Marc -Devoteam- Community Champion

Hi @Mikel Whipple I have used it, but its still a beta app from Atlassian and it will take only several parameters, not all. It grabs the following, what-data-does-the-assets-microsoft-entra-id-app-import You can't limit it on OU, for example, it will take all when making the connection. It will take Employee ID,…

Hi @Sebastian Somi Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same. P.S. If the answer is very valuable to you, please share some kudos.

Hi @Antonia You need to add a JQL in the lookup issues, the will find information based on the object updated. So you JQL in the lookup should be something like; type = "hardware change" and summary ~ "printer xyz" What is set in the created issue that identifies this relates to the specfic asset object that triggered this…

Hi @Sebastian Somi Welcome to the community. You need to select your site, then you will see the option storage, then you can view the storage used

Hi @N A THULASI RAMAN Reach out to Xray support if this is possible.

Hi @HQRAZAHS Here is the documentation migrating migrate-between-team-managed-and-company-managed-projects 

Hi @Haris Psarropoulos You created a security scheme right? Did you associate this scheme to the project, I suspect not. Security Schemes can only be used on Company Managed projects, so if your project is a Team Managed project, this can't be done. Please provide some screenshots of your configurations in the project.

Hi @business_analyst_3 Welcome to the community. See, https://university.atlassian.com/student/page/1097854-how-to-get-certified 

Hi @Oliwia Miłkowska Welcome to the community. This is related to the Jira you are accessing. You are probably classified on this instance as an external user. In the External User Policy on that site, the site admin has then defined that external user will receive a one-time passcode which they need to provide to logon.

Hi @Robert Malengre Welcome to the community. This is related to the Jira you are accessing. You are probably classified on this instance as an external user. In the External User Policy on that site, the site admin has then defined that external user will receive a one-time passcode which they need to provide to logon.

Hi @HQRAZAHS Then you need to setup a company managed project here you can define a priority scheme, whit only the priorities you want to use in the project. It can be done on a Team managed project, but you will need to create a custom field and remove the default priority field from the work items. From the project…

Hi @Steeve P_ SLA can trigger on Assignee change, but can't determine which Assignee or Group. The best way to achieve a differentiation is to have 2 statuses in your workflow, like; Waiting for 1st line support and Waiting for 2nd line support, then you can use the status as the trigger of the SLA.

HI @Daniel Winters Can you show an example (screenshot)? I do think you are referring to the form options on Cloud or are you referring to something else? To have this functionality on DC, you need to purchase the Atlassian app; proforma-forms-checklist-for-jira 

Hi @Benjamin Blackswan Unfortunate not, this is how a dashboard works in Jira. Gadgets can be edit only if the dashboard is in edit mode, otherwise user cold be allowed to change gadget information if this was not the case,

Hi @쏘니 Welcome to the community. Se the documentation on how to or as @Trudy P Claspill mentioned reach out the Atlassian Support. understand-billing-administration 

Hi @Hidayat Ismail Yes, you can use these start and stop clauses, then set a goal in each SLA like; type = incident and assignee = Jane time 8h other SLA, type = incident and assignee = Fred time 8h

Hi @Damien If you want to connect using custom keys, the documentation is not specific. As @Kai Becker mentions, probably best to contact Atlassian Support You could try to use a bearer token, convert your key to base 64.

Hola @JOSE HOLGUIN VIGO Consulta la configuración del proyecto. Si eres administrador del proyecto, a la derecha del nombre del proyecto, en la barra lateral, hay tres puntos. Selecciónalos y elige la opción "Configuración del proyecto" y, a continuación, la opción "Características". Si no tienes la opción "Configuración…

Hi @Haris Psarropoulos Is this security scheme associated to the project. Based on the options shown in the automation and the scheme itself not. It seems another security scheme is used on the project.

HI @Antonia Use a Lookup Work Item action to find an issue with the same name. The based on IF/ELSE, if already found add for example a comment to the issue ELSE create a new issue. See this community post for more information; Jira-Automation-Look-for-existing-issue-and-comment 

Hi @Haris Psarropoulos Can you show your Security Scheme setup and the following automation rule details: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the…

Hi @Hidayat Ismail The you need 3 SLA's, with the same setup, but each SLA has the goal set on the assignees. A single SLA only counts based on the goals defined. So the have a total view, you would need a 4th SAL that counts the total, not dependent on a set assignee. Also an SLA is a measurement based on a set goal to be…

Hi @julien.sire This should be possible, but: What is the scope of your rule? To achieve this, the scope needs to be on multiple project, the project SECDESK and TSD To set the scope to multiple projects, you need to be a Jira administrator and do this in the system setting "Global Automation"

Hola @JOSE HOLGUIN VIGO ¿Está habilitada la función "Tipos de solicitud predeterminados" en el proyecto JSM? ¿Está este elemento de trabajo relacionado con el mismo proyecto? ¿Está conectado el esquema de tipo de trabajo correcto?

Hi @Brandon Elie No there is not.

Hi @Stella Aversa Are there already objects created, remove them first. Can you show screenshots of the asset scheme and the object attributes?

Can you show your VSA flow, as the pictures you provided are from the automation rule. Is the VSA setup in the same project as where the Issue needs to be created?

Hi @Dustin Platter Then look at getting issue information via the API or marketplace apps that are able to export information to BI tools, like; PowerBI, Tableau, etc... There you can create your own reports based on combing data in any way you want. Jira is not a BI tool, it has basic reporting. Or as you are on DC, you…

Hi @Hidayat Ismail Welcome to the community. Is it the same SLA, but a different goal for a different team or do you want to Have an SLA per team. In the first option set multiple goals based on the goals, set in the JQL per team otherwise create 3 different SLA's and only have one goal per SLA per team.

Hi @julien.sire Welcome to the community. A virtual Service Agent flow to use an automation, you would 1st need to have created an automation rule and in that automation rule the rule trigger should be "Conversation flow step"