Marc -Devoteam- Community Champion

Hi @光野　かおる You can do 2 things. * Past the link to the Jira issue, this will be an auto link. * Use the Jira macro and find the related issue My preference is option 1. Just typing an issue key as text will not link it to a Jira issue.

Hi @Bennie Lee So this is the normal view and is ok. Do you still have issues, if so which. Outline the steps you are making and the issue occurring.

Hi @Jonas Schuba The link I provided in my initial reply links to Atlassian Support, but only an admin of your instance can raise an issue So this can be a Confluence, Product or Org admin

Hi @Bennie Lee Do they show under the Epic? What type of issues are you creating in the project, can you provide screenshots? What if you use another browser or use an incognito window?

Hi @Jonas Schuba Contact Atlassian Support and raise this, have them check your instance. This seems instance bound and not global issues in relation to the cloud product

Hi @Tyler Groves Welcome to the community. 1st question why this approach, have all you internal user be customer on each project and let them use the portal of a project to raise an issue. 2nd why the "50" different projects? Use a sinlge project and have 50 organisations within the project. Based on the user raising the…

Hi @Bennie Lee I f link an issue from the same project to the Epic via the parent field is it visible on the Epic issue? Or if you create a sub-task directly from within the Epic is it visible as a sub-task on the Epic issue? If sub-tasks or child issues where in a different project and you can't access that project, you…

Hi @Theresa Barnard Go to the project settings of the JSM project and see the automation section. You could also press the refresh button on the issue in the "Automation" section in the right hand side under the section "More Fields". This will show the last 10 rules that have run on the issue, with a green check means…

Hi @Julia Watson-Clarke @Christopher Yen is right, You will need to add the attachment field to the form used on the portal.

Hi @Cole Ferrell Welcome to the community. This is the Jira API endpoint to get work logs (logged time entries); https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-worklogs/#api-rest-api-3-issue-issueidorkey-worklog-get 

Hi @Bennie Lee Do you have browse permission on the project the child issues of the Epic reside in? It seems the Epic child issues are in a different project and you don't have access to this project

Hi @Jamie Vaughn Only a user can set this information within their accounts profile.

Hi @Aaron Eardley Welcome to the community. I can't find or there seems no more detailed information on this. I suggest to contact Atlassian Support on this and ask what is meant by: "Custom actions are additional actions that users can execute on the alert. Each action has a limit of 50 characters, and a maximum of 10…

Hi @Nick Wolf Permissions don't apply on a Confluence space if JSM users can access the space. This is set in confluence admin, in the Global permissions. If you disable this, permissions on the spaces will apply, but users will need a confluence license to view content.

Hi @Tim Dean But only relating your sandbox then, so a updated or newer feature causes the API to behave different.

Hi @Salim Hammar What if you go to Confluence administration settings and the automation section, are you able to edit and see all rules?

Hi @Lance Waldrop Correct, the scheduling is also an edit action, so the same applies.

Hi @Owain.Esau I concur with @Bill Sheboy Create a variable based on the businessrule.Subject, within the variable to information will be stored as text and then use the toLowerCase on the variable

Hi @Eitzaz Haider No whitelisting is for the instance as a whole (affecting all products). Whitelisting in Atlassian Administration is that from only these address the instance can be accessed. Not to set an IP on the instance, to have it accessed via that IP only..

Hi @Seda Gülen Güzel As Jamie mentioned, ad I also you can't mix licenses. You acquire your product on a type of license not by user.

Hi @Owain.Esau Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the…

I know. JQL is in basis simply SQL, this acrts in the same way. If you would create a view in a db, based on data from different tables, and a user accessing the view with no access to certain tables will also get no results in the view

Hi @Tim Dean What if you overwrite your sandbox with production data? Or is the field a different one in sandbox then prod, Would be something to check?

Hi @Matt Smith The behaviour you are experiencing is as expected. The filter tries to show information based on the clause, but upfront the permission of the user executing the filter are not being evaluated, but during the execution Your only solution is to change the JQL to projects in ().

HI @Seda Gülen Güzel The approval feature is a premium feature. This feature is available in JSM. You are picking a license for Jira on a standard or premium subscription. The subscriptions contain feature differences. Atlassian has no license model based on features per user. So if you require to have Approval, you need a…

Hi @Nguyen, Hieu Anh Welcome to the community. The attachment field needs to be present on the form.

Hi @Robin Huffman Welcome to the community. You will need to be org admin, then your are able to within Atlassian administration to make an export of all users, this will show their last login to any application

HI @Adam Priestley Welcome to the community. Based on your screenshots, you are not a space admin on the Confluence space shown and you are non a Confluence administrator as well. This is what I can see based on your screenshots.

HI @Lene Riis Jeppesen This will require a 3rd part app from the marketplace, like scroll versions. Ootb this is not an option.

Hi @Marcel Kneuer I think this is now possible on space level, see this article: customize-exports-to-pdf @Kristian Klima