Marc -Devoteam- Community Champion

Hi @panjo Welcome to the community. Can you show your automation and the details of the rule? This will greatly help members on the community, to help you out.

Hi @ntt_guruplar Native it's not possible to use regex in JQL search options You can only use Contains (~) or Does Not Contain (!~). See the documentation -> jql-operators CONTAINs 

Hi @SianS No if the issue spans multiple days it will be shown as so. Mail calendars to the same if you select a period

Hi @Saravanan Sundaramoorthy Welcome to the community. Is it related to this app:JavaScript Charts for Jira Cloud? If so sse documentation here: javascript-charts-for-jira-cloud 

Hi @Craig Freeman No you can't as you need to relate an organisation based on the user So you need to reference this in assets, otherwise any user can select any organisation and related information if you just have asset custom fields

Hi @Sari Kachorovsky As the requirement for this request is the value of the trigger issue. If you use the option you are suggesting the field will be empty. The new issue needs the same Team field value as the trigger issue.

Hi @Stephanie Corby I think you would need to reach out to Atlassian Support, regarding this topic.

Hi @Fernando S Within your cloud instance, go to the Billing section and select a manage link on one of the product lines. There you should be able to also see the billing detail option in the left menu. You do need to be set a a technical or billing contact on a licensed product. Otherwise you can contact Atlassian Support

Hi @Deanna Gresko This is a Cloud instance, only the admins of that Cloud can grant you access. No-one here can and Atlassian will also not grant you access

Hi @Craig Freeman You would also need all your users in Assets and link the right organisation to a user. Then a custom asset fields need to be created and based on the user we could provide the location options and based on the location option in another field the floors could be presented.

Hi @Craig Freeman Welcome to the community. How is you schema configured. Can you show the configuration and what are the object you want to show on the request(s) and how are the custom assets field configured for this?

Hi @Scott Epperson Welcome to the community. Are you using a marketplace app for the checklist and if so which app? Depending on the app it might be possible to add this.

Hi @Monica I don't have experience with that. And if I read up, there is no option to use regex in a transition, on validation or condition You could look at this issue, as it seems someone has been able to resolve to set variable based on text in a table and use regex for it.…

Hi @cocco bill Contact Atlassian via the billing option in the Atlassian Support. here is the link: https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ 

Hi @Niklas Zarnecke The default page in Confluence is a personal page in Confluence. A uses sees there latest updated, edit, ect.. This page is only for that user, so other users can't see that page. Or what is the page that the user linked, can anyone in Confluence see this page, are the permissions correct on the page…

Hi @cocco bill Welcome to the community, only Atlassian can re-enable your subscription. Contact Atlassian Support for this matter.

Free AI course, I will take that.

Hi @Manojkumar Mahalingam Welcome to the community. You will need to add the user of group to the current set of restrictions you have set for yourself.

Hi @Rajat Samseriya This is the main outgoing email option. This option controls the option to enable or disable outgoing email on system level. What email are sent out by a JSM project are defined in customer notification on the project or based on automation rules you might create on the project and that send out email.

Hi @Kathy Dickason Check the option: "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule" This option can be found in the rule details.

Hi @Madhuri Latha Jira Enterprise has the same feature set as Jira Premium. The difference is that with an enterprise license of a product you are allowed to setup multiple instance of the same product in a single organisation

Hi @Michael Leak It's realted to this KB document. Cannot add transitions or delete steps in draft workflows also see related issue JRASERVER-19813 

iH @Soltec PBI To my knowledge, there is no option to get the guests (customers) via the API You could create an Atlassian Support ticket to see if they can help out.

No, but I can't help you out with this. I would suggest to raise an issue with Atlassian Support related to your question.

Hi @Michael Leak You should just be able to create transitions from the on hold status to others. Is there any message you are getting, when creating such a transition?

Hi @Anton You can execute the 1st 5 steps. You would only have a reference to key2, based on the migrated issues. To be completely clean, you would indeed need to take the 7 step action.

Hi @Anton No. There can't be 2 projects in the same instance with the same key. Changing the key on a project will still retain the old key in the system as old links will still need to work. Only if you completely delete a project the key will be released.

Hi @Kathy Dickason You can create an automation rule and have an edit action the looks like: {{#=}}{{issue.Total Resolved Points}} / {{issue.Total Points}} * 100{{/}}

Hi @Crystal Lei What do you mean by pending signatures and what app is this related to? Jira has no signatures option, so this will not be in the native UI. Can you provide more detail?

Hi @Faisal Yafi Welcome to the community. This is a community where Atlassian customer help Atlassian customers. This is not a Vendor support forum. These questions need to placed with the vendor. All vendor related information can be found on the marketplace listing of the app you are using. Xray support can be reached…