Marc -Devoteam- Community Champion

HI @Deetchiga Soundherraj Welcome to the community. I think this is an issue in Atlassian Admin, based on it seems that there are duplicate accounts. I think you need to remove these users from the AD, so that they are not seen aas managed accounts, then add teem again. But sometimes this even won't help. Best is to reach…

Hi @Muhammed Shabin CP Welcome to the community. You can only do this via the API and only by passing the attachments ID's Attachments are stored by ID, not by type.

Hi @JZ Welcome to the community. 'hasSubtasks()' is a JQL function in Scriptrunner DC, this function is not a ootb JQL option, I don't even think Scriptrunner has this function in Jira Cloud. 'hasTestCoverage()' ssem to be from Zephyr Test management, is this app also in your Cloud and does this app still provide cthis JQL…

Hi @SJ Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4.…

Hi @J B No this is ootb option in a JSM project, this can't be adjusted. You could use the link to the Organizations page and create a shortcut on the project as a workaround. create-edit-or-delete-a-shortcut 

Hi @Julien Béchade You could look at this previous community post https://community.atlassian.com/forums/Jira-Service-Management/Portal-only-customer-SSO-with-Azure-B2C/qaq-p/2738020

Hi @Bart I would suggest to extend your workflow with an extra status "Waiting for Vendor" Adjust the workflow status on each request type that will use this workflow, name the status equal to a status the customer receives a notification for (naming the status equal will not sent a new notification). Then have an…

Hi @sankalp_khare The automated solution is outlined in the referenced link you provided. You don't need a custom field, the field is in the system, the field is called Request Participants.

Hi @Dijana Milojevic Welcome to the community. The changes are not related to the work item or request type Incident, but the feature Incident Management. See also jsm-cloud-pricing-packaging-update Based on your questions: * No changes * No need to reconfigure * Correct, as these features are not available in JSM Standard

Hi @Lara Sousa @Mariano Tallarico _Appricity_ is on ti, but both boards need to use a separate filter. But that won't prevent the user to see the issue, if the user has access to the project. The solution only prevents board visibility.

Hi @Bryan Fitzgerald and @Calvin Correct on the trigger isuse assignee point. But Custom LED is a field in Jira this needs to be defined as "issue.Custom LED", but most of the times this will even fail and you need to provide the custom field ID, like; "issue.customfield_xxxxx", where xxxxx is the id number of the field.

Hi @Orkun Ovayurt Welcome to the community. You can use smart values for this. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ You can store this in a custom field ot type text {{[date1].diff([date2]).prettyPrint}}

Hi @Inayatulla Shaik Welcome to the community It's better to post your question on the Developer community.

Hi @Mélanie Liguet Please accept the community members answers as a solution, if the answers helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around

Hi @Sagar Shah I can confirm, this is a legit email address from Atlassian.

Hi @Densia Wray Welcome to the community. I don't think MS Loop works with Jira DC, only with Jira Cloud. But do check with Microsoft.

Hi @Mélanie Liguet Try project = iss and summary ~ "DEPRO-686*" This as the Summary states DEPRO-686-TEST

Hi @Stark Jürgen Please provide your SLA configuration, 2nd has this ticket been moved, what are the actions done on this issue?

Hi @Mélanie Liguet I just tried this,Test API-2 Using the search options: * summary ~ API-2 * summary ~ "API-2" Both JQL options found the issue

Hi @Mélanie Liguet Are you using the correct field as this post is over a year old the app might has evolved and the working changed. Is the checklist a local project or a global checklist, this is important, based on the app documentation. "The field only stores the completion status of local checklists associated with…

Hi @Iryna Menzheha_SaaSJet WIP limits can be set on a Kanban board, if more work items are set in column to column will be high-lighted Also enable the Days in Status option on the board, this shows how long an issue has been in that status. To identify bootle necks, show the board in your retro and ask questions why…

Hi @Fabio Racobaldo _Catworkx_ Then the field described by @Asier Vadillo needs to mandatory for each Story, so the Story needs to have its own field configuration and the field configuration scheme on the project has to reflect this.

Hi @Asier Vadillo No there are no validations or conditions based on a move action, move is a permission only.

Hi @Kallur, Yugandhar Welcome to the community. Contact Atlassian Support on this issue Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum.

Hi @Mélanie Liguet This automation in that post is based on that the 3rd party marketplace app Checklists for Jira (Pro) by HeroCoders, are you using the same app or a different one?

Hi @Rebekka Heilmann _viadee_ Thats tough, this as the editor in DC was already not exactly the same as the old legacy editor in Cloud As in Cloud this legacy editor is being deprecated and you already have the differences found on the page you provided in your post.…

Hi @Harmen W To add to @Barbara Szczesniak information At the end of this data retention period, your product’s data will be permanently deleted and cannot be recovered. Atlassian won't delete any of your data stored in the Google Apps Marketplace, such as users or information in your Google Apps database, Google Docs,…

Hi @Mathias Hirsch Are you referring to this RFC; https://community.developer.atlassian.com/t/rfc-103-jira-field-configuration-overhaul-admin-experience-and-api-changes/94205 ? This is based on API changes. Also its best if this question relates to this RFC, to provide feedback int the RFC, not on the community forum as a…

Hi @Matteo Morato I would say, if this was part of snow and now part of Flexera, use the Flexera adapter. But this adaptor mentions specific apps and not IT visibility. So you might want to look at the adaptors: * Data Source Aggregate Adapter * Flat File Adapter * SQL & ODBC Adapter

Hi @JosephC There still is a Contributors macro, it doesn't function the same as the Contributors Summary macro. This is also mentioned to be used as replacement within Confluence Cloud. https://support.atlassian.com/confluence-cloud/docs/insert-the-contributors-macro/