Marc -Devoteam- Community Champion

Hi @Tony To I noticed this as well, but it seems you first have to change the value in field "above"

Hi @jamesw-escape-technology But as mentioned by @Brant Schroeder and @Thiago P _Atlassian Support_ these can\t be removed.

HI @[deleted] As a workaround, you could configure alert routing rules to be have differently inside/outside business hours. The Alerts are still created, but the routing rules can route the alerts to a different team, are sent to a low-priority queue or are suppressed from notifying anyone. Outside business hours, you can…

HI @Esra van Beelen You mentioned the user is granted an Agent license, is that user also added to the role "Service Desk Team"?

Hi @Stefano De Santis Il tipo di lavoro "Iniziativa" è il genitore della tua storia? Modifica la condizione in una condizione JQL. JQL: type = Story and Parent is not empty Nell'azione di modifica Non esiste un campo personalizzato che funzioni come un campo di stima Per il campo numerico, dovrai adattare il valore smart…

Hi @Yana Baklaikina Create an issue security scheme with a 2 levels, on 1 level add project role Supervisor and Current Assignee. On the other level (2) only add the project roleSupervisors. The catch here is that the Epic work type should use a different workflow then the Task and Sub-task work type. Then in the workflow…

Hi @Dijk, Hylco van (H.) Linking work items; https://support.atlassian.com/jira-software-cloud/docs/link-issues/ Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S.…

Hi @esranur doğan It seems that in the Apps section within the settings, the Connection to the Marketplace is disabled.

Hi @jamesw-escape-technology Can you show an example image, what do you mean by waypoints?

Hi @Alexa Wöllmer Best is to use the Provide Feedback option in the help section of Confluence (question mark option in top bar) Or provide feedback on this community article; https://community.atlassian.com/forums/Atlassian-AI-Rovo-articles/Testing-Confluence-s-New-Audio-Narrations/ba-p/3160670 

Hi @csenge.virag.kiss This is currently still not possible when using the forms option in the project., see AUTO-1661 But when using advanced form within the space setings, this should be possible.

Hi @Dijk, Hylco van (H.) If these "bug reports" use a work type, like for example "Bug", then you need to link them. Or if you want (not a best practice), open a Bug and press the 3 dot optitn and select "Convert to sub-task" then you will be asked which issue to set as the parent

Hi @Ishwar_chand This can be done with the Data Manager option in the administration of your instance. See this KB; https://support.atlassian.com/organization-administration/docs/copy-product-data/ 

Hi @Haykel Sallami You need to reach out to an administrator of that instance to provide you access, or even the IT department of the company that owns this instance. On the public forum we can't access instances, to make changes, neither will Atlassian Support give you just access to an instance.

Hi @Julien VILLEMEUR Delete issue permission is a permission in a permission scheme, this is not an option in the admin section. So you need to see the permission scheme used on the space and which role, group or user is defined the Delete permission. Or change the permission scheme. Best practice is to not delete work…

Hi @Tamar Ohayon-Harary Welcome to the community. This feature is only available on a Premium subscription of JPD, as mentioned by @James O_Connor as well

Hi @Jaimin Shah Welcome to the community. See this KB; manage-two-step-verification-for-your-atlassian-account Or raise an issue via Atlassian Support

Hi @Jared Quinert You can still use the v1 API endpoint as mentioned by @Akash Singh as well. This endpoint or the complete API version is not set to be deprecated.

Hi @MHB I have requested assistance from Atlassian on this post. They will try to reach out to you via this post within 2 work days. The options described by @MHB are correct, but only if you can still access you admin section and are an admin.

Hi @sagireddy_reddy Welcome to the community. What is you exact need? I can't quite get your requirement based on the summary and what you describe. You have created a Team, add operations to this team and if an alert is created a Slack message is sent to this team, correct?

Hi @Vikrant Yadav You would need to story the email address in variable. Then sent a web request with an url encode on the variable to get the account ID. Then you can use the smart value {{webResponse.body.accountId}}, to set the reporter, assignee or any user picker field. Example, I created a variable called EMAIL

Hi @Stefano De Santis Ogni volta che chiedi assistenza per una regola di automazione, saremo più propensi ad aiutarti se fornisci: 1. Che tipo di progetto è questo (ad esempio, gestito dall'azienda, gestito dal team, ecc.), 2. Immagini che mostrano la regola completa. 3. Immagini che mostrano i dettagli di eventuali…

Hi @omar iqbal Check this KB, manage-two-step-verification-for-your-atlassian-account Hope this will help you to recover your 2FA issue. Otherwise reach out to your Oga admin from your Atlassian instance, to help you out. Here on the public forum we can't access instances to help out in these cases, this will have to be…

Hi @Ahmad Harith This is most likely an issue on the MS side. There might have been a change on your tenant on admins of the tenant might have changed settings. Get in touch with you IT support on this topic.

Hi @AutomationSyncUser I have request assistance for you from Atlassian Support. They should be in touch within 2 working days tops. Here on the public forum we can't solve this as we don't have permissions on instances.

HI @Mar Is there a from used on the request, then in the form settings you could enable customer edit options. If you are not using forms on requests on a portal, there are no edit options for customs, they can only comment. Have a transition in the workflow that makes this possible, you could make this transition option…

Hi @Marco Affuso Please accept the answer, this will also help others with the same issue, if they end up on the forum with the same question

Hi @Marco Affuso Best is to reach out to Xray support on this topic, in relation to the error. As this error gives no clue on what is going wrong in your request. You could look if the API key used is still valid. @Sergio Freire - Xblend, @Francisco Fonseca _Xray_ could you assist?

Hi @developer Welcome to the community. I have requested assistacne for you, this can take up to 2 work days. Here on the open public forum, we are users of the products like you. Wa can't access or make an changes to instances r billing options. You will have to request this via Atlassian Support

Hi @Heidi Zager Is you account managed by your company, do you use SSO? If so this can only by done at the IDP end, not in Atlassian. If not, open your profile and change this in your settings. Also I don't think Loom account link to your Atlassian Account..