Marc -Devoteam- Community Champion

Hi @Javier Eduardo Marín Fernández Rethinking, so you could have within a webhook that the customer already exist, because they made an issue before. If we would use an If - Else

Hi @Elango Thiruvengadam On the screenshot it show you are actioning a migration. What is you exact goal, you would like to achieve?

Hi @Nic Brough -Adaptavist- @Isaac Van Baren FYI I check ad it does work. None is on a single, multi or cascading the default option that is on the field if not mandatory or a default set. (I know you are aware of this). If you JQL on "Group Assignment[Select List (cascading)]" in cascadeOption("Bank Payment Network") You…

Hi @Javier Eduardo Marín Fernández , Yes, but I think I might have found a solution. On you automation, * First create the new customer. * Then Branch the rule * Use action "Create service request" And use option Customer crated by this rul Or In you original rule set the last edit action to:

Hi @Małgorzata Adamska-Piotrowska If you would use: {{[date1].diff([date2]).prettyPrint}} So don't use an specified unit option, but the prettyPrint option

Hi @RG You need to create an automation rule on your project. Automation should trigger on issue created and then use the action sent teams message. On the channel in team where you want to show the notification, you should create a incoming webhook connector. The url of the webhook should be used in the Jira automation…

Hi @Soraia Luís Put this part of the JQL in extra brackets (see the bold brackets) (Sprint is EMPTY OR Sprint not in openSprints()) Full JQL: project in (XPTO) AND issuetype in (Bug, Listagens, RAD, Tarefas) AND status in ("Customer Acceptance", Feedback, "In Progress", OPEN) AND (Sprint is EMPTY OR Sprint not in…

Hi @Josef M_ This should be feasible by adding "and type = story" Project = XY AND Issuetype = epic AND Status = closed AND issueFunction in linkedissueOf("status not in (closed, resolved) and type =story", "has epic") Let me know if this fulfils your requirement

Hi @Saurabh Chaudhary Another option is use an app from the Atlassian marketplace. We use this to export dat from Jira and Tempo to be used within PowerBI dashboards. App we are using: Power BI Connector for Jira 

Hi @Finworks_StefanCvetkovic Why don't you use the story issue type, or task and create sub-tasks. Then all info is on the board and you won't need an additional issue type?

Hi @Ajay Menon Can you show a screen shot of the spreadsheet macro you have. Which app provides this option in your Confluence instance?

Hi @Jack Tucker I might have found the issue in the JQL. The cascade option none has to be specified with quotes as well and to keep the OR clause in the project First Responder Inbox, also include this clause in () Can you try the JQL? project = "First Responder Inbox" AND ("Group Assignment[Select List (cascading)]" in…

Hi @Ellen The 2-step approach is the way to go. Just import all your spaces. Then you have 2 options: * Create new spaces and move the required content to this new space * Keep a space and move the content into that space. E.g. keep space 1 and move the content from 2 and 3 into space 1 The choice how to combine spaces, is…

Hi @Soraia Luís If you would use the following JQL. Project in (XPTO) and (Sprint is EMPTY OR Sprint not in openSprints()) Added extra () on the OR option clauses.

Hi @Alby Siby No you can't. I suggest to have a specific user created for these actions. Have only admins no the user credentials, have an admin create the token that can be used. Make a procedure that if someone leaves the company (who has been given the token), that you create a new token.

Hi @Matthew Ross I experience the same issue with Jira DC. I found an open issue at Atlassian on this topic: https://jira.atlassian.com/browse/JRASERVER-68896 So yes, I would say it's a bug

Hi @Sheri Widler Both option you are mentioning * Moving * Creating and added to Epic I would create separate rules for as you trigger is different For moving, use trigger Issue Moved, and have JQL on Epic Link if the issue moved and has been set a different Epic Link or stop actions if Epic Link is empty For created and…

Hi @Fuji Definitely use a private email account. I use my private account, related to Atlassian Certification

Hi @Bea Tea These are not vanilla functions of Confluence. What app are you using in Confluence?

HI @Jan Bushoff I have read multiple post on this topic. I also found this raised an closed bug https://jira.atlassian.com/browse/CONFCLOUD-72187 This has been closed with the option that's not working and there is no workaround. I would raise the topic again with Atlassian Support and report that a function in the system…

Hi @Wes Farnsworth Archived info is not included on search. If I check my instance, this would only be visible if a user selects the option under more filters

Hi @Yancey Larochelle-Williams You can add default labels to your templates, so when you create a page from a template, the default labels are set. If you edit/create you template, do the following: * Select > Add labels * Enter labels into the box, separated by the Space key. * Select Add. * Select Close.

Hi @Ajay Menon Welcome to the community. You will need an app for this feature, this is not a Confluence vanilla option. I would recommend to take a look at the following app Table Filter & Charts For Confluence 

Hi @Sheri Widler I think you should be able to create a duplicate rule of the one you already have (as mentioned, in your request). Just changing the trigger of the rule to might just do the trick. Do you also have a Lookup Issue action in your rule? If you do as I see in the article you mentioned and further linked…

Hi @Finworks_StefanCvetkovic , I do have some questions. What is the parent of these issues, an Epic another type of issue? If the parent is an epic, these are not visible within the Sprint work board, you can show them as a swmilin on the work board Did you link them via issue link? Is the issue in the same project? Is…

Hi @Bhuushan Jaju Welcome to the community. Might it be related to sprint id numbers. Could you inspect the gadget and check? I see on gadgets I use, based on Custom Field select values, it sets them alphabetically.

Hi @DJ I have came across this before somewhere. I think it was something not correct in the database. You will need to raise this at Atlassian Support, to get this figured out. Or, you could check you Kanban boards and remove the sub-filter fixVersion in unreleasedVersions() OR fixVersion is EMPTY

Hi @Myleen Van Es The user off course is also able to go to the portal an view the related issue(s), with all details. Related to you question, I think If you edit the notification that goes out to the user based on a new comment. The following smart value setting should probably to the trick. {{#issue.comments}}…

Hi @Javier Eduardo Marín Fernández and @Jack Brickey I think the webhook call triggers the create user action. As I see this is a new request in a JSM project the created user should be a "Customer" in JSM terminology Am I correct on my assumption @Javier Eduardo Marín Fernández ? I think due to the settings in Atlassian…

Hi @Kristin Zimmer AS @Christof Hurst explains above permission schemes control what users can do. If you don't have the delete option this means that you're the project role assigned to you in the permission screen does not have the delete right. I would ask you Jira administrator if you are able to be granted the…