OBSS_ You can't. It is Atlassian policy that sites are deleted after a certain period, this so that mistakenly deleted instances can be recovered. See also in the terms of service: cloud terms-of-service 

Hi @Francisco Romero Welcome. As this is a 3rd party marketplace app, raise the issue at the developer/vendor. If their documentation doesn't state this, its probably not possible. Jira can't copy this ootb and community members are not able to change workings off 3rd party apps.

Hi @Ana Nobre Welcome. I expected you are referring to the board option Timeline. If you are working in a Company managed project, on your board, select the 3 dots (top right hand) and configure the board. Select working Days and choose the applicable days.. But I see what you mean, the days are still there in the…

HI @Martin Vali Can you show the configuration of the automation rule you already created to fulfil this request and show the audit log in case of errors. The will help community members in your way of thinking and getting to a solution. It will also help you to understand the solution provided (if possible), to understand…

Hi @MF Welcome to the community. Are there any automation rules active sending mails, besides the default customer notifications? Have a lot of issues been raised in a single day? Have a lot of issues been resolved in a day? Many actions could have been the reason, more then a 110 email where sent in a day.

Hi @Adrian Szubert So it seems like there is an automation rule that is acting on this. But if the automation rule is used to sent messages to users mentioned in the description, it will keep doing this on any issue where a user is mentioned. So there is no option to stop this, only to disable or remove the automation. Or…

Hi @Frank Høvin In a project in the left hand panel, it will state if its a team or company managed project.

HI @Frank Høvin Welcome. Are you using team managed or company managed projects in Jira Cloud. Based on your image, you need to use company managed projects on Jira Cloud. See also, learn-the-basics-of-team-managed-projects 

Hi @Ferry Portier Do you see a lock icon at this user, if you do? Then the user is managed by the domain SS integration with your IDP (AD or else) So the user can only be disabled in Jira if its in the relating user directory. If this user is an active copmany user, you probably can't do this. This is a consequence of…

Hi @Johann Riedel I tried moving an issue to a new issue type in a TM project, with security set. On moving there is an as what to do with the security setting, if you do nothing, the security level is cleared. Even if the issue security is set as a default. So it might be a Bug. Suggest to raise this via Atlassian…

HI @emagnun I think the best is to contact stiltsoft support, as table transformer function is part a their app Table Filter, Charts & Spreadsheets for Confluence. As looking into the documentation doesn't provide me a quick option or fix.

Hi @Clint Moollen This should be possible, but I don't think this can be done via JSON. See JRACLOUD-78891 This states it con only be done in certain triggers or actiobns.

HI @chandra mohan dasti What types of fields are the custom fields you created, are the single or multi select fields. The options on the fields can only be set manually or via the API. Custom Field don't have options like fields in the ootb default, these are items belonging to the blueprinter code of Jira. There are no…

Hi @Lucy Robbins I think I have found it. Are the Done items set to done over 14 days ago or later? From documentation: "The board that is automatically created with a Team Management project will automatically hide tickets that have been in the done column for more than 14 days. That is not a configurable setting."

Hi @Lisa New Correct in a Scum project issues can't be viewed in the backlog. There is no documentation on this specific, its just no possible in the project type in Jira. You could check this, https://www.atlassian.com/software/jira/templates/scrum-backlog But if a function doesn't exists, I don't think that would be…

Hi @Lucy Robbins So you are in a team managed project. On the project board is "Done" status in the last column of the board, if not the issue is not considered resolved.

HI @Magdalena SPYRA You can look at this article: some-images-do-not-display-correctly-in-a-confluence-page-but-show-unknown-attachment-instead or try the following: revert, then re-open. Suddenly the images are back, after doing that.

Hi @Lucy Robbins No, and its relating to using company managed or team managed projects. On Team managed projects resolution field is set by default, on company managed projects this can be set on the workflow transition or by using a screen, where the resolution field is present on the screen. See…

Hi @Michel Feddema @Lucas_DevSamurai_ Is right in this case. It might be possible using a theming app from the marketplace. You cloud try any of the apps offering this option and see if this is possible, if you want to spent funds on this ofcourse.

HI @Lucy Robbins Welcome to the community. Are the Done issue provide with a resolution or just "Done" status with no resolution?

Hi @vincenzo.spatafora That would be tricky, as searching for text is fuzzy in Jira. I would not do this in any case Log all information (text) from the field and then edit the text field using an array so smart values. Check: The Replace or ReplaceAll functions: Smartvaluestextfields-replace-Stringtarget-Stringreplacement…

Hi @Natalia Bakos Is you chrome up-to-date, if so, clear your history and cache. Also check if you have chrome add-ons active, disable them and check again.

Hi @Ishita Mazumdar Re-naming an existing sprint is a manual action or an automation rule to achieve this. Check the automation rules on the project.

Hi @Firas Abdallah Contact Atlassian on the topic. their are no demo environments to use. You can start a free instance and do a premium trail, enterprise has the same functionalities. The difference is that with an enterprise subscription, you can run multiple instances in a single organization.

Hi @Andrey Ivanov It's stated clearly in the context what has to be done. Its a JSM project. The request forms need to be fixed by setting components on the project, so create new components, check the names in the forms used on the request types mentioned. There is also another "Request Access request" that has a hidden…

Hi @Natalia Bakos What you are mentioning, I tried it on my personal and company instance and I can't reproduce this. This as I can't even remove a status from an active workflow. This can only be done on a copy of a workflow, not active. The only thing I can think of there is a mismatch in your Cloud instance backend.…

Hi @Ishita Mazumdar @Tobias H is correct.