Marc -Devoteam- Community Champion

Hi @Nahuel Logghe Welcome to the community. Are these fields indeed related to a project import (this will be mentioned)? If they are, you will first have to add all correct fields to the relevant screens. Adjust all your request types with the new fields and bulk change all issues that used the duplicate field to retain…

Hi @Noa Tsruya Is this the name of the group in Atlassian administration? I think You need to set the property key as: jira.permission.edit.group

Hi @Denver Goldsteen You can also look into to the collaboration role that is available for licensed software or work management users, to be able to see JSM issues See what-are-user-types-and-roles 

Hi @Oliviu Nita You can still use them but not for customers who are sending email, only for internal purpose. JSM can only have a single request type bound to a email address, this to be used to create requests that are visible on the portal for the requesting customer. So if this would be needed for portal facing issues,…

Hi @Bryce L Could be that the request has been renamed, then the old request name could be still in the DB as reference or is this request type has been in one of the Ticket Categories and has been removed later on, also that reference could still be in the DB. If you create a new Request Type for this one and then check…

HI @Beyer B. (Brian) All old JSM issues need to bulk updated with the organisation field to be updated on the issue and you added all the members to the organisation. Or you can look into the "collaborator" role, as you mentioned all other user do have a Jira licence. See…

Hi @Oliviu Nita You can setup mail handlers in the system, mail section and the option incoming mail. You need to be a Jira Administrator to be able action on this.

Hi @Denver Goldsteen I don't think this is possible, but I'm also questioning what that will bring you. Brainwave here: If your text field has a string like: This is the problem And if I think this not correct, or even simpler. I forgot the "." at then end of the sentence and I edit the field to" This is the problem. Then…

Hi @Ravee This is still a marketplace app that is being used. I have seen this app before, this is the following one: page-approval-for-confluence You should be able to reset the approval process and then create a new approval. See Resetting+page+approvals 

Hi @Ondřej Liška No the LIMIT issue I can solve as this is a coded setting by Atlassian. See documentation: * https://support.atlassian.com/jira-software-cloud/docs/troubleshoot-the-timelines-for-team-managed-projects/ * https://support.atlassian.com/jira-software-cloud/docs/troubleshoot-the-timeline/ I also don't see any…

Hi @Simon Compton Welcome to the community. Might be that the timeline takes the values in relation to the time zone set in your user profile. I haven't been able to replicate this. It might be worth to raise an issue on this topic to Atlassian Support

Hi @bartlomiej.jochym No, this is not possible. Subscription levels are instance based.

Hi @Cristina Martinez Welcome to the community. Or @Jack Brickey it can be that the field configuration has changed ant the field "Necesary Access" is set to required, but the field is not on the create screen

Hi @Akanshi Kumari This means you don't have been granted a group membership on the global permissions in Confluence that is able to create a space. Are you able to create a space form the GUI, if not you a certain that the above is the case.

HI @Yvan Zo This information is only visible to any logged in user, when users are logged out, all this information will not be shown on the system dashbaord.

Hi @Katya Hubich Welcome to the community. The page you created, was this in the same free tier instance, or another one? This as free tier instance will be removed after a certain period of inactivity. "If a Free site is dormant for 3 months, we will suspend the site. If after 6 months, the site remains inactive, we will…

Hi @Ondřej Liška Welcome to the community. This changing of the board filter is only an option on Company Managed projects. The option is not there for you, that's based on my assumption and your tag on "team-managed-projects". Take a look at the following article to migrate your project(s).

Hi @Savvas Radevic Best option is to reach out to the developer of the app. They will know where the information is stored in your DB in relation to the configuration. As it's an app from Atlassian, reach out via Atlassian Support

Hi @Damien Taylor It's best to direct your question to the Forge community on the Developers community of Atlassian. https://community.developer.atlassian.com/c/forge/45 This global community serves the non-development of application, that where the developer community is dedicated to.

Hi @Ronny Van der Perre Welcome to the community. Big spaces are know to have issues importing. Best action is to reach out to Atlassian Support and have them help you in these cases.

Hi @Saira Unfortunately custom CSS is a known limitation. I also see that all related feature requests done at Atlassian have been closed. With the mention that this will not be a feature that will be address in the foreseeable future

Hi @Ravee If you are not using an app for approvals in Confluence, how does the process look like. Can you share screenshots?

Hi @Denver Goldsteen Can you share the rules you created and tried? This will help us a community members to see if we can help you improve the rule you have or how to fix your rule.

Hi @Krithica G (EXTERNAL) Unfortunate this can't be achieved in the sidebar of a space. Also I think they didn't do it for performance purpose, as every child page must be checked against possible page permissions.

I think you can find the same issue here in their support. https://interconcept.atlassian.net/browse/ICTIME-1242 https://www.smadoa.de/confluence/display/tpub/Jiraplugins 

Hi @Gustavo Brigo I did some searching for you and the vendor has stated that they retired their app. https://interconcept.atlassian.net/wiki/spaces/ICTIME/overview I think you probably have been informed, based on billing or technical contacts set on the Atlassian id that is related for purchasing apps and managing the…

Hi @Rihards Gackis Welcome to the community. Make sure your app is updated to the latest version. The problem is typically that there has been a new version out that has not been installed in you instance. Once you install, the problem should go away. This statement above os from their support page If that doesn't work, I…

Hi @Amit Bisht The issue is that your projects are team managed projects and not company managed projects. Team managed projects are like a siloed container. You will need to switch to a company maned project and their you are able to create a single board based upon a filter. Here is documentation how you are able to…

Hi @Matthieu Pfeiffer Then it's good you raised an issue with Atlassian Support, they can check you instance backend. I hope they find the issue.

Hi @Elise Wei Welcome to the community. Raise an issue with Atlassian Support, they can check your instance backend