Marc -Devoteam- Community Champion

Hi @Chandrashekhar Kavi Check the reply from @Bill Sheboy This is due to the project types Jira offers. If you use team and company managed projects in your instance, this will keep visble. This is a bug. If you want to have consistency, make sure the project you want to include in the filter are all team managed or…

Hi @Giorgi Nozadze Welcome to the community. You can achieve this via an automation rule. Create a new rule on the project. * Trigger is Issue Created * Issue Field Condition - select your custom field and select the value * Edit Issue action - select severity field and value Sev2

Hi @Namrata Kumari The steps are as followed, but you need to be Org Admin * Go to admin.atlassian.com. Select your organisation if you have more than one. * Select Settings > Atlassian Intelligence. You’ll see a table with any products that already have Atlassian Intelligence activated. * Select Select products. You’ll…

HI @AT You could create a copy of the rule use the manual trigger, to start the rule. Provide the correct fitting JQL clause in the manual trigger, to action on issues the are already done

Hi @Moritz Conjé In the projects you are using the current hierarchy the parent field will be cleared where it had values referencing Epic and child, as I expect you want to add the level Phase in your hierarchy between Initiative and Epic.

HI @Mary Lawler Ootb there is no such option in Confluence. The Atlassian Marketplace might have a app or apps the might suite the solution you are seeking.

Hi @Roli T @Aron Gombas _Midori_ has explained this extensive and how Confluence uses permissions There is n option to nest spaces. A Space is a container on its own within Confluence

Hi @[deleted] Welcome to the community. I can't spot a fault in your setup. I would raise this issue you have at Atlassian Support, to provide you with help on your instance.

Hi @keewan lew Looking at this, you db should be accessible from the Confluence cloud instance. So this would mean that your company has to make the database running on the private is made accessible from the internet securely so that it's able to be set as a source for pocket query

I just edited my reply, as I read your request wrong.

Hi @Chandrashekhar Kavi I have made a filter just like yours, I just left out the order clause as the sort by and direction can be set in the gadget. Mine shows only one single status, but this is because all projects use the same WF. You have created different types of projects team managed and company managed. Team…

Hi @Natalia Mojica No as there is an option on the add comment action you can enable Option: Prevent duplicates by only adding this comment once to a particular issue.

Hi @Maurice Meyer In form you can create sections. In a section you can have field options, based on a field input in an earlier field you are able to view the fields in the section. This is configurable in the section option on the form

Hi @Chris K_ Welcome to the community. What does your current automation look like, this might help the community on investigating? There is also an option to add all members of an organisation a participants to each created ticket, see Atlassian KB but I don't know if this solves the issue. I see there is alos an open…

Hi @Thibault Durepert This can be done within automation, with out Json code When cloning, on the field reporter instead of the SET option there is also a COPY option. Use the copy option to copy the assignee from the trigger issue in the reporter field. example:

Hi @Fanny Vachet As I understand on your JSM project a default group is part of the role Customers. SO this group is in Atlassian Administration, probably Atlassian Administration is setup with you user directory. So nay new user will also be available in Atlassian Administration, within this configuration probably a new…

Hi @Büşra Öztürk Big Picture in cloud does not integrate with JQL. This is mentioned on their documentation, see: https://appfire.atlassian.net/wiki/spaces/DLP/pages/297767103/Enhanced+JQL 

HI @Susann Ivarsson I think the previous community post from Bill Sheboy might guide you to implement this Post The post is based on cloud, but it should apply to server/dc as well. Do keep in mind that this will only work for licensed users, as you use JSM Customers are not licensed so this wil not work form them.

Hi @Büşra Öztürk , By quickly scanning the Big Picture documentation, I see they don't support JQL search options. But I do see that there are filter options in Big Picture. You might want to raise a question at their support on how this might be possible, as I can't test this, as I don't have Big PIcture.

Hi @Carlo Pearson Welcome to the community. I think this is based on the locale set in the user profile, or if not set the Jira default language is used. See here in the API documentation

Hi @Büşra Öztürk How is planned work currently visualised for users, is it based on a workflow status or field values, sprints, a marketplace app? What is the exact you want to visualise, user could have multiple issues in progress, but that still wouldn't mean that they are working on them today. 

Hi @Edie Hovermale I think you are seeking the id of the service desks, these can be found via the REST API. But only via the Cloud Service Desk API. API call, token required, https://your-domain.atlassian.net/rest/servicedeskapi/servicedesk See JSM API…

Hi @AmyG Welcome to the community. This should be you starting point for the Jira side. There are sample calls included here that will help you create tickets. Similar documentation for Salesforce is here. But getting a full blown integration off the ground has a lot of added caveats to it like queue management, conflict…

HI @Mayur Gaikwad/Tech PMO You can use the Jira API call: https://your-domain.atlassian.net/rest/api/3/field This will show al fields and there information, you will need to be granted the jira admin permissions

Hi @Maurice Meyer In you Cloud instance go to the Jira service management project you would like to use forms on. If you are Jira admin or project admin you are able to enter the project settings, there will be an option called forms. This is the option you would need to select.

HI @Maurice Meyer Are you requesting this for a Jira Service Management project, a Jira Software project or a Jira Work Management project? For a JSM project you can use the form options ootb, but if you want to use this in JSW/JWM you will need an app like: dynamic-forms-for-jira 

Hi @Mekhael Sawaya Or create a JQL filter issuetype = test Use that filter on a dashboard, lets use a pie chart and only list the field project.

HI @Patrick Till in your JQL I see that you look at statusCategoryChangedDate, this looks at the category the status Waiting for PO is in. So category "to do", "in progress" or "done", I think this my cause the issue if a comment has been added before when the issue also was in the same status category. JQL I would try:…

Hi @Karina Steffano To my knowledge no. I might be possible by making API call via the tempo api and combine the information, but the simplicity is out of the door. I would suggest to reach out to Tempo its self and see if they might have a solution for this or the might want to look into it. Tempo support can be reached…

Hi @Jelena Pavić See my first reply on this topic how you can do a work around for this.