Marc -Devoteam- Community Champion

Hi @Mikel Whipple Create an extra custom field of type assets, set the assets configuration to the right scheme and use the following. Filter scope (AQL): objectType = "Employee" Make sure to set the allow search filtering by email address and provide all the object attributes you want to show when the field is set. In an…

Hi @JP Welcome to the community. This could. How is this integration between the systems, is a 3rd part app used?

Hi @Sarah Champion As mentioned by @Mark Anderson app are usually not removable as they are instance wide or the app has to have admin option to define on which project it can be used. Option in a JSM project are handled by the feature option in the project settings, but be very sure turning of a feature, you will have to…

Hi @Sailaja Ponnala What are you trying to import? Do you use Assets Discovery or do you want to import data from a CSV file, what is your aim?

Hi @Pedro Olmo This doesn't need to be with Assets Discovery specifically, you can also do manual imports.

Hi @Sailaja Ponnala Welcome to the community. I see you want tom import data into Assets in JSM. See the documentation on importing in assets, import-objects-into-asset-in-jira-service-management 

Hi @ankit jangid If you are on a free tier subscription you can't contact Atlassian Support. Or try https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ Developer community. Use the New Topic option.

HI @Shawn Doyle - ReleaseTEAM This will not work. @kalyan_kumar1 has a main issue with sub-tasks, each sub-task has the same field and he want to append those field values together.

Hi @James Gaiser The mail you received is not up to par. Go to your Status page, then: * Select your avatar from the top right corner of the screen. * Select API info from the menu that appears. * Select Create key. * Enter a key name.* This name appears in the activity log and some integration messages, so it's helpful to…

Hi @Eleni Georgiou Please provide screenshots of the view from the portal and the page in Confleunce (not in edit mode)

Atlasisan Support can be reached via https://support.atlassian.com/contact/ 

Hi @ankit jangid Please raise you question on the development forum. https://community.developer.atlassian.com/ 

Hi @MJ Columns are per board, so to have the same view on each board, actions need to be taken on each board. Board columns don't work like a workflow status, when you re-name a workflow status it impacts global.

HI @anantha.iyer Welcome to the community. There is an open feature request for this see, CONFCLOUD-76634 Also check KB article https://support.atlassian.com/confluence-cloud/docs/export-your-whiteboard/ 

HI @Eleni Georgiou Solution is to disable the status option in the KB page. Go to the Space Settings and in the section Avatars and status disable the Content status option. This will disable status options on the space.

Hi @Shanelle Boluyt Why are you running multiple branches and trigger this web request multiple times? Can you provide: 1. images that show your complete rule. 2. images showing the details of any relevant actions/conditions/branches. 3. images showing the Audit Log details for the rule execution. 4. Explain where the…

Hi @Shanelle Boluyt Try to remove the delay actions and in the web request action check the box: "Delay execution of subsequent rule actions until we've received a response for this web request"

Hi @Tyler James This means you are not an Org, Site or Product Admin. You are just a Confluence admin. You will need to find your Org, Site or Product admin and request them for more permissions or to approve or deny the app request.

Hi @Ross Coundon Verify if the CC or BCC users have an account on your instance, are they listed as customers on the project?

Can you show a screenshot of a ticket? What is the SLA name on this issue, and is that SLA set in a column in the queue? Show the details of the running SLA

Hi @Lorenzo Linciano You need to reach out to Atlassian Support for this. Or try to remove the SCIM link via the API

Hi @Füreder Yannick Does that 2nd image JQL apply to all SLA's viewed in the 1st image? The only issues where the SAL will run on is if the Organisations have the details based on the provided options. All issues that don't have an organisation set on the issue, or the organisation set doesn't have the provided details,…

Hi @Mirela Kondic Welcome to the community. This is related to this community article, Easier-status-updates-for-work-items Provide your feedback on this article, on this change.

HI @Trudy P Claspill The author also mentioned a workaround if categories won't suffice, that's why I mentioned Components or Labels

Hi @Jeremy Wood For onlyu using AI Answers * AI answers do not extract information from images. * AI answers performs best with text not in tables in Confluence. "AI answer quality relies on the knowledge base's accuracy and clarity. A well-structured, up-to-date knowledge base enables better question deflection by the…

Hola @Aaron P_ Si mi respuesta te ayudó a resolver tu solicitud, acepta mi respuesta como solución. Esto ayudará a otros miembros de la comunidad que estén intentando resolver el mismo problema. P. D.: Si la respuesta te resulta muy útil, por favor, compártela.

Hi @Jasmine Fotso Vendors are already replying on your question. But there are may options on the marketplace, best is to try them and see what fits your need. I can recommend apps, but they might not fit your need.

Hi @Mathew Lederman This can't be done. A user picker field, can only be set to a user in the system. The reference currentuser() in the system define the user currently logged in a session. And as you mentioned the open feature request is not likely to be fulfilled in the near future.

Hi @Jasmine Fotso Ootb Jira has no resourcing options, as it is not a resourcing tool. You can loor for 3rd party solution on the Atlassian Marketplace

Hi @Steven Balduino Grouping can also be achieved by setting components or labels as suggested by @Trudy P Claspill Or use a custom field like single select