Marc -Devoteam- Community Champion

Hi @Zalesak, Stacy M This can't be done ootb, you will need a marketplace app that provides extra workflow options. Apps as an example: * JMWE * JSU * JWT * Power Scripts * Scriptrunner * etc

Hi @Pavel Rusakov Don't use project role in your permission scheme. Base you permission scheme for the project on groups and or users, best practice use groups. This will stop having people in roles to be able to grant permissions on a project You will have to create the groups in Jira.

Hi @Mathew Lederman What is your permission level? I think to remember, you need to be org admin or have User Access Admin permissions and you are an Org Admin If this is the case and it will not work, I would open a support ticket with Atlassian to find out what is up. Also what is the product you are trying this for? Not…

Hi @Nikolay Sevov Welcome to the community. What kind of pages, can you share screenshots? Is it not Confluence pages, then even as admin you can be excluded from restricted pages

Hi @JD Lobue Welcome to the community. Take the following steps: * Open User Management * Find the relevant user * Select the user, or use the 3 dots and select option "Show details" * Select the 3 dots behind the product you want to impersonate the user in and select "Log in as user" You will need to have the correct…

Hi @Kieran Fisher That's a new form submitted to the issue. A new form is based on the form submitted trigger. A form is filled in and added to the issue.

Hi @Colene Meyer On what the function is not available on a form, so it's not a bug. It's just a non existing function, you can create a feature request, or find if there is on on https://jira.atlassian.com

Hi @Myles Boyd You will probably have to add Content-Type application/json (key - value). Postman has this enabled by default, but on the command line is best to provide this as well

Hi @MdV Welcome to the community. You are not missing permissions. It simply not possible and won't be developed. See this issue in relation to this, JSDCLOUD-9017 I can even understand this, as people with edit rights on the schema could create new objects or options in attributes, based on bulk updating, This could mess…

Hi @Олександр Кірик Welcome to the community. You can search for key = SE-42995 and then in the results, show the creator column. This will show the user who created the issue, selecting the user, would provide you the email address If you cant't, contact your Jira admin for this request, if the admin can't find it let…

Hi @Miroslav Šestak Have you gon over the steps outlined in this article, allow-customers-to-choose-approvers Be aware that the project you use is based on a company managed project, you use a team managed project.

Hi @Nate Ballantyne Table markdown example: ||heading 1||heading 2||heading 3|| |col A1|col A2|col A3| |col B1|col B2|col B3|

Hi @Miroslav Šestak What if you start typing in the fields?

Hi @Colene Meyer Welcome to the community. The editor on the form is the main editor used in all Atlassian components using the editor, like description, custom text fields etc.. This will not mean all function will work everywhere. In the beginning, there was even no option to add an attachment on a form, but now there is.

Hi @Kieran Fisher You should be able to use the Form submitted trigger. Check this post on the automation actions based on forms, 4-New-Form-Automation-Components-for-Jira-Service-Management 

Hi @Sreedhar Samudrala The only option there is, is a manual conversion. I even check app on the marketplace for bacup and restore and project config option, but no mention JSM VA configs.

This could also be a case on using assets, even the default (locked) services schema could be used for this, as an object has the attributes Responders/Responder Teams and Stakeholder/Stakeholder Teams. This information could be used to differentiate

Hi @Grace Dowling This article should provide you with guidelines, how-to-create-workflows It could be that the workflow editor looks different, that's ok. Atlassian is busy and developing a new workflow editor, but the images in the article are based on the old editor. See this artciel on the…

HI @Dewa Fakha Shiva You can already create projects using the configuration of another project. See this article on creating projects and the second section on creating projects with shared configuration. create-a-new-project It shows what will be share, board are not included (unfortunate). And this will only be…

Hi @Shasheekant Patel As @Tomislav Tobijas mentions this is not an option to configure the CSAT. The CSAT mail acts on the customer notification Request resolved and Customer-visible status changed. You could disable the Request resolved notification, this wil stop sending the defalt CSAT email. Then create an automation…

Hi @Sharon Whitford No I haven't experienced this. Is there maybe an app in stalled that handles email traffic, like Email This Issue, JETI or other. This could be a reason as the probably handle the email instead of the default handler in a JSM project.

Hi @Anna Theodore On importing and you don't have set a structure, a structure will be created by the importer based on the import file. Is your import structure set correctly. On the exported data, where there references in the original data to other schemas or objecttypes in the exported objects? If os you will need to…

Hi @Edward Hunter Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant…

Hi @Tobias Peter Jira data can't be shown on a public Confluence page, as Jira information is only visible via a macro on the Confluence page and it will only show information if you have Jira access. Otherwise you need to open Jira project publicly. This will mean that anyone with the correct link can see an issue in the…

Hi @Ana Modesto Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant…

Hi @Mahdi CHIHAB This would require you create an automation rule to sent an email on a comment, there you can use smart values available in automation and html coding in sending an email action. This would force you to disable the default customer notifications in the JSM project

HI @Anna Theodore Welcome to the community. Can you show screenshots, custom field configurations of asset fields etc. This will help community member on maybe helping to solve your issue

No there are no alternatives. This is the app that is provided by Atlassian to communicate with MS Teams or Slack.

Hi @Sreedhar Samudrala No this is not possible. This is an ootb Atlassian function.

MERHABA @Betül Aksu, Jira örneğinizin yöneticisine ulaşmanız gerekecek. Topluluğun örneğinize erişimi yok ve bu konuda yardım sağlayamaz.