Marc -Devoteam- Community Champion

Hi @Ferry Portier This is the Atlassian Community, not Atlassian Support. The community is for enthousiast heling other users with Atlassian products, but we can't impact Atlassian systems. Contact Atlassian Support on this question

Hi @Aisling Perez Welcome to the community. The teams integration is linked to channels or team in MS Teams, not personal chats. See https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/ 

Hi @Julia Bogracheva Welcome to the community. As you state in the tags on this question, you are not a site or org admin, just product admin. As a product admin you can manage the product you have admin permissions to, but Product Discovery is a different product You need to ask a site or org admin in your cloud instance…

Hi @Diwakar Murthy This is because the icons (avatars) in assets in Cloud are on global level, only admins can make changes here. Icons (avatars) are not maintained on a schema level.

Hi @Santhosh Raj You can create a custom field of the type date. Normal Due dat is a simple date field. The outline you describe seems like the field date/time information based on an SLA. Can you show configuration on your end, via screenshots?

Hi @Joseph Sievanda Visit, https://atlassian.com and select the product you would like to get more information from.

Hi @Louie Goode If you are in your asset schema and use the AQL, what is the result of your query? AQL should in my experience be: objecttype = "Store Locations and Store = "0000" What is stated in your edit action and what is the configuration of your custom field?

Hi @Tatyana Gurnenko Welcome to the community. Are you referring to cascading field, Jira only has ootb a 2 level hierarchy. For options based on multi-level cascading, you will need to revert yourself to the Atlassian Marketplace. Do you use a JSM project or a standard Jira project?

Hi @Stefano Astuti No you can't do this on creation, you can create a custom field of the type URL that can be placed on the create screen. Otherwise you will need to use the API, the API has an option to update an issue and add a remote link to the issue.…

Hi @Vignesh Jayagopal So issues on the board show the assigned usr, but on top this user is missing, correct? Are there any quick filters active? Could you create a new board and a new filter and see if you will see everyone, it could be an issue with the board. Otherwise, if a new board doesn't solve the issue reach out…

Has the user been granted the correct permissions and/or is are the issues assigned to the user included in the board filter?

Hi @Mansi Gusain No what is the configuration of you API you want to make. The above provide info is just the default. A simple example can be found in the documentation, https://developer.atlassian.com/cloud/jira/platform/basic-auth-for-rest-apis/ 

Hi @Mansi Gusain How is you call structured in the agent, can you show the configuration?

Hi @Jüri Tomingas I don't think so, I think it remembers where you left off.

Hi @Stefano Astuti What web link do you want to add and where in a URL field in a comment?

Hi @Vignesh Jayagopal Only the users acting on issue lately are shown, the other users are under the +7 in your case. Not all users are shown on top.

Hi @Daniela Gomes dos Santos Welcome to the community. You need to assign product access to the users in Atlassian administration See, https://support.atlassian.com/user-management/docs/give-users-access-to-products/ If this is done, then you need to grant the users project role

Hi @Diwakar Murthy On the asset API endpoint on Cloud there is no avatar option, only icon, but only get options. https://developer.atlassian.com/cloud/assets/rest/api-group-aql/#api-group-aql You might have used the server API.

Hi @Vivek Burman Please raise your question on the Developer community This is a special section to raise question on development topics

Hi @Gaetano Antonio Turturro Take a look at this historic community post on the same topic, JIRA-Cloud-Attachments-in-Base64 You probably need an app or inbetween solution for this.

Hi @Pierre CARRAZ There is a long-term open issue for this, see JRACLOUD-6798 Currently this can't be done in Cloud.

Hi @Kevin Andrio Welcome to the community. Please raise your question on the https://community.developer.atlassian.com 

Hi @浅野泰裕 This report type is only available on Company managed projects. If the project you are using is a Team managed project, then this report is not available. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-epic-burndown-report/ 

Hi @Rob Welcome to the community. Contact Atlassian on this issues, https://support.atlassian.com/contact/ Community members are not able to assist in billing actions, options on your instance.

Hi @jason.duplock Check the audit logs in Jira, to be sure. It's a permission issue, it can't be anything else.

Hi @Parasuraman Neelakandan Check this article, to re0send an email verification to your email address, https://support.atlassian.com/user-management/docs/resend-a-verification-email-to-a-managed-account/ 

Hi @Parasuraman Neelakandan Welcome to the community. Accounts in Atlassian Cloud can't exist without a valid email address.

Hi @Hassan Iftikhar If you or any of your user are not receiving any emails from Atlassian, you need to open a support ticket with Atlassian to check the email address to see if it is on the Suppression list at Atlassian. https://support.atlassian.com/contact/#/

Hi @jason.duplock Have there been any permission changes applied on the Jira (JSM project side)?

Hi @Kevin Zhang All information on IP ranges and domains used by Atlassian can be found here, https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ I suggest to whitelist the whole IP table specified in the outgoing connections section of that page, so all IP…