Marc -Devoteam- Community Champion

Hi @zihan liu Yes, you are project admin only No the app has it's own permission structure, to have others edit custom fields based on permissions granted to custom flieds. The Jira admin is the only person who is able to set and grant these permissions, to other users So you don't need to be Jira admin. In you case the…

Hi @Arun Unnikrishnan You have asked a same related question yesterday. Send-a-mail-when-a-new-project-with-a-specific-project-category This is not an option. Action to create a project is logged, but not who is executing the action as I described in your other post you can sent an email to people to be informed.

Hi @Jeferson Carlos dos Santos So you have hidden the Request Types on the portal, but your screenshot show that you are creating issues from the backend in the JSM project, why? The behaviour you see is as expected as JSM agents still see the Request Types that have been hidden The reason that you are able to hide Request…

Hi @Amzad Khan Here is the documentation. Part 3 is the most important for you as you already have an issue type, that you want to place above Epic

Hi jira-software-release-notes 

Hi @Paul I suggest you to raise this as a bug at Atlassian Support. They might see what is not resolving correctly, to have the link show. They have access to all logging related to your instance.

Hi @Louise Coleman Reports based on dates would be off. JQL has many date functions. Example If you would need a KPI off all issues created and solved from last week. JQL would look like: created >= startOfWeek (-7d) and resolved >= startOfWeek(-7) If you start of week is different, you results will be off, because you…

Hi @zihan liu Then you are not a Jira admin and not able to chnage the settings. Reach out to one of your Jira admins to help you granting the right permissions to you.

Then look at the code of your app. Could be that functionality you coded is replaced or set to deprecated. You need to maintain you app in relation to changes done by Atlassian, vendor on the marketplace also have to take this into account I think you should review the release notes from the version you have upgraded to…

Hi @Louise Coleman Welcome to the community. Yes that is true, its a system wide setting. If it could it would break JQL functionality and if you would use data for. reporting would be inconsistent. As any of the JQL data clauses could be different for sub-sets of users.

Hi @Vishal Petkar It might be that your index is recreating itself, as you mentioned you just upgraded. Otherwise check the logs when accessing an issue related to a field from that app. Contact the vendor on this issue that you experience if you must.

Hi, Parent is replacing Epic Link in Jira. So this is related to parent/child between Epic and Story level. Parent/Child level on Initiative and Epic is only possible in relation with Jira Advanced Roadmap (Plans), this requires a cloud premium subscription. If you don't have this you can't use it in the way you want as…

Hi @Gwenaël Durand @Kevin Smith @Jaanika Talvistu You can create detail fields under the organizations, these are the same as in the API mentioned organization proerties, as the have been given an ID on creation. https://support.atlassian.com/jira-service-management-cloud/docs/manage-organization-detail-fields/ You can NOT…

Hi @Amzad Khan I think I have read this wrong. If you want to change the parent of Epic, you should JQL the Epics and bulk update the parent link. Have you been granted the global permission "Make bulk changes" Otherwise check with your Jira admin.

Hi @Amzad Khan Welcome to the community. Do you access, right permissions to the projects where the initiatives reside? Browse, Create, Edit, etc...

Hi @zihan liu I think that you are running an on-premise installation. Then the doc's of the app differ. You can find the documentation here

Hi @Loi Le Quang This article will guide you through all the steps needed. set-up-a-knowledge-base-with-confluence-server/data center 

Hi @Fatoumata Siga Coulibaly Yes, but this requires a redefinition of you setup. You will need to disable the default customer notification on the project and create an automation rule that will send out an email based on the issue being resolved. By using conditions on the automation rule you can determine what email will…

Hi @Pär Jansson Yes you can. Create a custom field context for each project in your custom field. See the KB article here

Hi @David Zeidler Welcome to the community. How is this time added? Is this set in the workflow or is there a marketplace app installed that handles time tracking, then it might be in the configuration of this app.

Hi @Anastasiia Gubina Welcome to the community. Edit you queues and look at the filter that is used in the queue. All queues are based on a filter (basic or by JQL). So there is no default queue in a system, it depends on the filter setting that are used in the queue. See this KB article and its related articles on the…

Hi @EPG JIRA Admin Welcome to the community. This is probably due to Atlassian making the switch in you instance from using Epic Link to Parent field. It might that the app is not able to handle this is a correct way, are you running the lates version? If you are, I suggest to raise an issue at the vendor in relation to…

Hi @zihan liu This is part of a marketplace app. I have looked at the documentation and within the app permissions need to be granted to user who can use the app and which fields. See documentation here So if you are Jira admin, you should access the app settings and configure the permissions if not ask this to the…

Hi @Vishwajit Shinde You can't in Jira or scriptrunner, so there's no API for Script Runner to call to in order to change it. You can only create a new field and then based on the text input and created related options in the new single select field make bulk changes on the related issues.

Hi @Arun Unnikrishnan This is not a very useful rule, as the project category is not set on creation of a project. This is can only be done after the creation. In our setups we use the rule in a way that any of the Jira admins gets notified when a project is created. So we are aware and can ask question why and check the…

Hi @sharokkimiaei You need to choose the option "Stop Trail" first before you are able to uninstall an re-install the app

HI @luo-yuanfu Welcome to the community. Look at the created date of the issue, this would provide the information on which issues was created initially. Or if the issue is Cloned, you can still see in on the created date, but there will be a link between the issues by default, using the link type "Clones"

HI @ait Schweiz AG Informatik What do you want to change and how do the currents settings look like?

Hi @Bill Ling Welcome to the community. Crow is an Atlassian product to maintain a user directory that can be used for multiple Atlassian products for using a single account in all the products. It seems you are using this product, but that it's not functioning. Reach out to your IT department as this is an on-premise…

Hi @Bhawna Bathla Welcome to the community. No this can't be done, as labels only become available in the system if they are set on a page. Labels are open for all to you so anyone is able to addd a label to a page.