Marc -Devoteam- Community Champion

Hi @Veronika Makendzhieva If my answer helped you, please accept the answer. This could help other with the same question on the community 

Hi @Christian Piermayr When would this action take place, on creation? Can you show your rule and details of the actions in the rule and the audit log. But the main issue is the smart value you are using. Using a web request action in the rule, the smart value to use is {{webResponse.body}} 

Hi @Diallo @Jan is mostly right here. The Parent field is never carried over on creating a new issue, the same as for the link issue field. This is as intended, as this could be forgotten and then all new work items would be linked or child of an issue

Hi @Vamshi Krishna Kaveti Please elaborate your request, what is the relation on the mail address within Jira to a Repository in spaces? To help you out more infromation is needed on what seems to be your request or issue

Hi @Merwin Mathew The user you use in Jira, did you create an api token for that? Which API endpoint are you using?

Merhaba @System Admin Lütfen bir yöneticisinden Atlassian'da destek sorunu ortaya çıkarmasını sağla Ücretsiz seviye instance'da olduğunu görüyorum, en son ne zaman bu örneği kullandı? 90 gün kullanılmazsa, yönetici, herhangi bir işlem yapılmazsa dosyanın devre dışı bırakılacağı ve 60 gün sonra silineceği mesajı alacaktı.…

HI @Zenith Admin What do you mean by "Ask Rovo" is not responding.

Hi @Veronika Makendzhieva Welcome to the community. Look in the space if the user is blacklisted or reach out to Atlassian Support for this request. https://support.atlassian.com/jira-service-management-cloud/docs/manage-domains-and-email-addresses-on-your-blocklist/ Here on the forum we are users of the products like you,…

Hi @Peter Rossum_ van Can you show the full rule and in details alls ateps in your rule. Also show the audit log, what is that revieling. Also what API cal you using, not al API endpoints can be used. Using a scoped token requires right permissions and scopes.

Hi @Ömer Gündüz Based on your reply, who removed this action, as this is normally a default action on the create transition.

Hi @Marcel S These fields are linked. You're addressing the same field. So if you create an issue via the create button and fill the description field, the information is shown. If you later add a form and fill this out, and the description field is linked in the form and the form is submitted, this will overwrite the…

Hi @Ein Kunde The only thing I can think of is, that on the import the "Status" column in your CSV file didn't match existing statuses in your Jira workflow. If the imported tickets are in a status not included in the "Columns" mapping of the board, they will not appear on the chart. If this is not the case then it seems…

Hi @Ronen Moshel There is no email address usage. Are you running on an on-premise solution, Jira Data Center? You should not provide a url as this will not be know.

Hi @Marcel S If you use the same field in the Request Type and a form containing the same field. The form is leading. This has been for quite some time, fields used on the from will remove the field if set in the Request Type as a field. So when a work item is created via the postal the form field is used, if used…

Hi @Gabriel Baldwin @Arkadiusz Wroblewski is providing solid points here. Another great app I like to suggest is JWME, find this one on the marketplace.

Hi @Kenny Peere Welcome to the community. This is not possible, when using an approval flow, or even using transitions customers can trigger from the portal. These transitions are done instantly. Transition screens can only be used on transitions on the work item by a licensed user. See also feature request JRACLOUD-96793 

Hi @Ömer Gündüz It seems the actor of the rule has no access on the project.

Hi @nagata shumpei As mentioned by @Enric Font ootb there is no option ansymore. You can use the FREE marketplace app rich-text-gadget-for-jira from the marketplace

Hi @ELEONORA FRANCH Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. You should reach out to your instance admins, but it seems you don't have create permissions. We don't have and can't access to your environment. This community is an open public forum. Atlassian…

Hi @J B This is not an option, there is also no feature request for this listed or anything on the roadmap for this. I'm not aware on any apps on the marketplace, but there might be, you could check.

Hi @Justin Goodemoot @Himanshu Tiwary is right here, this is also related that cloning is an internal job and it prevents that any attachment added to an issue would be customer available. This could lead to security or privacy issues.

Hi @[deleted] No they don't have live chat. I have requested assistance for you from Atlassian Support, they will reach out via this post. This can take up to 2 business days.

Hi @[deleted] You will need to contact Atlassian Support on this. As user on the community we can't access you instance administration. We are users like you here on the community.

Hi @Carsten Johannesen Your option can be if issues are linked to the assets to use connectedTickets( connectedTickets(Udgaet = no)) Otherwise you will need to see if you can use other attributes on the objects you want to include, seek common ground there.

Hi @Tomáš Alex Related to @Ajay _view26_ points, also make sure that the users have permissions on the space, where "Browse" permissions are needed as well.

Hi @Mads Illemann You could create a service account and bulk assign the issues to this user.

Hi @Nicolas Favrod-Coune To add approver, you need to do this via the issue itself. Or via the API you need to use the set option, so if you want multiple approvers "set", you will need to provide all related account id's As "add" is not a valid function

Hi @Mirajul Khan Welcome to the community. I have asked Atlassian Support to assist here. They will reach out via this community post, this can take up to 2 business days. Keep an eye on post updates.

Hi @Patrick Hicks This is a realy old post, so it should not be used anymore. But to clarify, a Remote Issue Link is a function of a Jira Issue to refer to an external text URL. If you browse to a Jira Issue with the + you can add a Web Link. For example, you can add a URL of "google.com" and Link Text to go with it. When…

HI @Ayla Atilio Florscuk Then I think it's best you admin raises an issue with Atlassian Support Or the app could be removed and then what happens if you install the app again.