Marc -Devoteam- Community Champion

Hi @Tammy Fister No there are no options to update Jira issue information base on information in a Confluence DB.

Hi @[deleted] No, that is not possible in a basic timeline in a project. Only issues under an epic are displayed there. So, to make your task/bugs appear, either add them to the epic that they belong to or consider adding a separate epic for all your task/bugs.

Hi @Florent Plomb Can you search your sprint, JQL: sprint = <sprint_name> Does this come back with a result?

Hi @Atakan Tangünerler Welcome to the community. This is an issue related to Azure Devops and not Jira. I would raise this in an Azure Devops community not in the Atlassian Community.

Then you need configure an outgoing email connection in Email This Issue, see the documentation of Email This Issue to set this up

Hi @Ankit kharola No this bar, used by default search no options can be added. You might find option on the marketplace.

I checked all the instance I manage and on non or the instance this view can be set on backlog

Hi @lisa.hamilton This is only visible using a team managed project. Did this project migrate to a company managed project?

Please accept my answer as a solution. This will help other community member trying to solve the same.

Hi @Sascha Bang You can start adding organizations, you will need to set them up and add your customers to the related organization. Then you will see this information on the raised issues and you can set limitations on how customers can share issues

hi @Ivelina Bakova No this is not an option. The VA is there to lead customers to a solution if the VA can't provide this the provides option is to open a request. This is how the function is designed. The only option you can do is to set Resolve as the final option on both ends.

Hi @Phil Bergner Check the audit log on changes and check the are their groups missing from the global permissions: * Share Dashboard and filters

Hi @lisa.hamilton Are you using a team managed or company managed project, I suspect a company managed. On the backlog, select the 3 dots option (top right corner) and select "Configure Board", select "Card Layout" In the Backlog section, add Due date. But also make sure that the field due date is visible on the issues,…

HI @Biosustainability OMV Welcome to the community. My assumption is you want to get information from the JSM managed and hosted by another company, correct? To use the API and get information you will need to get a JSM license on the account you have, but this would imply you can also log into Jira and see the JSM project…

HI @lisa.hamilton Welcome to the community. How does it look now? Can you share this? Is there no quick filter enabled?

I learned something, mine didn't work as expected. It also gets issues set in a status ago, but if you change the status and then put it back in the previous status it pops up in the filter based on historical change being within the timeframe.

Hi @Jakub Nowicki There is no endpoint on the API for this. The data you got is based on viewable data. But the api docs don't mention an endpoint on this; https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/#jira-cloud-platform-apis 

Hi @Lance Li Why don't you just hide that request from the portal, than the request can't be used anymore

Hi @Kimberly Kriegler If you want Email This Issue to sent out emails, you have to create one. Other question, you want to sent an internal email, why use Email This Issue. Can't you use an automation rule based on an action on an issue with specific conditions and then sent an email to a specific user?

Hi @Tomislav Tobijas This information seems based on old Opsgenie config. In Cloud this config will be gone and completely integrated in a JSM project

Hi @Arnau Barbecho Barrado You can have a rule trigger on multiple events, see trigger "multiple issue events" But the Manual trigger is not one on them, as this is a specific trigger, that can also be limited, for users and/or groups. The only solution you have is to create 2 identical rules, one with a manual trigger and…

HI @Anastasiia Galchenko Welcome to the community. ???

HI @Kate Welcome to the community. This should do the trick

HI @Hallaien Tempo API offers function based on this. https://apidocs.tempo.io/dc/modules/timesheets.html?hsLang=en#tag/Worklogs/operation/searchWorklogs But what do you mean by account ID, Jira account ID or Tempo Account ID? Tempo API doesn't know the Jira Account ID. But Tempo API has no query option, you will need to…

Hi @Lucas Lombardo Does this occur in other projects as well, or just in this project? If it only occurs in this project it seems like an issue related to the backend of you instance, related to this project. If this is the case, raise an issue at https://support.atlassian.com/contact/ 

Hi @Alex You cold use the following JQL: status = "Your Status" and status changed to "Your Status" during ("-7d","7d") this will give you an issue set to a status 7 days ago and still is in that status.

Hi @Kimberly Kriegler I expect you are using the app Email This Issue. In the Administration section of the app, check the section outgoing mail connections, is there a connection specified and set as default? If not there is you issue. Also see documentation; email-this-issue-for-jira-cloud-smtp-servers 

HI @Aleena What app are you using for checklists, there is a multitude of choices on the marketplace. Maybe its based on a setting int the app that can be used on a project to limit this or else?

Hi @LAMBEZ What have you tried so fare to get this working. People on the community are here to help other community members, and learn them how to get the results they want. We are not here to just provide ootb solutions for people with issues to solve, the community are people voluntarily spending time to help people.

Hi @RPO Welcome to the community. Why don't you use an automation rule for this?