Marc -Devoteam- Community Champion

Hi @Lunara Inashova I think you need to look at the API from GitHub and based on Jira automation, send a web api call to GitHub to close a branch.

Hi @Nidheesh Pillai Correct, this can't be done. You can use conditional dates on the search in the Jira issues marco. See JQL advanced search : https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#startOfDay-- 

Hi @Nidheesh Pillai Welcome to the community. No this can't. You can't combine the Jira details form a Jira macro in Confluence, with Confluence related data. Use the Jira issues macro and search to show issues between dates, based on date information on the Jira issues

HI @Mukul Welcome to the community. It can be that the filter used in the gadget has been re-named, set to private, share settings changed or even the filter can be deleted.

Hi @Mykhailo Shukakidze Take it a level higher. Set an Epic and for each team a story and capacity and assign it to the desired team.

Hi @Nicolas Andika You can look at this example from the JWME documentation. https://innovalog.atlassian.net/wiki/spaces/JMWEC/pages/3151429634/Add+days+to+a+date+excluding+specific+days. Or you could look at achieving this with an Automation rule. Smart values are available for plus business days.

Hi @Stanislav Kotakov Then this is the culprit indeed. Then you would require to exclude all your projects in the category Client Support.

Hi @phil harman Create an organisation, add all customers to the organisation and let the user see all issues within the organisation.

Hi @phil harman This article is on the internal search in the system and only for Cloud

Hi @Rehma Welcome to the community. There a differences on option based on free or paid tiers. See as example Jira, https://www.atlassian.com/software/jira/pricing See compare features section.

Hi @Stanislav Kotakov Can you share a screenshot. I tried the same now: category = JSM and type in (Support,task, "[System] Service request") and status in ("In Progress", "Waiting for support") AND updated <= -20d This gives issues that have not been updated 20 days ago. Most recent update issue os from 24 of July. Ran…

Hi @Davis C Wall Welcome What is your exact need?

Hi @Alonzo Kennedy Are the object you want to link to already made in Assets?

HI @phil harman The search can only show information from the linked Confluence KB space. This search Jira issues.

Hi @Elizabeth Savage , No this can't be done in JSM project. Only issue types that are used with request types on the portal.

Hi @phil harman This as customers don't have a license, they can't be show on the customer portal. You might need to look at apps that can provide this. e.g. Custom Charts for Jira

Hi @zhaoxing This looks like a permission issue. Check the logs on the server, but it seems that the user that is executing the update has not enough permissions to create directories on the server.

Hi @Anton Wachner That could be the case. I don't see it as a specific configuration issue in a site. I suggest to try it again later. What if you browse to the project and select the project settings and then the notification section, does that work?

Hi @Stanislav Kotakov , Your JQL like this works and gives results category = "Client Support" AND issuetype IN ("Pre-Paid Support Service Request", "T&M Support Service Request","Emergency Support Service Request","Warranty Support Service Request", "Consultancy Support Service Request", "Standard Support Service…

Hi @scherdin This is only for JSM related issues, as @Jack Brickey mentioned. I missed the point that you linked issue wil be in a non JSM project.

Hi @Stanislav Kotakov Break you JQL down and add clauses one by one, every time check if the results are correct. So you say the 20 days is not correct. Does category = "Client Support" AND issuetype IN ("Pre-Paid Support Service Request", "T&M Support Service Request","Emergency Support Service Request","Warranty Support…

Hi @Pier Nicolò This because this is not available on Jira issues itself only in plans. You could use the macro JIra Premium Plan. See also, embed-your-advanced-roadmap-plan-in-a-confluence-page 

Hi @Anton Wachner What type of project is it. I see the links can differ, the one I presented is related to a company managed project. For a Jira project, this works on my side on a team managed project https://site.atlassian.net/jira/software/projects/KEY/settings/notifications

Hi @Stanislav Kotakov It might be in the clause "issuetype IN", I think you have specified Request Types, then the clause should be "Request Type" in () Are all the projects your a trying to tackle in the JQL set with the project category "Client Support"? Other wise try to break down your JQL. Does the JQL category =…

Hi @Anton Wachner I check on my free instance and the url should be: https://site.atlassian.net/plugins/servlet/project-config/KEY/notifications

Hi @Chris Barlow Check this KB article, https://confluence.atlassian.com/cloudkb/user-picker-fields-are-not-displaying-other-users-in-the-customer-portal-965544660.html 

Hi @neil.waterhouse It seems the 1st project you created was of the type company managed, and the 2nd one looks like a team managed project. Team managed projects don't have, the options types/layouts/etc.. Basics of team and company managed projects 

Hi @Andy Keohane Indeed you can't What you could do as a w-o, use the same whiteboard and create the new retro in the same board, leave the old info. We do the same in Miro. We did use your option as well, but then the problem raise, people got lost in all sprint retro's (too many boards). We tried a naming convention, but…

Hi @Anton Wachner Try to clear you browser cache and cookies and try again or try another browser. There currently are no active incidents at Atlassian, Atlassian Status 

Hi @scherdin I read the conversation. There is a special edit action for forms, "Copy Forms". Use this action.