Marc -Devoteam- Community Champion

Hi @Bhavya Karia Welcome to the community. You can look at the marketplace API, https://developer.atlassian.com/platform/marketplace/rest/v2/intro/#versioning Or reach out to Atlassian Support

Hi @James Gaiser @Trudy P Claspill is right there is no option to do this. As you have Assets you are on a Premium/Enterprise plan, so you can create reports as suggested.

Hi @Chris Higginbotham Go to the project settings and go to Request Management, Request Types, go to the work item view for each request where you want to edit the issue layout. There you can remove the fields.

Hi @Jira Billing You will need to use a custom field the holds groups not single users like the field Approvers, use the field Approval Groups. The approval set is to Everyone. Example: Keep in mind if the selected group only has 1 person in the group, then based on that decision the transition is done

Hi @Julia Mason Welcome to the community. If your workflow in the proje t has a closed status after resolved, you can close these issues after a certain amount of days by creating an automation rule. This rule would be a scheduled rule to run daily to check if issues in status resolved are not updated for the amount of…

Hi @Dimitrios Kouroumichakis No you need to map this image, as it is not possible to store this information on the Atlassian Side So you will need an online location where the image is stored.

Hi @jpowell Go to the project settings of the JSM project, find the Features option and enable the Features "Services" and "Incident Management". Then return to the project, you should now have an Operations option in the project sleect this, here you can define services now.

Hi @Evgenii I mentioned this as well, not as elaborate though.

Hi @Marcie Talbot Then you can create multiple Help Centers,, see https://support.atlassian.com/jira-service-management-cloud/docs/create-and-manage-help-centers/ You can set which JSM project you want to connect to a Help Center. To get more knowledge on Help Centers and Portals, also…

Hi @Mustafa Alhumaid Contact the support department of the app Theme Extension. Provide logging, they might be able to help as it seems like an app issue and not a Jira JSM issue as disabling the app will have JSM working as expected.

Hi @Ricardo Pereira Jira has no attachment picker field ootb, the only app I know to have custom picker field options is Scriptrunner. Is this a scriptrunner field? If so you need to look if this field can be accessed via smart values, probably it can, but you will retrieve a list or text values. You need to see if you can…

Hi @Phil Segal Welcome to the community. Have you gone over all the steps in the documentation, https://support.atlassian.com/assets/docs/integrate-microsoft-entra-id-and-assets/ Did you configured all the steps on the Azure side as well?

Hi @Olivia Nedved Welcome to the community. Use and IF/ELSE condition in the rule. On the IF use the if reporter in ... then transition to done and in the ELSE the conditions based on issue type and status and sent the slack message.

Hi @jpowell Welcome to the community. Go to you project settings and enable the feature services and incident management. Then on the project use the menu option "Operations"

Hi @Mustafa Alhumaid Check the logs. Did you preserver your server xml and java keystore file before updating? Any configuration related to certificates and https configuration is overwritten on an update as files are replaced. running-jira-applications-over-ssl-or-https 

Hi @Adeline Brais Multiple options are available on the Atlassian Marketplace See https://marketplace.atlassian.com/search?query=forms&product=jira&hosting=dataCenter Try them an find the one that would suite your the best.

Hi @Erazem Kos Welcome to the community. This is not an option, on the API. You can only get all transition ID's by looking at the worklfow in text mode.

Hi @Raunak Maskay Linking is the same, but if you want to link issues from different projects, you will nedd to have the correct permission on both projects

Hi @Désirée Dilcher Welcome to the community. Please provide more details in relation to your question, screenshots or a recoding on what is happening. No project setup is the same, as this is an open public forum and help is based on voluntary basis from other users, context is key.

Hi @Satyajit Das Welcome to the community. Please provide context on what you want to achieve, the single line question doesn't provide any. What does tis relate to work item status, etc...

Hi @Huong Truong Quoc Welcome to the community. Where is the item you want to link in the same Jira project, in another Jira project? If its an other project, do you have the correct permissions on that project? Or is in in an entire different Jira instance, are the Jira instances linked together? And if so do you have the…

Hi @Mert Can Çınarlı I tried this on l mulitple boards and multiple instances and I can switch the assignee on the issues quickly on the board. So I don't see this, which menu is behind what? Your screenshot shows a menu on top of the issues.

Hi @Mert Can Çınarlı Welcome to the community. Can you provide more context, like a screenshot? Do try an incognito browser window or clear cache and cookies, disable any browser addons or try another browser

Hi @David Briggs Welcome to the community. So indeed, the summary field is not adjustable. But as this is your complaint, you will be frustrated with more applications on the market, as in an email you can't change the layout as well, you will have a mandatory TO field and the email summary is also a now configurable…

Hi @Joshua Stokes You need to grant these new managed groups the customer permission on the JSM project in the access setting of the project. But any user not in those groups will end up by default in the jira-servicemanagement-customer-... group. If you have a list of user ID's you could use the API to remove the user…

Hi @karan I see where I was wrong, but I think you will need to global read:confluence:content Otherwise raise your question at Atlassian Support

Hi @Stefan Froehlich You ned to use a branch using a smart value. smart value to use {{issue.<custom-field-name>.value}}, then the action to create a sub task in the branch. Example:

Hi @Wessel de Jongh This could be, trying is the option to see if this is the correct information you are looking for. Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same. P.S. If the answer is very valuable to you, please share…

Hi @Patrick Lee Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same. P.S. If the answer is very valuable to you, please share some kudos.

Hi @Marcie Talbot A help center can contain multiple portals, extra help centers is only a premium/enterprise function, free and standard plans don't haave this functon.