Marc -Devoteam- Community Champion

Hi @Hauke Bruno Wollentin I don't see or no of ways to translate this, as the content is custom set. You could raise a feature request on this, at https://jira.atlassian.com/.

Hi @Sebastián Buzzurro The Linked Issue field is a system field and not able to be changed as its an integral part of the application. You could create a new link type in the system, to get better insight on the type of link that you want to set. See the following in this article

Hi @Rudy Hemkes Yes. You would have to to create a new asset object custom field, see documentation here Add the field to the screen used in you JSM project and you are able to use the field on the portal in a request.

Hi @Walarath Maytarawatjalern Welcome to the community. After installing the GitLab.com for Jira app you do need to make some configuration actions in GitLab as well. Prerequisites: * You must have at least the Maintainer role for the GitLab group. * You must have site administrator access to the Jira instance. You can…

Hi @Hauke Bruno Wollentin Changing the locale and language of your laptop should change the portal.

Hi @Abiodun Famoye Welcome to the community. @Joseph Chung Yin answer is providing the detail in the sprint you query. You can also use the JQL keywords: * openSprints() * futureSprints() * closedSprints() e.g. * sprint in openSprints() * sprint in openSprints() and project = <your project>

Hi @Mirela Todorova Created looks at all issues created in the project. Resolved looks at issues that have a resolution set. This depended on the workflow and or a screen related to a status. By default ootb the already available workflow have a screen set on the transition to Done where you can provide the resolution, you…

Hi @Natalia Mojica I tried all other ways, but the outcome I have is still the same. All is correct. There is something with this issue, you JQL is fine. You could raise a request at Atlassian, to see if there is information in the backend DB on this (as they can see this), or in logging accessed by Atlassian Support

Hi @Guillaume LEPRETRE Welcome to the community? I think its best to ask this question in the developer community; https://community.developer.atlassian.com/ This community is special focussed on any development within the Atlassian realm.

Hi @Salva Welcome to the community. Adding to @Dan Breyen information, also browser plugins can cause issues, are you using any? Please disable or remove them an check again?

Hi @KB In what kind of automation are you using this? This smart value is only applicable within automation in relation to Confluence page created via an automation rule.

Hi @Lucas de Souza Yes you can set workflow status and/or transition properties, but you request is contradicting then. As you want to disable a transition by any user, but want automation to set it to closed after a certain period. Automation is also operated by a user, you or the default automation user. The options you…

Hi @Vera Valshonok This can't be done, unless you set the global setting to Spanish. Translations can achieve in some options, but not in all. But Jira is langue responsive, so if the users using the portal have their locale settings on their laptops on Spanish the portal should show in Spanish

Hi @Natalie Skuratovich Welcome to the community. To achieve this, create a new JSMP project and change the customer permissions, so that only customers added to the project are able to raise requests. As an example, if you have a group for all your internal users, add this group and grant this group the Service Desk…

Hi @Osama Al-Areky Yes you can. See the following documentation: set-up-an-open-portal For more background, you can also look at: setting-up-login-free-portal-access (this applies to DC setup, but is equal on Cloud)

HI @Zaldy Parian Welcome to the community. This can be done as described by @Asha Goyal you do require of course project admin access on the other JSM project

Hi @Jakub Szymański I think I had old information. You could check the following article: Submitting-or-reopening-a-Form-using-Automation-and-API 

Hi @Carla Ann Rowland This also works, but with one adjustment to your JQL, open bracket misplaced ( before Story. issuetype = Story AND (sprint in openSprints () AND status = "Needs More Info") AND NOT status changed after -1w But in my instance, changed the status off course, I get the same amount of issues.

Hi @Gabriel Mercer There is an open feature request for this: JSDCLOUD-194 There is also an article on the community on how to achieve this via automation, see the article here Or you can look at this article from SaaSJet, where also a Time reset option is linked, with some adjustments by this app vendor, but in my opinion…

Hi @Natalia Mojica I tested this as well and I can't see a fault in your filter. Has the issue been "moved" from another project, that could be a reason, as the old key will be still in the system? Users with the old link to the issue will be redirect to the moved issue.

Hi @Sam Evans Is the current type Custom Field a text field and the new field will also be a text field? Then you can also see the field configuration and change the renderer of the field. See here for changing the renderer Or does the new field uses another type of field type?

So it seems this is general issue. I think it's an Atlassian related problem. I would encourage you to all raise an issue on Atlassian Support.

The same behaviour is presented in Incognito modus. I will try to use a different laptop, tonight. But on my mobile, I'm also not able to give or see the kudos. (phone is not on wifi)

Hi @John Funk That works on using a JQL condition.

Hi @Hoang Thi Kieu Hoa Welcome to the community. I don't think this is an option within server/DC. In Cloud you are redirect to the Confluence KB space and able to select any template

Hi @Rachel Thank you. Are the options set there still valid in relation to email signatures? You could try to remove them and re-add them. Otherwise I would raise an issue at Atlassian Support, they can check logging on your instance, as it seems there is something wrong related to your instance.

Hi @Eleni Wagner-Oikonomi Here is the direct link: Atlassian Support

Hi @Rachel Can you enlighten me on this button. I check my default instance and can't seem to locate this. Is this function from a marketplace app?

Hi @Raghad AlRoumi No this is not possible based on categories where requests are based in a JSM project. Currently you can only create a rule and specify the Request Types via the JQL function "Customer Request Type" and list all the Request Types in the category.

Hi @Paula Smith Welcome to the community All reports created in a JSM project relate to the project only, so issue moved to another project are not taken into account.