Marc -Devoteam- Community Champion

Hi @Michelle Martin Welcome to the community. As far as I know, native canned responses are not supported in the mobile Jira app. There is an open request for this, you can vote for, see; JSDCLOUD-13153 

Hi @Kris Dewachter I think organizations use the email address as identifier. What if you use the smart value: {{initiator.emailAddress}} or use the account ID option: {{initiator.accountId}}

Hi @Lewie Winters Welcome to the community. This is not set in an excel file, but in the import configuration in the asset schema. Also see this KB, https://support.atlassian.com/jira-service-management-cloud/docs/import-into-an-inherited-structure/

Hi @asadiq This would require an app or a specific screen with specific fields with default field information. If you use fields, that are now default system fields, like Description, make sure to have an automation that copies that information after field creation. This to simplify search in later stages. Otherwise, look…

Hi @Michael S_ Welcome to the community. Contact you Jira admin or if you are, check the logs on the server or check your licenses, are there expired ones? Or create a new test dashboard and see if you can add the gadget there.

Hi @Priscille Lesne As this is a company managed board, you can use the filter option and then press the 3 dots and select Unassigned

Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same.

Hi @lenka_salacova See this notice from Atlassian, gadgets-moved-to-a-marketplace-app-from-confluence-9-2-onwards 

Hi @Ismael Quintanilla See notice from Atlassian, We're writing to notify you of packaging changes to the Jira Service Management Cloud Free and Standard plans. Effective October 16, 2024 PT, advanced incident, problem, and change management features will only be available on Jira Service Management Cloud Premium and…

Hi @Vera Valshonok A solution is to set the date field on the create screen and the view screen only. Then the field can be set on creation and on view, but it can't be edited There is no option to block editing a certain field on a certain status, you set properties on a workflow status that will allow editing to be…

Hi @Dominik No this is not possible. Wiki articles are related to request types, this can be limited on a request type by labeling the confluence articles. Another option to wold not allow JSM customers to have anonymous access to Confluence, the donwside is hat customers that would require access, would need a Confluence…

Hi @Rocío Bayon The only way I know, is to show the progress in days, and then by hovering over the progress bar you can see the Time Spent. The idea behind advanced roadmaps is planning, not reporting on what has been done. Roadmap (Plans) is a forward looking tool, completed issues also disappear from the plan after some…

Hi @Yadith This is community forum for topics around Atlassian products. What is you exact issue, with any of the Atlassian products?

Hi @Aline Veyradier See this automation. adjust the field to you field names

Hi @Ainura Nasibova Welcome to the community. See the KB article on cancellation, cancel-a-subscription , if this is not working than contact Atlassian Support

Hi @David Corlette These smart value functions are only for automation in Jira. Automation is not a product that acts the same as in Confluence and Jira. Both products have automation, but have there own smart values as well. https://support.atlassian.com/cloud-automation/docs/smart-values-in-confluence-automation/ In the…

Hiv @asadiq Please explain your thoughts on this and what would this help accomplish and how. Do know that automation can't trigger on an issue before the issue exists in the system, there is no validation option via automation on a non existing issue.

Hi @Tanya You are right and @Prachi Bolar is right as well. Why are these limits here, this because of loading times. The more items on the board, due to the filter used fro the board the longer the loading takes. This might have impact on your whole instance. You could build a dashboard and sow all relevant information…

Hi @alessandro_romolo_e Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images…

Hi @Mohammed al harbi Welcome to the community. What type of project are you using team or company managed? Company managed projects can make use of security levels, even business style projects like Sales Pipeline template.

Hi @SF-YEL What app are you using for test management and have you gone over the documentation?

Hi Yes, smart values are only there for project key and id. There is no option from project names. The same applies if you would want to use API, you can only get info based on key or ID

Hi @Priscille Lesne Welcome to the community. On the icon you see +4 option, unassigned is under there, select the +4 and then the icon in grey with the user logo on it. There is no need for quick filters. The number of icons visible is limited and if more then a certain number of people onthe project, the unassigned can…

Hi @serge calderara Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing…

Hi @João Rita No the configuration of the object type and objects you want to use. And the configuration of the custom field you have created to show asset information.

Hi @Paige Porter As @Derek Fields _RightStar_ mentioned, actions done by Jira automation are not taken into acocunt with these settings, or notification schemes in that matter. This is only based on actions you perform in Jira. If based on your action an automation is triggered that sends an email or trams message, than…

HI @Chetan Krishna JQL: (labels not in (X_Required, Z_Required) OR labels is empty)

Hi @Sébastien Nicolas Welcome to the community. I can't find it either, google shows loads of sites, but if this is the original APK? I think it's best to reach Atlassian Support and ask them.

Hi @Ellery Giron Rosales Welcome to the community. Create a transition in the workflow that can only be used by a certain user(s) or group(s), to bypass the approval

Hi @João Rita Can you show the configuration of your asset schema in detail and the cutom asset field configuration that is used?