Marc -Devoteam- Community Champion

Hi @Jens Prokoph Your issue is probably being caused because the Jira email handlers are reading the header of the emails sent and they are returning Auto-Submitted: auto-generated, so the system automatically rejects the email. In order to properly avoid this problem, you can configure your allow list to make the email…

Hi @Vera Valshonok Atlassian Analytics data is data that is retrieved from a Jira instance, so if you move Jiara data to another instance, you would need to create a new connector in Atlassian Analytics, to use this data I think, you can clone reposts in analytics and connect it to the right source.

Hi @Nor'afifah Nordin What is mentioned in the connectivity logs of the JSM project? See space settings, email and view the logs of the mail connections configured.

Hi @Abilash So if you go to the menu option "Filters" (main menu bar, on the left) and search for issues that are in status "provisioned", you don't find anything? If this is so, there are no issues in this status in your Jira, or they are in a project, you don have permission to.

Hi @Nor'afifah Nordin What is the complete content of such an email. There should be information based on the user what is making this call.

Hi @Abilash Are there more filters active? If you use the search option, can you find the work items in status "provisioned"? Do these work items belong to the project, you are using the list view? Are there status properties set on the workflow status? Are security levels used?

Hi @한지현 See, https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/ And the section, Change subscription plan, offers the steps you will need to take. You do need to be an Billing or Organization admin to make such a change.

Hi @sogangecl Seems like some linux system from a user with access to your instance has executed this. It seems to relate to: https://www.linuxfromscratch.org/~ken/fontconfig-systemd/general/valgrind.html It's seems to be for analysis, I suggest ot ask within your company if this is used.

Hi @Arthur Gasparoti Yes icons of work items can be changed. You will need to have Jira Administrator permission, to access the Jira settings and the work items to change icons. If you are not, contact your Jira administrator.

Hi @Haoran Shang Welcome to the community. @[deleted] is right here. You api cal should be: https://tngd-jira.atlassian.net/rest/api/3/search/jql?jql=project = EW AND issuetype IN ("Dev-Sub Task,Bug)&maxResults=5&fields=key,summary,status,assignee

Hi @Nur Farhana Please post your question to the support team of the app. See; https://marketplace.atlassian.com/apps/1230087/user-activity-dashboard?hosting=cloud&tab=support The community is an open public forum, not a platform where app vendors provide support for their app.

Hi @nida ergenç You can add a transition from the issues in Done/Closed to Done/Closed and add a post-function on this transition. Or make a transition that reverts to itself, see; https://community.atlassian.com/forums/Jira-articles/How-to-create-global-looping-transitions-in-a-Jira-workflow/ba-p/1135968 

Hi @Trudy P Claspill This scope is for a full toekn OAuth 2.0 API endpoints can be used with with a scoped token if granular options are provided.

HI @Tamsyn Murnaghan This can't be done. "If you see an error saying the request type isn’t valid, it means the request type has a required field that can’t be rendered in the widget. Make the required field optional to use that request type."…

Hi @Mary Agueros Best is to contact the support department of the Aura app. Make them aware of this "bug" on your instance. Based on the vendors status page no issues are affecting Aura; https://atlassian-app-health.web.app/ Support; https://appanvil.atlassian.net/servicedesk/customer/portals 

Hi @Trudy P Claspill API endpoints supported by scoped tokens have a granular option at each API endpoint. API endpoints which don't mention granular options can't be used by scoped tokens

Hi @Tomi Sofowora As mentioned by @Trudy P Claspill this is only possible with a full API token, as the Jira Service Management ops has no granular scope options for the API. Until the API gets granular scopes, these options can't be accessed with a scoped token, only a full token can be used.

Hi @Kai Chen At 1 this is just a list of issues, from search or a release. Furthermore, don't share urls of your instance. And further, we can't access instances, this is a public forum not Atlassian Support.

Hi @Omer Meshar This not an option, an automation can only have a single trigger.

Hi @Kai Chen Please explain yourself in detail what your question is? This is an open public forum, this is not Atlassian Support. Members on the forum are users ;like yourself and need context to provide help. All of this is voluntary based.

Hi @Daniella Latham for me the Confluence AI search stands out as it's able to find relevant information based on my input.

Hi @Angelie Stephens I already completed this mission earlier, it was a great refresh. But no kudos haven't been awarded to my account, also mission shows as not completed.

Hi @Angelie Stephens I already completed this mission earlier, it was a great refresh. But no kudos havn't been awarded to my account, also mission shows as not completed.

Hi @Shivonne According to Atlassian this issue appears to be caused by an incident. The developers have deployed a fix for it, and the Jira Business boards should be fully operational and visible again. In case, you face any issues accessing it, you can reach out to Atlassian Support at…

Hi @Sharad Dadarao Chate Resources are granted as per subscription. Main causes fro bad performance are : * number of custom fields * number of permission schemes * bad performing automation rules * integrations via API, what are there permissions and scope

Hi @Mahanth Prudhvi P Clockwork is an app that provides results based on logged work, not capacity. You cloud look at an app from the same vendor, portfolio-by-herocoders-structure-ppm-for-jira-capacity This probably will integrate seamless with Clockwork, and otherwise you can look for other capacity apps on the…

Hi @Anton Storozhuk _Mria Labs_ On promoting a 3rd party app, please state in your username, then name of the app vendor, if you are part of that vendor (see community policy and guidelines) Otherwise, list this app as a suggestion, as a replacement for Atlas CRM.

Hi @Desarrollo Bica Please reach out to the billing department of Atlassian, https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ 

Hi @Suraj Pawar Please accept the answers of other with the same provided solution as well, to give them acknowledgement on their effort as well.

Hi @Suraj Pawar Documentaiton on this integration can be found here; integrate-jira-software-with-github