Marc -Devoteam- Community Champion

Hi @benjamin.leiber Welcome to the community. No, the only option is not not specify these in the comment or pull request.

Hi @Ritika Ojha If you create a rule in a project, the rule is limited to the project. You would need to go to the system setting Global Automations and then find the rule and change the scope to selected projects.

HI @Jürgen Wieser You should be able to use this field in an automation by default. Are you using the child value of the cascading field? If you do, see this KB article for guidance; https://support.atlassian.com/jira/kb/using-automation-for-jira-to-set-a-select-field-based-in-a-value-of-child-value-from-a-cascading-field/ 

Hi @FrancoB You can only achieve this by removing the Customer Details as suggested by @Amanda Barber The Organizations detail is part of the Customer detail and is not a separate field

Hi @Ritika Ojha Can you please provide, 1. images that show your complete rule. 2. images showing the details of any relevant actions/conditions/branches. 3. images showing the Audit Log details for the rule execution.

Hi @Jürgen Wieser , What kind of field is it a standard single select? Each created custom field is available from the drop down in the if clause, is this ac field from a 3rd party app?

Hi @Kate Erickson Welcome to the community. @Patricia Modispacher _K15t_ is right. The only option is Live Search macro to search within a space.

HI @andrew_vanderstock Welcome to the community. As I described it, this is no an option how you want ot see this, this is be design. If you grant Guest Access this override override JSM unlicensed access. It is Confluence’s policy that guests in Confluence can only access one space. This supersedes any unlicensed access…

HI @Jürgen Wieser Simply use within the IF the value from the select field So if the field has values like; A,B or C The trigger is based on the field value change, then if value is A, set model X and so further in the automation. There is no need to use smart values.

Hi @Automation So if you execute this outside the playbook, then the playbook is not in play and the log action will provide an error as the playbook wasn't used in the execution. Then you are sending a web request, to get log information back you would need to use a Log action in the rule. Use the smart value…

HI @FrancoB You should be ablt to do this. Look at the work item view on each request type and remove this field

Hi @Hayden Moser This option seems to be from a 3rd party application, developed by Yasoon. Reach out to the vender support, to address this issue, as this is not an ootb feature from Jira.

HI @Jerry Rodriguez These are listen on the page you mentioned, https://support.atlassian.com/organization-administration/docs/understand-atlassian-intelligence-features-in-products/?utm_source=sfmc&utm_medium=email&utm_campaign=EML-20623&jobid=107277872&subid=1528047521 This is related to AI feature per product, select…

Hi @bp_holly_williamson What is the relation to your company okta and licenses (in Jira?) and the external Jira? If you also have Jira and you grant your users a license will not mean, if this other Jira is a different instance that you have rights there, you will if added to that Jira, you will still need a license on…

Hi @Colin Staeger Then contact Atlassian Support on this topic.

Hi @Dennis Bodimer If this is the case, you might want to share this with the app developer. As this sounds strange that you can't change the view if there are existing TC in place.

Hi @Ritika Ojha Are the linked issues, linked via the issue link or the parent field, or are they sub-tasks?

@Automation Can you show the details of the log action. Playbook output can't be jst anything, see the related documentation: https://support.atlassian.com/jira-service-management-cloud/docs/run-a-playbook-and-view-outputs/ 

Hi @bp_holly_williamson Welcome to the community. This is related to the access on the external Jira, are members granted a license and granted access to the required project?

Hi @Tim Biles Welcome to the community. The views are based on the data in the fields in the database. Views in a DB are used to show relevant information and not all information from a DB. Views are not time or history based.

HI @Automation What are the details of the web hook action and the log action

Hi @Toby Te Rupe A CMDB should be managed, not be open to be edited or CI's added by random customers or individuals. Each CMDB product works with licensed users and related roles.

hi @Automation Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant…

HI @Ritika Ojha @Utkarsh Agarwal Are you linking or setting yje parent field, if you are setting the parent field, then in the 2nd rule the Branch should be based on Parent not Linked Issues. Otherwise you could end up with a label change on issues.

HI @Céline - Maestrel Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images…

Hi @Rick Love Yes, you can select which statuses you want to include in the gadget.

HI @Philippe Bouyssou Yes, all is in this doc: https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html Cloud is always SSL, handled by Atlassian. P.S. This is an open community forum, not Atlassian Support. Most responders here do this on a voluntary basis

Hi @Christophe Rodrigues Not that much, please share screenshots for clarity

Hi @Tjerk Bijlsma Forward those to another mailbox. Add this mailbox email address to the JSM project and to a request type. This is your solution, not ideal, but it will work. Don't expect that Atlassian will change it's way on handling incoming mail.

Hi @Dave Mathijs I don't have this option, could this be new? I have looked in multiple instances and team or company managed project, but I don't see this option. Does it rely on a feature to be enabled?