Marc -Devoteam- Community Champion

Hi @Matthieu Pfeiffer Are there page restrictions on a certain page? If so you, if you know a user who has access to the space, let a site or org admin find the user and have them impersonate themselves as that user and access the page and remove all restrictions. You can also look at this community post…

Hola @Loraine Alcântara Bienvenido a la comunidad. Me comunicaría con Atlassian support en relación con la facturación.

Hi @Matthieu Pfeiffer Reach out to your Confluence or Site admin and have them review the permissions on the space. You Org admin, can grant him/her self access to the product as Confluence Admin and review the space permissions Reach out directly to them, not via the options in Confluence, it can be that the feature is…

Hi @Simon Sahli Checking the documentation, I think this is not possible pero project only global. I would reach out to the developer and raise an issue on their side to see if this is already on option (I could not find) or if this is on their backlog or can be added to the backlog git-cloud-contact-support 

Hi @Mark Higgins What I read on issue ID-8350 "all the errors relating to being unable to add members to teams is due to `browse users and groups` being false for the failing users. Users need product access and relevant permissions configured correctly, with enough time for the cache to be updated. Users without "browse…

Hi @Sem H Yes, Check the following: * Customers on the JSM project(s) * Check the people section in project admin for users with the ServiceDesk Customer permission * Atlassian Admin, remove al filters and only filter on customer access to JSM projects Example:

Hi @Syed Farhan Could be that permissions have changed within Tempo or in Jira Global Permissions. If nothing changed, you could reach out to Tempo support. I can't see any issues to Tempo on their status page

Hi @Amit Bisht board is based upon a filter, so have have to construct a filter that will provide the correct issues. So create a new board based on a filter that incorporates all issues.

Hi @Nayeemuddin Khan You can't do this within Jira. This would require an app like stricture where you are able to create your hierarchy in each structure you want to build. Example from app documentation: https://wiki.almworks.com/documentation/structure/latest/cloud/building-a-structure-manually-180160492.html 

HI @Adrian Martin I'm not an azure ad admin, but relating to theory I suspect yes. This is my conclusion due to the fact that you login with SSO via the azure ad IDP. Because that is how the logon works, but you can best ask Microsoft or reach out to Atlassian Support

No this can't be done as it relates to the workflow and the properties set on a workflow status. This doesn't impact linked issues or even other stories that are not in the "Done" state

Hi @Javier Arce Welcome to the community. * For multi-line text fields like description, do the following: On your csv file, go to the field you want to have multiple lines, and "edit" (press F2) that cell. At the end of each line you have to press alt+enter. This will cause the line to break inside the cell. * Team fields…

Hi @Noa Tsruya Yes you can. Make sure the issue type has it's own workflow, so not shared with other issue types. Otherwise all are impacted. Edit the workflow and select the "Done" status, select the properties option. As key add jira.permission.edit.user and as value add jira-administrators (or the name of your group)…

Hi @sreedars sj There is not such an option. The same applies to CSV import of JSON import, all valid issues in the bulk action will be created. Only issues with incorrect details will fail.

Hi @Chiara Squilloni In the article it is stated that app data will not be copied. * Third-party apps and app data You will need to disable email in the sandbox, after the copy.

Hi @Karri Adkins I don't know the app, but the WoW it does it is especially for HR. I see you can set some permissions, but I'm still hesitant as the info the app provides in an issue is really personal to the employee and the manager. We do these type of feedback in an HR tool specifically to this, like; Workday. Bug…

Hi @Juan José Fuentealba No this can't be done, you are not able to create your won statistics type in the ootb gadgets in Jira. You can look a dashboard ap that could enhance the dashboards with gadgets from the apps You can try: * custom-charts-for-confluence-jira-dashboard-report-filter *…

That is not true. I have both Cloud and Server/DC instance and this can be on both.

Hi @Gloria Pop Welcome to the community. Yes, this is possible. You need to be Jira admin to achieve this, if you are not ask your Jira admin to change the scope of the rule you created. Be aware that setting the scope to global or to multiple projects, also only Jira admins are able to make changes to the rule. See KB…

Hi @Adam Long No I didn't, I would't do this via the DB directly as well. This could cause DB issues and could bring your instance down. I would say make a db backup before, but you will still lose updates on issues done in the period you make the change and if it will fail. You could have a dev instance setup to try it…

Hi @kwanbis There is probably an automation rule the system, that updates the Epic Status field to Done as well. If this is the case Epics are gone from the backlog immediately. If this will not be done, Done Epics will be on the backlog forever until the Epic Status is updated to Done. You could make a scheduled…

Hi @Adam Long Welcome to the community. This can't be done in Server/DC There is an open feature request for this you can vote for, see JRASERVER-36112 

Let you admin check the audit log in Confluence and log files on the server, if you are not able to do so yourself. Also the Confluence admin could re-create the confluence index if needed, their might be an issue with the index. Also ask the other person who made edit what the actions where done by this person?

Hi @Raymart Cruz On the article I see this information: "The feature described in this article is currently rolling out to some Jira Service Management Cloud customers. It may not yet be visible or available on your site." I would contact Atlassian via Atlassian Support and ask if the integration can be made available for…

Hi @Salma Sobhi Welcome to the community. There is an error in your JQL statement. You JQL starts with "(Start date" change this to ("Start date"

Hi @Kalle Narinen This article might help you out.: rest-api-to-check-the-latest-installed-and-latest-available-confluence-version-information 

Hi @Damjan Zemljič Based on your description, it could well be that this person made a copy of the page and you are looking at his copy of the page. If you search can you find your page?

Hi @Marcos Martinez Garcia No this is not possible. Within the premium plan you have the advanced roadmaps feature to address this or if you are not on premium you can look for marketplace apps to help you out. There is an open request for this: JSWCLOUD-25831 

Hi @Julius Guizetti This requires to change you plan from standard to enterprise. This will provide you with the Advanced Roadmap feature in the system. This is the advanced option of timeline and can be used cross project. https://www.atlassian.com/software/jira/guides/advanced-roadmaps/overview#what-are-advanced-roadmaps…

Hi @PNG Jira Lead Make the attachment field available on the request type on your portal. This will solve your problem.