Marc -Devoteam- Community Champion

Hi @Emin Teoman Serim Yes, you could remove them from the sprint, this should retain that they where part of the sprint and in the sprint report should show this. Question, how come these "old" issues got added to this sprint?

Hi @PARISATO Marie-Hélène Il n'est pas nécessaire d'avoir une licence spéciale ni d'acheter un module supplémentaire, l'API est entièrement ootb There is no need for a special license nor to buy an additional module, API is all ootb Jira Cloud platform rest API

Hi @Emin Teoman Serim If these Tasks should be considered Done/Deleted to not show in a Sprint, on the board, are these statuses Done/Deleted mapped to the most right column of the board? Otherwise, if not, theses are not considered finished in a sprint and will carry over to the next sprint (if option selected) on closing…

Hi @Rob B Where are you executing this action in a post-function of the create step of a workflow? You could do this with an automation rule. But in a post-function, use the JWME "Link issues to the current issue" option , configure the link logic and add a conditional execution, like; issue.get("customfield_12345")?.value…

Hi @Sébastien OZANNE If I remember correct, you could use this: {{changelog.sprint.startDate}}

Only users who handle work items (so the same as a Jira users) need a license "Agent" Note that JSM is also a paid subscription, based on the number of "Agents" You can't use normal Jira license for this.

Hi @Jens Prokoph No you can't these are system sections. You can disable Suggestions, by disabling the feature in the space settings, the same applies for SLA in a way, if you don't use SLA's in your space the section is not there. The other sections can't be not viewed.

Hi @Wilson Wu If this 3rd party app is a paid one, if you stop with payments to functionality the aap offers stops. If version 1.7.2 was offered free, but the vendor decided to change this into a paid model for newer versions, then they decided to stop offer this free version. You can always reach out to the vendor via…

Hi @Alex Cook Yes, this can be done in a JSM project. A JSM space also uses workflows, automations and it also offers approvals. Information from a JSM space can also be presented on a dashboard. In essence a JSM project is a different type of project in JIra.…

Hi @Jens Prokoph No these are essential parts of the work item view, these can't be hidden. These are not fields by the ways, but sections displaying infromation. If you want to limit the options, remove fields from screens or work item layouts.

Hi @Patrick L_ McMillan What does applying for a US Visa has to do with Atlassian. This community forum is an open forum for questions related to Atlassian products. For visa application to the us you should revert to the us government website.

HI @Facundo Sad No this is not possible, you will need to use the commands. This is how the integration works.

Hi @Andreas Burnea No you can't change this. But what action is the agent doing that causes the separate email, comment or other action, that might trigger an automation rule, that sends the email, etc.

HI @Ketan Gupta What is the field behind the form option "Email address", is the field email address when an issue is created? If this form is field, where does this information gets stored in the issue?

Hi @Andreas Burnea What do you mean by this. Jira is not supporting email threading in outlook. Jira sends notification emails based on actions taken in Jira.

Hi @Arthur Philip First action to do is to check the logging on the server, what is mentioned in there when the user takes such an actions?

Hi @Meghana Are you or in a group granted the global Jira permission "Browse users and groups"? As a 403 means no permission, asre you a Jira Admin?

Hi @Rob Peters No this is currently not possible, but there are feature request on this topic, you can vote for and watch. See: * https://jira.atlassian.com/browse/JRACLOUD-88018 * https://jira.atlassian.com/browse/JRACLOUD-94222 

Hi @Taylor Huston Within Administration, you need to go to Platform Experiences, then Sites, and Select your site. Within the site go to Connected Apps and the Settings option, make sure the setting "User installed apps" is set to "Allowed".

Hi @Brent Lee Can you try another browser or incognito windows? If this works, clear your cached and cookies and check for browser plugins, that can cause this behaviour.

Hi @Anupam Pandey /rest/api/3/projects still works using a browser, provides the list of projects in the instance That endpoint will deprecated in the future and https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-search-get should then be used but this is till working.…

Hi @Das Chebattina Use https://your-site-name.atlassian.net/_edge/tenant_info to get your Cloud ID

Hi @Wilson Wu Why would you need such and old version? Then developer decided that this version is not supported anymore. They only provide versions on the page that they do support, also for bugs to been solved or new functionality its always best to use the latest version of the app.

Hi @Antonia There is no option for a customer to make changes to a submitted issue. If you apply an approval field on the Request, then this can be entered on creating, but it can't be changes by the customers, as editing of issues can only be done by an Agent. Or you would start using forms as suggested by @Arkadiusz…

Hi @Shantaram Sonar Here on the forum we can; access Cloud instances. Raise an issue via Atlassian Support, choose the billing option from the list of choices.

Hi @Mahesh Arella You can check this earlier community post, https://community.atlassian.com/forums/Jira-Service-Management/How-do-stop-duplicate-alerts-from-quot-Create-Incident-quot/qaq-p/3005427 Can you also provide details of the alert creation and related Alert filter conditions?

Hi @Ketan Gupta Welcome to the community. Please show your current rule setup and detailed views of the rule conditions and actions and the audit log?

Hi @Darryl St_ Pierre Can you show the import config on the assets schema you created?

Hi @CREATED Welcome to the community. As I mentioned, in this post, you will need to raise this with Atlassian Support

Hi @Mick Muschaweck Check https://support.atlassian.com/jira-cloud-ios/docs/manage-your-account-settings/ To see to do this on the app.