Marc -Devoteam- Community Champion

Hi Why would you need scriptrunner? You can do this on using automation, see this article: https://community.atlassian.com/forums/Jira-Service-Management-articles/JSM-Approvals-by-Email-with-a-work-around/ba-p/1696674#M699 You might be able to duplicate this in Scriptrunner.

Hi @wayne_westmoreland_trailight_co_uk I have this to. This happened when in narration I switch to narrative and refreshed the page. Now the option is gone. I have raised an issue at Atlassian

Hi @Artur Let's split the first call. Do you get a result on using: https://collaboration.your.site/wiki/rest/api/content/search?cql=space=CustomerPage if this works, add AND%20type=page and so further, where do is start to fail? 

HI @Asya Yes this is possible. In the project settings of the JSM projects, go to the section "Customer notifications", choose the Approval required notification and edit the content of the notification,

Hi @Petru Negrusa This can't be done with scriptrunner. You need an app that can provide multiple approval options.

Hi @Artur You do need a full token. Did you create one, what is the result on using any of the API calls?

Hi @David Tovar There is no new user created trigger for automation. But there is a workaround, see https://support.atlassian.com/jira/kb/how-to-trigger-the-user-created-automation-rule-using-system-webhooks/ 

Hi @Janine Park What is your exact requirement, can you share an example? Description is a multi line text field, based on wiki markup.

Hi @Petru Negrusa Ootb this is not possible. Only solution would be to look at 3rd party apps from the marketplace.

Hi @Hai Nguyen Van Check with you admin, it seems the 3rd party app is disabled or a bill has not been paid and the vendor disabled it a their end

Hi @Artur Are all API calls not working? What is the result on just using your browser on each API call, does this give a result? What kind of API token did you create?

Hi @Ram Mohan Welcome to the community. This seems like permissions have been changed for the related project (space). Check with the project (space) admin or Jira admin.

Hi @Artur Glad to help, please accept my answer as a solution to your request. And indeed this s the case. But mentioning customers should not bee need if the customer is the reporter or is in request participants, as on adding an external comment they would get this comment on the portal or via email.

Hi @ian What can help is pressing the "dot" jey and start typing on what you need. In your example "." and "data", would provide the Data connection option and you can select it to go there.

Hi @wayne_westmoreland_trailight_co_uk This is still working on my Confluence instance and others I manage. Have AI settings been adjusted in the instance, as it is based on Rovo being enabled, as it seems Rovo Beta features is likely disabled, Check with you admins, this as Playlist is still a beta feature.

Hello @wayne_westmoreland_trailight_co_uk How is your question related to Confluence a product of the Company Atlassian?

HI @bharath_bandari You can start using assets and add users as objects in assrts, make sure the object also has an attribute of type usr, so you can link the asset to a real Jira user. Then make sure to also add Applications as objects and on the user object, add a reference attribute so you can add Application object you…

Hi @Tim Kennett In assets on the object, that responds with a user/employee or else how people are defined, you can create a user attribute. You can fill this manually or via automation, then also create another attribute last sync date. Create a Jira automation rule that triggers based on a schedule, without using a JQL…

Hi @Shubham Kumar Welcome to the community. Please provide more context on the configuration made in assets, provide screenshots with object details and attributes. I'm confused as you seem to object type and schemas.

Hi @Fadi Messaoudi As @Arkadiusz Wroblewski is stating, this is true. You could start using assets and in relation a 3rd party app (see developer PIO), to synch AD data into assets, then you could start using the information directly. On an automation rule that upon creation fills the approver field based on the ticket…

Hi @David Tovar What is your exact question? Is this automation not working?

HI @ AI is as good at what it knows, and yes there is difference in documentation based on Data Center and Cloud. So on using AI you need to specify which you use. Forms data data connections are located in Jira administration Work Item settings.

Hi @Kumkum Geervani adn @Gor Greyan The /_edge / tenant_info endpoint is not part of Atlassian’s API, but it is the correct way to retrieve the Cloud ID of your own instance (if you are logged in) As the other options described lead you to retrieving it from the URL, but that is the ORG ID and not the Cloud ID.

HI @Mathew Lederman I guess the issue is only with form field that are linked to a Jira field right. If you have form fields not linked to a Jira field, are they cleared? If this is the case, this is an option, but I do think you make use of fields, maybe based on assets or else, that you do require for KPI's or reporting?…

Hi @ML yes this is possable. What did you try to achieve this. This is not willing to tell, but for you to understand how to work with automation, rather then just providing a solution you might not understand.

Hi @José Agnaldo B_ de Sousa You can't searching in JIra get you issues with able to set fields a columns to show infromation. The function from scriptrunner that you use searches issues based on the clause used.

Hi @sandipta sucharita Check this KB; https://support.atlassian.com/jira/kb/deadlock-errors-in-logs-when-running-jira-with-sql-server-database/ Or contact Atlassian Support

As mentioned by @Arkadiusz Wroblewski Scriptrunner does not support this. This as HTML is considered a risk based on XSS (cross scripting risk). Atlassian warns to not do this,If you want to do this, it's at your own risk. This is why app vendors also removed this or not support this anymore. See this…

HI @Mateusz Janus No scriptrunner does not support this. This as HTML is considered a risk based on XSS (cross scripting risk). Atlassian warns to not do this,If you want to do this, it's at your own risk. This is why app vendors also removed this or not support this anymore. See this…

Hi @Tirupal Reddy Indireddy On the form you have field, on selecting a field in the details of the field (right side), there is a "Validation" option. This has a single checkbos option "Response required", check this box for a field that needs to be required on the form. So for each field that you want to have required,…