Marc -Devoteam- Community Champion

Hi @Hadar Maoz View restrictions are inherited editing is not. So it depends on the structure in the space how much effort you need to apply. So only the top page, where the readable content is placed, needs to be viewable and edit restricted for the person, but all pages underneath need to be restricted as well for edit…

Hi @Martin Warg Welcome to the community. Hi I can't reproduce your issue. I made an ics file form my outlook calendar and have been able to import this straight forward.

Hi @Hadar Maoz Welcome to the community. No there is no alternative solution. You will need to grant the CR at the minimal view rights on the space and restrict all content for viewing and editing not applicable to the CR.

Hi @Dipak Naokar Check the APP (plugins) that are used in Confluence and se if there not expired. Disable them one by one and see when the message disappears, then contact the developer of the app. If you are not able to, then you don't have the required permissions, then contact your Confluence or Site administrator in…

Hi @Björn Goerke You could look at an automation and do a lookup on each customer, but this is automation limit heavy and the lookup function can only handle a max of a 100 issues. And count all the worklogs in the found issues via advanced formatting in each automation. The suggestion of @Dwight Holman is also valid if…

Hi @GuZhengJian Welcome to the community. Yes it is, you will need to manually install the Jira Cloud Migration Assistant. jira-cloud-migration-assistant 

HI @Jordan Dowdy Check the permissions on the remote Confluence in relation to JSM. See documentation: set-up-a-knowledge-base-so-customers-can-serve-themselves 

HI @Kevin Helfrich Regarding billing, please contact Atlassian Support

Hi, are both fields the same type of field?

Hi @Beata Karkoszka I think you have to look at the tables in the DB related to JSM. As JSM is in fact a plugin on the base system I think you can find the tables in this article; list-of-jira-server-ao-table-names-and-vendors This under the table row: Jira Service Management Plugin key: com.atlassian.servicedesk…

HI @Eoin Welcome, You can edit the "jira" part, but no the domain. This can also be done, but then you first need to verify your domain within Atlassian Admin. Within your project settings, go to Notification and on top you will see the notification email address and the edit option. The text on the email can be changed in…

Hi @Cristiano Costa Welcome. Can you try it in an incognito window, if this works clear all browser cache and history

Hi @Eren Welcome. I can't reproduce this. I even have users with no license that I can add to a Team I create. Can you show screenshots? The KB article on solving this can be found here' cannot-add-member-to-teams 

hi @Paul Benati No this can't be done. Your queues are based on JQL and simply said use the same output as searching, your are just able to specify the fields that are shown in the queue based on the search. This shows the data that's stored in the field of the issue you can't manipulate this.

Hi @Arpitha Shah The Custom Field Description in the Field Configuration is overwriting the Custom Field Description from the Custom Fields configuration page. Below are the steps to remove or update the previous description. * Go to Field Configuration and locate the configuration that is used by the affected issue type.…

Hi @Lean Li I would reach out to Tempo the developer of Structure and ask there support. In the documentation, I could not find anything on this.

Hi @Simone Bucher Welcome. This is not possible ootb, this will require a marketplace app or Confluence automation (only available in premium or enterprise cloud plan) You could look at apps like: * mailto.wiki - Email for Confluence * Email Confluence page

Hi @Valentina Migliore This can't be done in relation to Team Managed projects. Team managed projects are siloed, so any created custom field in a TMP is project bound, so if you create a new field in 2 TMP projects, with the same name this is not the same field. To achieve want you want in relation of usage to the same…

HI @David Welcome to the community. If you are referring to adding Customers and Organisations in bulk, there currently isn't a way to do that. This can also be done via the API,…

HI @ajit_shekhawat Welcome. As you are on a premium plan, you can use the Plans (advanced roadmap) for this. Look at the following documentation; what-is-advanced-planning 

Hi @Mahmoud Dahia So what happens in you rule is, if the issue in project with the Approval, Backlog statuses, the issues use this transition. Is the linked service desk issue able to go from any status in it's workflow to the "New Development" status or only from Waiting for Approval. Is the issue that is found in the log…

HI @Melissa Mooney Welcome to the community. No by the Jira Power up, you would need a power up like; jira-trello-2-way-sync This is not free. I think this one is free and you could try it; card-sync-mirroring-w-board-genius 

Hi @kevin.fu Welcome to the community. As mentioned by @Nikola Perisic you would require a time writing app, with dashboard capabilities. Or you need to loop for marketplace apps thet are able to enhance dashboard reporting, you cold look at: * Custom Charts and Status for Jira * Or any others,…

Hi @Trevan Householder_Isos-Tech-Consulting_ You have to open Opsgenie. Then go to the Teams option in the main menu bar, select the related team and in the sidebar you will see the option members. On accessing the members section you can see the roles defined to the current members.

Hi @yanyi Welcome to the community. My first question is, why are you adjusting information directly within the DB, any jira admin will tell you this. This is a complete contradict way or working, why are you not making changes via the GUI? And no cache is maintained until the restart or on triggering a full re-index (this…

Hi @Lean Li Does the issue in the lookup have a priority value? Otherwise I suggest to reach out to Atlassian Support.

Hi @Dominic Savio Dsouza Welcome to the community. My advice is to reach out to Gliffy support and present them with this topic. But relating to this, there is article on this in their documentation; Copying-objects-between-diagrams That states to copy, your first need to have a blank diagram to copy to. Or see this…

Hi @Dave LIAO Realated to the other post, I can only say; Is there anything in the logging and provide that information to Lucid Chart support. Or if there are other apps, disable them all and check if it works, then enable on by one. It might that there is conflict with another app.

Hi @Lean Li It should be {{priority.name}}, according to the documentation find-the-smart-value-for-a-field 

Hi @Stijn van den Hoven You should really look at your setup. So for each client you made 3 request types, but your sketch shows a complete different setup. That shows 6 requests, within the 6 request why not have a mandatory select option where they have to select from which client they are. This in my case would solve a…