Marc -Devoteam- Community Champion

* Custom Charts * JQL Search Extensions * Xray * Whiteboards * Tempo

Hi @justinlynn Correct. That would require you to set a label on an Epic first

Hi @justinlynn The board you can also base you swim lanes on Epic, this would not require you to add a label. It shows all you Epics as a swim lane and int the swim lane you will see all issues related to the epic. Or If you are on Jira cloud you can enable the roadmap view on you kanban or sprint board. This will only…

Hi @Carlyle Brown You could achieve this be creating an automation rule on the project this action is required The trigger of the rule would be based upon the completion of a Sprint, there you would need to specify your sprint board The following action would be to create an issue and specify the default information that…

Hi @Wendy McCurdy You are right Sprint start and end dates need to be set. Dates on issue type are not taken into account Cheers

Hi @Athas Mark There is a difference between Jira Project Roadmaps and Jira Advanced Roadmaps These can be bought as an extra or they are free on having a Cloud Premium or Enterprise subscription. If you do want to see sprint on the project roadmap feature you will have to make sure the following information is set…

Hi @Athas Mark If the issues in the project don't have values for these fields, These quick filters are simply not enabled (visible) for usage. Cheers, Marc

HI @Hugo Winder This type of hierarchy requires an app. This could be the already mention option of Structure, but there are more options like BigPicture or Jira Advanced Roadmap and even more. These options can be searched for on the Atlassian Marketplace, use search terms like portfolio or roadmap Cheers, Marc

HI @Vishal Pachpute This type of hierarchy requires an app. This could be the already mention option of Structure, but there are more options like BigPicture or Jira Advanced Roadmap (this is free on a cloud premium subscription) and even more. These options can be searched for on the Atlassian Marketplace, use search…

Hi @Saagar Khimasia I would recommend you to use components as well. Only users with project admin privileges will be able to add the, thus you are also able restrain the creation of these components as they are important to differentiate your platforms.

Hi @Vanessa Becker Organisation is a JSM specific field. Any information in this field is only applicable to JSM projects. If you want to retain this information into a Jira software project, you would need to create a new custom text field. Other point is the same as @Jack Brickey raises, why do you want to move this…

Hi @jazzlyn From my point of view using an email address as a group or even full name is usable. It might be considered bad practice. Atlassian is not preventing the use of an '@' in a group name. The usage of a group with a '@' just works as a normal group without. We use many app's (add-on's) and these groups are usable.…

Hi @melina_scholl This answer is referring to the create screen as explained by @Gerald Bihr

Hi @Yatish Madhav Consolidating is hard and tedious work. You would first need to know what schemes, screens, workflows and fields are being used where and how. We use an app for this, this app is call Optimizer. This app is able to provide you lost of information about all. earlier mentioned topics. Automated removing or…

@melina_scholl @Gerald Bihr is correct. On the view/edit screen the Linked Issues section is in a fixed location. This is not adjustable. Cheers.

Totally agree with this solution.

Exactly. TMP differ from CMP.

Hi @S Fong You are able to do this in Jira Service Management as well as in Jira Cloud generally A JSM project allows you to set 2 email addresses on per JSM project and link one single request type per JSM project. On email the 1 or 2 set email address(es), an issue will be created. See the link for documentation JSM…

Hi Anton, This clause is brother then you are mentioning, the clause in brackets is; (type = Story OR type in (Task, Sub-task) AND component = XXX AND (labels is EMPTY OR labels not in (XXX, XXX))) We only want to find issues of the type story and the component is XXX or empty and with empty labels or labels not set as XXX…

Another one for you. project = <project-name> AND (type = Story OR type in (Task, Sub-task) AND component = QA AND (labels is EMPTY OR labels not in (Test1, Test 2))) AND status not in (New, Cancelled, Done) AND (labels is EMPTY OR labels != ACC) AND (issueLinkType != OR issueLinkType is EMPTY) ORDER BY Rank ASC

Hi, The automation in Jira is also limited to a number of actions you are able to et into a rule. I believe you are only able to set 36 actions in a sing rule. Cheers, Marc

Totally agree. You are now able to set a specific number of approvers to

Hi @Vanessa Becker I would raise an issue with Atlassian if this is happening on your instance. I tried it on my instance and I'm not able to replicate the issue you are facing at the moment. Kind regards, Marc

Hi @Ziga Zvan I can't guide you how to setup this up based, simply on the requirements you are stating. There are many ways, with or with Apps from the marketplace or even no ways to achieve this. It all depends on you current setup and research will need to be done on how you currently you JSM in conjunction with other…

Hi @Vanessa Becker Search for all the items you want to move to the software project and then execute a bulk move action. Take into account that if you want to retain all information in regards to fields , issue types or statuses, you will have to have the identical workflow, issue type and screen schemes on the Jira…

Hi @Vanessa Becker As @Dirk Ronsmans Atlassian University is the correct place to go. More detail can be found here: https://university.atlassian.com/student/catalog/list?category_ids=21735-certifications Best regards, Marc

Hi @Lisa Kancans Do you also have JSM? It might be that she is a customer in a JSM project with a different email address, but with the same username. Otherwise the most probable explanation is that there is a duplicate record on the database. Then raise a ticket at Atlassian for an investigation. This as I see you have…

I second this I might have found the issue. If you use Epics as swimlanes on a kanban board and all issuestypes, like; Story, Task, etc.., are linked to a parent. All seems fine even using quick filters and/or a specific user (myself). The problem starts when sub-tasks are assigned to other people than the assignee of the…

Hi Pete, On many of our global initiatives we have a team set to execute this, but in cases we need central teams from supporting departments from within our organization to participate to execute work for this initiative. These are more ad-hoc or small pieces of work that they have to execute. So these teams or members of…

Hi @Angélica Luz , I have a similar issues, when you add an attachment via the attachment section and you select "Share with customer" it's not set as a comment and not shown on the portal. The following does work when adding an attachment within a comment. "When we select "Add to issue only" the attachment will be visible…