Marc -Devoteam- Community Champion

HI @Jira Admin Ok. But within the API you can address the Organization field only via it's ID and the option needs to be defined as with its ID as well. Example: "customfield_10500": [ { "ID": 4 } ],

Hi @Thierry Bouvet Where have you created the Team? Is this an Advanced Roadmap (Plans) team, or a team created from the Teams menu in the main toolbar? If this is the later, this won't work. When is the demand type set on the ticket, on creation? Then create an automation rule. * Trigger: Issue Created * IF/ELSE condition…

Hi @Clemens Rätze You might need to address the { as "\{\", this ass it is a special char.

Hi @Asha Goyal But if you say that there are plugins (apps) for this it would be more useful to give examples of plugin the requestor could look at. Instead of globally saying there are plugins, not that i'm aware of that can mimic what an analytics application does. P.S. I apologise for my previous comment.

Hi @Jira Admin Is the field Organisation on the create screen related to the issue type within the project

Hi @Evert Morren Atlas Admin Then I suggest you to only enable to the project that requires external user access the public signup option. All other JSM project should be closed and all internal users should be added as customers or the group containing them all could be added to the Service Customer role.

Hi @Lukasz Grobelny Not to my recollection. Most of the tracking option you are giving relate to analytics, that can be monitored via Google Analytics

??? Is this AI, as the answer makes no sense, at all.

Hi @Evert Morren Atlas Admin Questions? How are your current project setup, are all open for public signup or not? Do you want external users to be able to singup themselves?

Hi @Stefan Stadler Not on a board in JSM, the board there isn't a Kanban or Scrum board as in JSW.

Hi @Santhosh Raj This is currently not an option. I have not found a feature request for this is as well. I can also understand why its setup like this (my opinion). As a portal can get many requests daily and handle a lot of requests, the board can clutter easily and the oversight on the board is messy. You can still use…

Hi @KC Wong No, its not. Its clearly mentioned in the documentation. https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/ I don't blame you for not reading the documentation and finding out the hard way, as I did as well. But yes I blamed myself then as well for not reading the docs

Hi @Jesper Yes. As the user is logged in, the user is not anonymous anymore. Customers are registered in your cloud instance, so when logged in they are not considered as anonymous users.

Hi @KC Wong Permissions can only be changed on paid plans, not on a free plan. Switch to a paid plan to update the permissions.

Hi @Christopher Kemp You might want to reach out to Tempo the vendor/devloper. To see if the request you have is optional in structure.

Hi @Eric Newman In case you miss fields open the plans settings and find the custom field option to add fields that you require. Not all types of custom field can be added to a plan. Then use the reply from @John Funk to make the fields visible.

Hi @Jenny Lynne This can be done but only if your projects a created as company managed projects. If your projects are team managed projects this option is not available, as team managed projects don't share options See documentation here about the differences

Hi @Moon Quite simple than there is no app for this integration. Or at least, if anyone built an app its not made available on the Atlassian Marketplace. As I reed the information on the lin k Forty has made it's onw integration, that integration is only for self hosted Jira environments. I would reach out the Forty and…

Hi @Maximilian Floß You can have this type of condition in the payload. Add a validation in the rule before executing the copy of the filed value. First check is the custom field has a value, if it doesn't the rule will stop with a no action performed message in the rule audit log.

Hi @Mathias Mohrs As @Rebekka Heilmann _viadee_ is rights you do need to use Company managed projects for this setup, not team managed projects as they are stand alone container projects. See documentation here

Hi @Christopher Kemp Issue key is the main unique identifier in Jira. and issues are found, the summary is just a detail on an issue

Hi @Contracting PLUS The fields empty on selecting, you need to start typing, before users are show.

Hi @Will Baltazar No there isn't. Confluence only has a global audit log accessible by Confluence admins, Site Admins and Org Admins

Hi @KC Wong On a free plan your are not eligible to change space permissions, only a paid plan offers permission adjustments. See documentation as well: manage-permissions-in-the-free-edition-of-confluence-cloud 

Hi @Валерий You tried to logon with the wrong details to many times. Your Confluence admin needs to probably reset your login count in Confluence user management. Or there is a DB issue. Dependent on your version try one of the following: *…

Hi @Abhishek Shukla Yes all users would a least need browse access to the project to be able to see the issues.

What is the output of the audit log on running the rule? This should give you a clue?

Hi @Oliver Eckle No this is not possible this requires a JSM license If a user in the company is a collaborator on the project, they are able to see the JSM issues and the organization and and request participants on an issue. They are not able to have access to the service project interface (queues, reports, and SLAs) and…

Hi @Raymart Cruz Could be JSM enhancements from an app that are visible on the portal, are you using any apps on your instance?

Hi @Gregory Alexander Romero Welcome to the community. This should be possible, but this would be a rule per user.