Marc -Devoteam- Community Champion

Hi @Kevin Washabaugh Welcome to the community. I have no old pages any more and I can stlll use this macro. I tested it in multiple Confluence instances. I found an old page updated it and could add the attachments macro.

Hi @Mayer_ Alice M Welcome to the community. Try the following JQL issuetype = "New Feature" or issuetype in (Bug, Story, Spike) and priority in (High, Highest)

Hi @Kevin Lu No there is no restriction option based on specific assets. Permission on assets is based on an object schema, so you only option is to have an object schema with all CRM objects adn grant this group access to see this schema only.…

Hi @Bill Sklar This is not possible based on customer (organisations). You could start using forms and based on an initial question and the response show different fields by making use of sections in a form.

Hi @Michael Reed Welcome to the community. So you have an automation rule that creates an issue on a schedule correct? Check this KB, https://support.atlassian.com/jira/kb/how-to-embed-images-or-add-hyperlinks-in-comment-using-automation-for-jira/…

Hi @Gestionnaire doublons See my reply, you are using the wrong API endpoint. This is the objectschema API endpoint for assets obecjeschemas in Cloud.

Hi @Lance Waldrop I usually change the ootb workflow and use a status "Resolved" and a status "Closed" On the portal I provide a reopen option fro the customer, that will transition the issue from Resolved to status Reopened. In addition to this I have an automation rule that scheduled checks ( 1 once a day) based on a…

Hi @Shobana S No customer sub-set exist. So no, no view only is possible if you don't want the user to be granted view only. This can only be done by granting a license and making the adjustments Isuggested.

Hi @Destatis So it might be the other form is broken. In the form where it's not visible, remove the field, "enter" a couple of times before the "line" and add the field again. Does this show the fiedl. By the way the line is also placed in the form by someone, as this is also an item that can be placed in a form.

Hi @Lu.Chen Welcome to the community. So this is based on the mail client and the setting in the mail client. Jira just sends an email it doesn't thread. If you add a comment to an issue, that comment is sent in an email, how the eail client handles this, this is not related to Jira

Hi @Stefan Rodic These are ootb panels that can't be removed. These are not fields. The panels are for fields that might be empty, but if you place information in them based on processing request, the fields will show.(More fields panel) The automation panel is for checking if any automation rules on the issue/work item…

HI @ccook Welcome to the community. Partly you could, you need to format the email action in the automation rule with HTML coding.

Hi @Atlassianist I think it's best to ask this question to the support department of Script runner for Jira. But I think you will need to use a webhook. https://learn.microsoft.com/en-us/powershell/scripting/install/installing-powershell-on-linux?view=powershell-7.5 

Hi @Tu Duong It shouldn't be as for automation it's an issue that gets created.

Hi @Marija Aleksejeva As its used in API as well, an API call could have triggered this transition if this was not done. Check the API calls that are used in scripts, etc..

Hi @Salvatore _Sax_ Cammarata Atlassian Home is not a separate product, but it combines information from Jira, Confluence, etc. Reading Forge docs, there is no dev options on Atlassian Home

Hi @Destatis What if you create a new form and add the field, is it visible then?

Hi @Shobana S You would need to create a new project role in the system. You could edit the permission scheme and only grant this role the browse permission only, and add this person to the project and grant them this new role.

Hi @Gestionnaire doublons Welcome to the community. What is the API you trying to make. This is not and API endpoint: /rest/assetapi/objectschema The endpoint to retrieve object schemas is: https://api.atlassian.comjsm/assets/workspace/<workspace_id>/v1/objectschema/list See Assets Cloud…

Hi @Destatis If you start type a name, is this providing users that you can select?

Hi @Tu Duong You could, but to set a label on text from the description field you need to use a smart value. See this KB article: https://confluence.atlassian.com/jirakb/extract-content-out-of-description-and-summary-with-regex-and-automation-1157495262.html But still using text from a field, is a risk, if you have the…

Hi @Abe Bahiru Welcome to the community. This is not possible as Jira (JSM) ticket information in Confluence is only visible for users having a license within Jira (JSM). Also if you would provide this, then there is no indexing in Confluence option based on Jira ticket.

Hi @Tu Duong So if the customer provides this in a field, use this in the automation rule. This is much simpler and you don't have to grab text from the description.

Hi @Jennifer Lensborn Welcome to the community. I have replicated this behaviour. Raise this as a Bug via Atlassian Support As according to the documentation on smart values, this value should still be working. I raised an issue myself also

Hi @Tu Duong Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches.…

Hi @최원진 Welcome to the community. Yes this should be auto cancelled after the trail period time linked to the app. Otherwise get in touch with Atlassian Support

Hi @David Cardona Welcome to the community. As @John Funk describes, you need to ask this on the project, or you need to start using Organisations. Enable the project feature, "Customer and organization profiles" customer-organizations-in-jira-service-management 

Hi @Claude Enabling this setting applies to New users/customers. So for already existent users, add this group to the project and grant them the role Service Desk Customers, of you kept the permission scheme default. Or you can add, the users via their email address via the customer option in the project.

HI @pmags What is a user does the following steps. Re-authorize using the correct tenant * Go to your Azure DevOps for Jira configuration page by selecting Apps > Manage your apps. * In your sidebar, under AZURE DEVOPS FOR JIRA, select Configure. * Follow the steps to authorize your Azure DevOps account again. This time,…

Hi @Antonia On the screen used on the transition you need to set the field "Log Work".