Marc -Devoteam- Community Champion

Hi @Mark Williams Set your automation rule scope to option Project Type select all project types except "Service Management Projects" Then the rule should run on all projects except JSM projects.

Hi @Eleni Kotoula Do you have access to the required JIra project, Do you have the permissions on this project? Have you followed this setup, https://www.notion.com/help/jira#synced-databases ? Do note that in that document it states you need to be on Jira Cloud, it doesn't work with self hosted instances.

Hi @[deleted] This should be stated in the mapping details. When you define your import, you will have to set up an object type mapping. While doing so, you will be offered the option what you want to do with missing objects. If you select remove there, only objects present in your csv file will persist See this…

Hi @Fabio Racobaldo _Catworkx_ No, they will require a Jira license. (at least to my knowledge)

HI @Andy Fraser _contractor_ Not ootb. You could create an automation, see this article: https://confluence.atlassian.com/automationkb/how-to-send-csat-link-to-customer-using-custom-notification-via-automation-when-default-request-resolved-customer-notification-disabled-in-jira-service-management-cloud-1086405958.html Or…

Hi @Mark Williams No this can't be done. You only have an include option in an automation. But then run the rule only on all project types, except Service Management projects

HI @Angee Brown Then Yes, Atlassian has follow the sun support. If you are referring to support on issues with your instance. You can see the support levels here based on your cloud tier. https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html 

Hi @Tim Posselwhite Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same.

Hi @Sheeja Philip This is not an option I think as can\t be done on version name. as versions a project bound

HI @Mark Williams That is not an option, wouldn't it be better to set the scope of the rules to the projects related. And are all rules needed? Are there actions that could be set in the workflow for example?

Hi @Sara Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same.

Hi @[deleted] Are you sure the user objects are deleted in the AD or has there been a change in AD, that they are just set to inactive in the AD instead of being deleted? Then they will not be removed from assets, as they are still there. You might need an extra attribute then on the user to differentiate if the user is…

Hi @Sara Have you set the scope of your automation rule correct. If you copy comments to linkeed issues in another project, the scope of the automation rule needs to include these projects

Hi @Mark Williams Global rules will be billed to the product with the highest automation limit, if in you case this is JSM? Then yes the global automations count towards the JSM limit.

Hi @Angee Brown That depends Atlassian has HIPPA, but if you use 3rd party marketplace applications in you instance, you will need to check all their guidelines one-by-one. Do they store data outside JSM, and if soo what data, what are their policies and guidelines. All Atlassian's compliances can be found…

Hi @Bim Lloyd The KB is a Confluence Blueprint. If you already have a KB space you can create a custom space template that you can use in the space. https://support.atlassian.com/confluence-cloud/docs/create-a-template/ You will need to have a Confluence license and be space admin of the KB space related to the JSM…

Hi @Frederic Winters No there is not, only a specific user. If you add marketplace apps that can extend you JQL options, that will suite your need. Like; JQL Search Extensions for Jira

Hi @Craig_Harley No this can't be done. You can use the API to update a page title, but not in bilk, as the API needs the ID of the page. You probably could script this by using a file that contains the paged id's and make an API call per page id

hi @Jeyanth Kumar What app are you using for SSO, as you state you are on DC Might be best to go over the documentation or otherwise contact the app developer.

Hi @Frederic Winters updatedBy is a standard ootb JQL function https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#updatedBy-- 

HI @Ternus44 This is an open Jira instance, anyone can add an issue there. I use the same account there as I do for my free cloud instance

Hi @Siham Bendaoui So this is an issue on the side of the servers or firewall. Are the credentials correct, do they have admin permissions, you might even need domain admin privs. I googled and this s not an discovery issue, I also see other tools using WinRM on port 5985. Look into how to solve this on the MS side.

Hi @Christian Ryu Then you need to try the app Confiforms from the marketplace. Read the documentation of the app or reach out to the app developer. I haven't used the app myself. @Alex Medved _ConfiForms_ can you confirm that this is possible?

Hi @Frederic Winters You could use the JQL clause, updatedBy(user, dateFrom, dateTo) If you want more option based on comment on a date, then you wil need to look for a marketplace app that will extend the JQL options.

Hi @Tobias Soler This is strange, you should always be able to raise a request if you are on a paid subscription with Atlassian or are you on a FREE subscription I can mention some community leaders, that could direct Atlassian Support into helping you.

Hi @Siham Bendaoui This article should provide the information. https://confluence.atlassian.com/jirakb/insight-assets-discovery-step-by-step-1216974055.html For devices you need to specify credentials, to be able to access the devices in the network, see;…

Hi @Tobias Soler Raise an issue at Atlassian Support, https://support.attlassian.com/contact Unless you had created an Atlassian account with an email domain you haven't yet verified for your organization, I'm afraid you won't be able to bypass the SSO. Always make sure to have an account in the system that is from another…

Hi @Bruno Macedo This might help you. I found this in an article on a MS forum. "First, extract the Jira data. Use Microsoft Fabric's Data Pipelines to connect to the Jira API and extract data. While there is currently no direct Jira connector for Fabric Data Pipelines, you can connect using the REST API. REST APIs for…

Hi @Shubham Sharma You can't Forge development is only for the Atlassian Cloud products.

Hi @Eleni Kotoula Welcome to the community. This probably has to do with permissions, contact both you my notion and/or Jira admin to help you sort this out. Do you have access to both applications individually and is the account used in both application the same, is it SSO or 2 separate accounts?