Marc -Devoteam- Community Champion

Hi @Franz Gut That is correct. The email is attached to the issue, this is an attachment in Jira. Attachments in the email, visible in mail program, are not taken into account on attaching an email.

Hi @Fatima Alghannam Welcome to the community. No there is no such a smart value, relating to project schemes.

Hi @jose de jesus torres torres Welcome to the community. Related to your problem description, these are condition or validators to set in a workflow. Behaviours is not able to validate statuses I'm not an expert on the topic as well, but scanning the documentation, this is field based behaviour on issue, but not…

Hi @chanduperi On updating information that is fixed in a used JQL in a filter, this won't update automatically when changing information. As @David Nickell states the information related to the Dev Manager changed, this will require you to update the query. You could also make the statement as: "Dev Manager" is not empty…

Hi @Franz Gut What do you exactly mean? Is the email in itself an attachment to an issue, if so then you can see the attachments in that email, attachments need to be attached separately.

HI @Angus Smith You would first need to create a custom field in the system to store the suppliers. Then you can import them via external import cvs option, this requires you to be jira administrator. See also this KB article: how-to-bulk-add-options-to-custom-fields-via-external-system-import 

You need to be granted project administrator permissions, to be able to create automation rule on a project.

Hi @Test Then you have an issue, as only Atlassian can help you with this. But as you are on free tier, you can't request help via support. Hi @Jack Brickey Would you be able to help @Test out as he needs Atlassian admins to solve this. @Test please do provide the instance this is regarding to.

Are you able to access the Administration of your Atlassian cloud via the menu in the main toolbar. And then check your permission on Confluence? If you can't access that, then you need to find the person who setup the cloud as they will be the org admin and site admin.

Hi @Test I see you have a free tier instance, how long haven't you logged on? The free tier policy states; If a Free site is dormant for 3 months, we will suspend the site. If after 6 months, the site remains inactive, we will delete the site.

HI @Mikael Welcome to the community but via the API you can't use username and password for authentication. Authentication is done based on username and API key. Documentation on the Confluence API can be found here; https://developer.atlassian.com/cloud/confluence/rest/v1/intro/#about The Jira related message is that…

Hi @Pydisetti Revanth Welcome to the community. Check out this community post, I think it's relation to your issues. pre-receive-hook-declined-Windows-11 

HI @scherdin You can create an automation rule for this, just make sure that the Closed status in your workflow is reachable from any other status. Or if you really want to delete the issue from the system ( non recoverable), this can be done via automation as well. There is an action in automation to delete issues. Just…

HI @Santhosh Raj This can't be done by using custom fields ootb. Using forms in the request you are able to to this. If you don't want to use forms, you will need a marketplace app that can provide this dynamic way. Here is an app you could ty for this; dynamic-forms-for-jira 

Hi @Adrian Szubert Can you provide screenshots of your rule and have you linked the issues via the parent field or the link type parent.

Hi @Jasper Dorado This can't be done. You can only create new users. See API; https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-customer/#api-rest-servicedeskapi-customer-post There is no option for deactivation or re-actiovation of inactive users

Hi @Dave Nunn There is currently no option for this. There are mre fields that don't have this option, see open request JSDCLOUD-8688 

Hi Yes you can. All licensed Jira Software users can be collaborators on the JSM project. Coollaborators can: * view issues, comments and attachments * add attachments and delete their own attachments * add internal comments to issues and delete their own comments * watch and vote for issues * view other watchers and…

Hi @Tainah Cinti I see, you have specified a project and issue type as well, relating your screenshot. So the no results relate to the project you are searching on and that specific issue type. If you clear those and only use label, do you get results? Or select switch to JQL can use the JQL: labels = EMEA

Hi @Jurica Petricevic The component field doesn't work with the operators you are mentioning.

Hi @Avinash Kumar There is no initiative based swim lan like a swim lane based on Epic. This does not exist and can't be made. The fact you see the Epic and Story in the same lane is about the JQL. This has based the swim lane on the Initiative issue. As in my example this is SAN-4

Hi @Martin Moe To have a dependency shown as you require there has to be an issue linking setup with this name and an in and outbound issue link type. Link types can only be configured globally and therefor a Jira administrator has to set one up in the naming you require Or is this already configured…

Hi @Julie Mullen As the Epic is in another project, this project also needs to be set as a source to the plan. You can do this by simply add the project as an extra source or create a filter with the Epics from that project and use this filter as an extra source to the plan.

Hi @Ayesha Ibrahim On exporting Jira issues to CSV timings are displayed in seconds. So in your report you need to convert from seconds to minutes or hours You can follow JRACLOUD-8898 where configuration is asked. 

Hi @Nicole Rosanna Vitiello Welcome, so you will need an issue that is created every first day of the month. Create an automation rule on the project, with a scheduled trigger. This would fulfil your requirement

Hi @Yasmeen Ali Look at using automation on the project for this. You can create automation rules and there is a scheduled trigger available for usage.

Hi @Noush Salar Welcome to the community. Check the notification scheme that is used in the project. It's probably related to issue edited or issue updated notification Or check if there is an automation rule that is triggering the email.

Hi @vidya ladda Non of the most used time apps are free, some have an up to 10 users free usage. That relates to the number of users in your instance that have a license. Most used apps can be found here; https://marketplace.atlassian.com/search?query=time%20tracking 

Hi @Avinash Kumar No, this will not work. The JQL is just mentioning the issuekey that's all. There are no relations on that in relation to swim lanes. You could set your JQL like this: "Parent Link" = SAN-4 or "Epic Link" = SAN-3 So this is an example based on the Epic is linked to the Initiative based on the parent field…

Hi @Shirra Arden JQL based on what, that's not clear stated based on story point value is easy "Story Points" = 3 What do you mean with over 3 days and the other over options, over based on what condition?