Marc -Devoteam- Community Champion

Hi @Gor Greyan This won't work, as this then will always set the label, as a branch runs in parallel.

Hi @Boyan Iliev Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the…

Hi @Andrew_Leponis To what API endpoint are you referring? This one; https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-jql-get There is no startAt property for this call, you will need to use the nextPageToken. Also see this…

Hi @Nathan Yam No this can only be achieved with a scheduled trigger, or you can look at 3rd party applications on the marketplace. Also this will not work, as the trigger of you automation is work item created, so the rule triggers when a work item is created, created an issue, but an automation will no stay active or…

Hi @Flaminio Pagliuca Based on your image, you are not a free subscription. You can go to https://studio.atlassian.com/ 

Hi @Chris Collins Within the global user administration of your instance, how are the user access settings set? If someone accesses the site anonymous, but then tries to login, do they get an account or access to your instance and what app access do they get then?

Hi @Flaminio Pagliuca Welcome to the community. There is no AI functionality on a free instance, did you start out with a traisl on standard or premium and you reverted back to free now?

Hi @Ashok Murugesan You can create fields in Jira, see https://support.atlassian.com/jira-cloud-administration/docs/create-a-custom-field/ depended on the project type, you will need to be project admin or Jira admin. Create a screen that can be used on the transition to the "Restored" state in the workflow. and add…

Hi @田中優貴 This is not possible in a Team-managed project, this can only be done in a company-managed project. To show simplified status names from portal only users, use the option on each request type, via Project settings → Request types → Workflow statuses, but only possible on a company-managed project.

Hi @Tim Schröpfer Currently not. You can create custom fields as a work around and then have an automation rule copy the content to the system fields Summary and Description on work item creation. You will have to have the fields on the create screen of the issues type only.

Hi @Sander van Laarhoven I see auto rollup is active. You can also see that when adding 50 points on the Epic, the roll up value of the child items is not updated on the Epic, it does when adding a new story. Also the sprint field roll up is done on the Epic, thats why points added to the Epic are divided over the sprints…

Hi @Chris Collins Still strange, I have done an incognito window/ normal window and used the url you provided, I can browse anywhere and no login screen (no mater the timeframe, I leave a page open) Can you check a specific user, what are the users permissions in Atlassian administration? Can you also check what…

Hi @Trudy P Claspill I must admit that I have been incorrect in this case. You can only get the transition ID, that are possible to use based on the issues current status, you can't determine which has been used, as mentioned by @Bill Sheboy Not even the issue history APi call is able to record the transition id, it also…

Hi @Trixie Johnson There is not notice that this macro will be removed, only the old editor will be removed. Nor has there been a deprecation message on the old Jira issue macro. Still I would contact the app vendor and raise your concern, that their app is not working with the NaviTabs product. This if Atlassian decides…

Hi @Никита might have been a small issue that was quickly fixed on 3rd party or Atlassian side.

Hi @Chris Collins Still might be that the partners devices or network have policies restriction etc.. I could access this without issues from my ene. So I don't think its Confluence or the permissions, but something on your partners devices, what kind of login message do they see?

Hi @Evan Klauda I never noticed this, as I always use the / in the description to pick an element. You might want to report this to Atlassian Support If you think this was different before

Hi @Chandan Sharma Welcome to the community. Otherwise you could look at 3rd party options from the marketplace if you don't want to upgrade.

What is set on the filter details in the board configuration? Can you create a new board with a similar new filter, does it show correct then, might be the board is broken.

Is there a quick filter enabled on the board? Please show a screenshot of the board?

Hi @tamu Essentially the "unsubscribed" period for Free instances is deactivation - which is if you don't login to your Jira or Confluence for 120 days After this point, you then have 60 more days to reactivate your instance and save your data (180 total), which you can usually do via https://support.atlassian.com/ If this…

Hi @Automation Tester What response, where is the response made, what is the action made by the agent.

Hi @Никита Is this timesheet section based on native Jira or a 3rd party solution?

Hi @Emmanuel Nanon In the board configuration and what is the JQL of the filter used for the board?

Hi @Simona Spaccatrosi I get this, but is the project you use a team-managed or company managed project and what exact type is the field. Finds the field type via the Jira admin section work items, fields.

Hi @Trixie Johnson Reach out to the vendor of NaviTabs as this change that Atlassian implemented should be know by them as well. They probably have a solution for this, have you updated to the latest version of their app? Otherwise reach out to their support department.

Hi @Evan Klauda I can't reproduce this in multiple sites. If I select text and then select the element info panel, my selected text is in the info panel. No text is overwritten.

Hi @Stuart Carter Did you grant agents on the project also the Service Desk Customer role? This is on the people and access of the JSM project.

Hi @Simona Spaccatrosi These fields can be used, unless this is a created field in a team-managed project. limitations-of-team-managed-projects-in-plans

Hi @Rodolfo Ferreira JSM projects can't use compass components, only Jira projects can use them, as it's part of the development cycle. JSM projects are not past of a development cycle. JSM created incidents or requested changes can lead to development work, but are not part of the cycle.