Marc -Devoteam- Community Champion

Hi @Darcy M Correct, then you could use auto timers, I don't think Tempo has this incorporated. So you might want to look at another time tracking app that has this option and has decent reporting. Related if you want to use BI, does the app have an API to collect this info.

Hi @Andrey Ivanov Contact Zendesk on this. The developed the integration

Hi @Glauce Machado Ignacio Alves The initial create transition can only have validations and post-functions So you can validate the user is in a groups or a specific user. No permissions for boards don't exist either. Permissions are based on project not on project components.

HI @d_b_kumar_chauhan No the API call is baed on a single space. You could built a script using a list where you would specify the space id's and have the script to do multiple API calls based on the space id's in the list

Hi @Quentin MD Backlog and or sSprint or Kanban board. use the same filter, based on column assignment of the status an issue will be on the backlog or not. Just as mentioned by @Lacy Saute 

Then it could be that the browser version is to old on the devices. This could relate to the Android version. The latest browser version might not run on the old Android version, this can impact. Do other users running later versions of Android have any issues?

HI @Caio Barbosa I see you are on free tier, it could be that there are limitations, I cloud not find them. It could be that the number of lists is to big, can you try a smaller set of data? ClickUp import times and rate limit The time it takes to complete the import of your Lists to Jira will vary depending on your…

Hi @Patricia Molina As @Piet Pieters asked, are you on Jira Cloud or on-prem (server/DC)?

Hi @Sofia Goncalves Yes, there is a new issue search model - see more on this article: Introducing-the-new-issue-search-to-Jira-Cloud-users-updated It might be worth adding your feedback to that article. There's also a feature request to include the ability to see multiple labels in the new search view - check out:…

Hi @Cláudia Silva If its not listed, then it doesn't exist as a smart value

Hi @nate.muller No as this app has it's own option in the side bar of a Jira project, based on the app development and this is based on each Jira [project as it sets an identifier. This is also not ootb Jira functionality, but how the app is build. You can contact the vendor/developer and present them with this request

Not this is not the same. In a screen scheme you have 3 operations. This means you can have a different screen for each operation. This provides you to have a limited just need fields on creating an issue, have fields on the edit screen only to be filled after create an a view screen when fields can be used that you only…

Hi @Gauri Kasar Welcome to the community. The Request Participant field is providing this functionality. The reporter can also share a request by using the share option on the portal

Hi @Jacquelyn Maly This can have multiple reasons, but mainly based on the goals set in the SLA's Issue type not correct, status not correct, etc...

HI @Stavros Kokozis This can be due to the fact off: "Uploading media files Some outdated versions of the app don’t support uploading files to issues. If you’re experiencing problems, update your app to the latest version." See, support-for-app-versions-and-operating-systems 

Hi @Andrey Ivanov Integrate Zendesk and Jira. See Setting-up-the-Zendesk-Support-for-Jira-integration Or you could use Jira automation to send a web request to the Zendesk API, this will require to use a user who has access to Zendesk.

Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same.

Hi @Patricia Molina Can you try the following: Store the information into a variable. Create a variable based on {{issue.customfield_14701.Part Description}} and then use a log action to see what the result is. If you get a result, then in the edit action set the Part Description, based on the created variable.

Hi @Ito Miyu Coming Monday I have time to dig into this an provide you with feedback

Hi @Anderson Sant_Anna Good to see you fixed it. @Trudy P Claspill is also right. But the other answer is an AI answer. Ai just combines information it knows based on other input it got. It just puts the related field in place of another field based on same automation created answer.

Hi @mohit jangid But you can try the smart value {{clear}}

Hi @mohit jangid Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of the actions/conditions/branches. 4. images showing the Audit…

Hi @[deleted] There is a difference in Layout on project level and Screens. On screens you decide which fields are on a certain screen and these can be used in screen schemes and a screen scheme can be used in an issue type screen scheme. The layout option is there to provide project admins the choice to define which of…

Hi @Jaquez Jeison There is no solution on this. And based on your requirement, I will say (in my opinion) this is no a best practice. You can’t archive a subtask by itself, but you can archive its parent issue. You can't search on the issues when archived, without unarchiving them. You can't make a report based on the…

Hi @Spasimira Genova Yes dig in to your projects and see if functionality is used. Check if custom fields are used based on app functionality, and if the fields are then used. Script runner has some overview of used functions in workflows. In Confluence its a bit easier, if an app provides a macro you can via the settings,…

Hi @Steve Rhodes Always difficult to say. I haven't used one. Best suggestion is off course to try them out on sandbox and see which fit and/or comes closed to your need. I know this sounds crapy, but its what I do as well, as the documentation doesn't tell enough, until you use an app. Other suggestions would be looking…

Hi @Diana Duca Welcome to the community. You will need to reach out to one of your instances admins. The community can't assist in this.

Hi @Ylan Muller That depends on the amount of data in the instance. Best is to reach out to Atlassian Support and explain that you would like to migrate. They can check and give an estimation. Both source and destination will not be usable at the time.

Hi @Sebastian Staudt If you would like to know this, contact the vendor/developer of the app directly. They might be or they could take it on as a new feature to be added.

Hi @Christine Breault Welcome to the community. Doing a quick check, no this is not an option. If I change the import based on Jira via GIU and it tells me all existing content will be deleted The only work around I see at the moment is to make a copy of the DB, using the copy structure and then import the data in this DB.…