Marc -Devoteam- Community Champion

Hi @Garden16_ You could also use Jira automation for this on the project. Create a rule that acts on the transition and then send out an email to the required email address, a Jira group or the relevant users.

@Paul Wilkinson To me it seems these are SLA's, these are set on the project. I would look into the SLA's on the project

Hi @jriccardo I presume these tools use the API to make the call to the database. Then custom fields are identified by their ID, e.g. customfield_10101 You cloud trigger the Jira Cloud API to the field endpoint (/rest/api/3/field). This will provide you with all fields and their ID's

So this is your issue. You need to disable this automation rule, or change the rule setup

Hi @Roland Uittenbogaard * The role -> atlassian-addons-project-access is a default role in the system This role is for all marketplace apps you install on your instance. I you remove this role an app is not able to delete issues as well. * The role Service Project Customer - Portal Access refers to you portal customers.…

Hi @Corie Snyder This is you can't have Custom Field multiple contexts in a project only 1 can apply. So this is why you are not able to use the setup you described above

Hi @Martin Hoch If you are a Jira admin , you are able to see who uninstalled an app. This can be seen in the manage apps section and the audit log for the apps. there is no information available on cancelling a subscription, I don't even think there is information in Atlassian Administration. I would contact Atlassian…

Hi @lisa.jackson Is there an automation rule on the project or system or a post function on the workflow that is setting the value?

Hi @Anjana V K First I would use the same fields in both projects. Then with automation you are able to set the field information based upon the information in the trigger issue. To accomplish this I would add the dropdown fields to project 1 and update the issues with the values from the text fields. This also mitigates a…

Hi @Emiliano Visioli Even if the field is not on a screen, the field configuration is higher in rank than the screen. So the Field Configuration, is the first point to look into in such cases

Hi @Mark T Is the user who or you has added the users via the API, a site admin or a trusted user? If not, that user or you doesn’t have permission to invite new users to the site. You need to reach out to the site administrators for them to invite the user or add you as a site admin, so you will be able to access the User…

Hi, I would reach out to Zephyr with this case. But what app from Zephyr are you using Squad or Scale?

Hi @Daniel de Vries Then I would suggest to contact Atlassian Support with the issue occurring as it's seems localised in you instance. I assume it's something in your setup that's not working.

Or see a reporting app on the Marketplace, like; - https://marketplace.atlassian.com/apps/1220925/custom-charts-for-jira-reports-and-jira-dashboard-filter?hosting=datacenter&tab=overview 

Hi @Emiliano Visioli You have to check the field configuration that is in the field configuration scheme, that is related to you project. In the field configuration you can see that the field is marked as required. If your new project doesn't require this, make a new Field Configuration Scheme, make a copy of the Field…

Hi @bmarston Certainly not with the default CSAT option. You otherwise might want to look into marketplace apps. See options here 

I second to read this as this is a recommended step to take to make sure all statuses in the CSV are correctly mapping to the statuses in Jira

Hi Georgina, Set the JQL as follows: status was not in (QA) or if the status is not one word status was not in ("In QA")

Hi @Daniel de Vries Do you have a Confluence space linked to the project, see image If so does the team have Confluence licenses and the correct access to the space?

@3rdjkadjk No there doesn't seem to be any similar app for this in relation to server and/or data center.

Hi @3rdjkadjk Not to my knowledge unfortunately.

Hi @3rdjkadjk Within Atlassian Administration, you nee to go to the Directory option in the top menu bar. Select "Invite Users" On the Invite page that opens, add an email address of a user to invite, or multiple. Select the application, if there are more than Confluence, and select the required product role (default is…

Hi @3rdjkadjk With the iframe macro in Confluence (default) you are able to show information from other web sources. or use an app, I like the following: https://marketplace.atlassian.com/apps/1224380/microsoft-power-bi-for-confluence?hosting=cloud&tab=overview Currently there are no apps that are able to extract…

Hi @3rdjkadjk What is you use case? Do you want to show PowerBI dashboard information in Confluence? For there there are apps on the marketplace or you can look into iframe a dashboard into a Confluence page. Or are you looking to get information from Confluence into PowerBI?

Hi @tony wong Have you checked that your Issue Security Scheme is set on the relevant project or projects? That's the issue I encountered. Associating the scheme with the project gave me the options as described by @Velizar Borisov 

On inviting user from Atlassian Administration, you are able to customise the invitation email to provide user with information From inviting within Confluence this is not possible.

Hi @Ravi Bhargav That depends on what you want to see and if the field is used in the issues you want to show on the dashboard. 1) Filter results gadget can show you the due date. 2) By default there is no gadget for showing time elapsed per issue on a dashboard, only the average time in a status. There is a gadget for…

Hi all Within Atlassian Administration you are able to change Release tracks on your instance. Release tracks determine when you and your users get changes and new features for Jira Software, Jira Service Management, and Confluence. * Continuous Products receive changes and features as soon as they become available.…

HI, An app is always installed application wide. It might be that an app has settings to limit the usage of an app on a project or the app offers limitations based upon groups. Most apps don't offer these functions and are thus usable by every user in the system.

Hi @Sue Wilson This is indeed a default setting that is not changeable. On using Advanced Search this will start out with this default to show the latest issues created on the instance.