Marc -Devoteam- Community Champion

HI @Bektas Ozan Topkaya So as I can see on the reply from you on the option from @Radek Dostál It is an indexing issue, in relation with JMWE and post-function order. How does the setup look like in JMWE and the related workflow post-function, are you able to share screenshots?

Hi @vthomas9 No there is no program option in Jira Cloud. This function was introduced in Jira version 3.x and was originally there to show issue types in the hierarchy higher than Epic. Advanced roadmaps evolved an this feature isn't a necessity anymore as you are able to view these levels now in a Plan. In on-premise,…

Hi @BenWade No this can't be done. There is an opren request for this, see JRACLOUD-7990 Or you will have to look at marketplace apps, like; * jira-misc-workflow-extensions * jira-workflow-toolbox For me, I always use a separate project, for levels above Epic, in a hierarchy. This will allow to use a different Issue Type…

Hi @백재현/DevOps Can you show the setup of your workflow related to the issue type, that is used in the request type where approval is needed. Is the user set as the approver know as a customer on the project and is this user set as the approver on the issue. Is the issue in the status of the workflow the approval is…

Hi @Bektas Ozan Topkaya I think it might be related to the clause based on the Smart Checklist part. This is an app related JQL option. I see it uses special characters (10). From documentation of the app: Special characters + - & | ! ( ) { } [ ] ^ ~ * ? \ : Special characters aren't stored in the index, which means you…

Hi @Zaldy Parian The count depends on the open issues you have, even if the issue has reached a "Done" state in your workflow issues can still be shown as open. This happens when no resolution is set on issues. Check your workflow, if you use a resolution screen, or a post function that sets the resolution. Simply check…

Hi @Madushan Sarathbabu Welcome to the community. Boards don't have restrictions. Only projects have restrictions, based on the permission scheme and users assigned to permissions or roles. Issues can have security levels, to prevent roles, groups or users to see issues within a project. You could create an issue security…

Hi @Nandish Welcome to the community. You need to contact Atlassian Support. This is only a user community. A Jira or Site Administrator can open a support case with Atlassian Support at https://support.atlassian.com/contact/#/

Hi @Harsh Are these the same set of users, or random? If its random then its almost impossible. If its always the same users, you might want to look at creating a lookup table and then take actions, but, this will also be difficult if the list is set in a random order. Based on what action would user be removed and which…

Hi @Harsh I think on server its not accountId. Cloud you try { "update": { "customfield_14296": [{ "remove": "id":"user_id" }] } }

Hi @Tilman Ulshoefer This should be possible. I found an old KB article from JSU (before Appfire bought them). Please see the article here. I think should solve your issue,

Hi @Vera Valshonok Unfortunately not. No Jira default gadgets don't have such an option. All default gadgets

Hi @Sean Libera How is your DoD defined in the issue, as this is a requirement that's important to help you further. Is this a Field, a Check List (what app is used for the checklist as its not an ootb function), etc.. As @Ezgi Bayındır gave you the basic JQL based on Project and Status.

Hi @Velickaite Vika It seems you are on Cloud on a free plan, if you use JSM then your license limit is 3. But to be sure can you share more detailed information on your instance and project

Hi @Mirmelshtein_ Roi As suggested above, best practice is to create a separate workflow for the issue type sub-task. If you require to have a certain status not available, by all issue types using the same workflow, you would require to purchase an app from the marketplace. App examples: * JMWE * JSU * JWT * Scriptrunner…

See here https://wiki.vertuna.com/display/FORMS/ConfiForms+CLOUD 

Hi @Bobette Probably Alex Medved from ConfiForms app can help you answer this question. It seems like your are using the ConfiForms app. You can also raise an issue at their support.

Hi @Robert Nichols Welcome to the community. I assume you linked you Confluence KB space to the JSM project. What is the permission setting? * Anyone (So everyone is able to search even with no customer account (this requires a paid Confluence subscription) * All-logged-in users any user logged on to the portal or service…

Hi @yirang Im There is no such option in JQL, to compare fields.

Hi @Vera Valshonok Jira PIE chart gadget is not able to fulfil this need. Thie Pie chart only has one dimension. You could try the 2 dimensional filter gadget. But to be sure you would need an app like Custom Charts. But still a Pie chart is basing it's information on a single dimension. If you want a Pie chart with…

Hi @alison.perez I assume this relates to a JSM project. If you als have Jira Software or Work Managment, you can grant users with a license on any of the product a collaborator role. These users can be granted access to a JSM project, grant them the required permissions. See also documentation here.

Hi @Michaël Monserrat This is not an option, as you move an issue to another project, the old key doesn't exist anymore. That reference is translated to the new issue key by default.

Hi @Armand.Zhao You can get issue comments via the API. https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-comments/#api-rest-api-3-issue-issueidorkey-comment-get Jira is not albe to to this ootb, this requires a BI solution like PowerBi or Tableau. There are apps on the marketplace from Atlassian,…

To be an old school guy, who watched al lot of Chuck Norris. He could solve everything. And loved all the Chuck Norris memes. I even remember that there was a special website for it. So; ,

Hi @JM Change the plan settings and set Done items view to 0 or empty, but this will mean for all issue types. Or change the source of your plan, bas this upon a filter where you exclude Done Epics. Show the status column in the plan, this can be done via the "fields" drop-down in the plan.

Hi @Claudia González The steps are: * Select > Apps. * Click Find new apps. Once you're there, you use the search and filters to find apps. To try or subscribe to an app, click Free trial next to the app. If you don't terminate the trial within the trial period, a subscription for the app kicks in. Trials last for a month…

Hi @Mehran Ahmadi I expect you are trying to create issues via the API. Issue Type is a system field, so it doesn't use the customfield_<number> convention in the API. Issue Type needs to be specified by the ID of the issue type. Example: "issuetype": { "id": "10000" }, see API documentation here to create an issue.

Hi @[deleted] As @Dan Breyen describes, you need to have the move permission on the project the issue is on and browse, create and move on the project the issue needs to move to.

Hi @Claudia González In cloud application you select are installed, you will have to wait to get the conformation the app is installed on your instance.

Hi @Anneli S With the Confluence changes implemented with change 983, the version comment in no longer contained in the sent e-mails. https://developer.atlassian.com/cloud/confluence/changelog/#CHANGE-983 So, if you want it back on the roadmap, you should raise a feature request.