Marc -Devoteam- Community Champion

Hi @Angus Smith Does the user have a license granted? As it needs to be a permission issue, and the permissions on space level seem to be fine.

I at first had the columns of your board differently ordered, it could be that Verified wasn't the last state and the issues where not recognized as burned in the sprint To fix it no, the simplest what is to re-open the verified issues and add them to the current sprint and place them in verified again.

Was the order of the board changed before after or during Sprint 1?

Hi @Sohail Alam Keep the Trigger and Condition actions you already have, then extend the rule as follows: On the first edit add the label you require on the second edit, click the 3 dots and configure as shown. Remove the label you have on the parent

What is the status of the issue from Sprint 1, is this verified or other? Your board seems fine and the WF also, there is no need to have the name Done. Done statuses in Jira are represented by the color green

Hi @[deleted] Is the last status "Done" of your workflow in the last column of the sprint board? If this is not the case the sprint doesn't consider the issue as burned and it will reappear as not Done

Hi @murodjonbobobekov000 That is correct, this only shows the account id. If you want the email address you need to look for a user specific. {{protocol}}://{{host}}/{{basePath}}rest/api/3/user This is also in the API reference.

Hi @Md_ Abrarul Huda It is a basic gadget. But the gadget shows information, based on selecting a project or an existing filter. If the gadget configuration contains a filter or project you don't have permissions to, the message you describe is shown. Edit the dashboard the gadget is on and check the configuration of the…

Hi @Matej Petek Do you have Jira Cloud premium subscription, you state you do. Then you have an option in the top toolbar the shows a "Plans" option. This is built-in advanced roadmap/timeline functionality. If you have this option check out this documentation; what-is-advanced-planning 

Hi @Md_ Abrarul Huda It seems that the gadget source a filter or project is based on projects you don't have permission to anymore.

Hi @Hizkeel Khan No this can't be done. But I think your process is wrong as Story needs to be estimated by the people that work on the story. There should be no individual Story Point assignment, this is not based on the methodology as it doesn't relate to individual people but to a team. In planning a story individuals…

Hi @Matej Petek Welcome. I see you are on a premium cloud plan, for the issues you face you have the integrated plans function. Or are you already using this and tis request is referring to this?

HI @David How are your stories linked to Features? Is feature another issue type and you use issue links between the issues? Are you using an app, plans (advanced roadmap)? Can you share some configuration insights (screen shots)?

Hi @Pashk Gjokaj Welcome. You can look at Atlassian Guard, see documentation here; configure-saml-single-sign-on-with-an-identity-provider Or look at Marketplace apps, see near the bottom of this page; https://confluence.atlassian.com/kb/single-sign-on-integration-with-atlassian-products-794495126.html 

Hi @Olegs - Cardaq Support Welcome to the community. As you are referring Atlas CRM, this is a 3rd party app. Please reach out to their support, to find out the possibilities. The app does provide its own API, so you could look into if that can be used to connect with Sharepoint. Be aware this app is developed for Jira and…

Can you share your config and what you want to see happen on an issue?

Hi @Álvaro López Xray doesn't seem to offer this in automation as you discovered. I looked at maybe a possibility to send a web request via automation to the xray API, but the API has no calls for this. You might want to reach out to xray support and see if they might have a solution. If so could you post it in this…

Hi @Vimalraj I don't have inconsistencies in my trials. https://localhost/rest/api/latest/search?jql=status%20=%20%22in%20progress%22&fields=summary,status,reporter This gets all issues with status in progress…

Hi @aarthie_ramachandran This indeed requires an app that can extend JQL options. I'm in favour of JQL Search Extensions for Jira, I think they offer more functionality. https://marketplace.atlassian.com/apps/1214791/jql-search-extensions-for-jira?hosting=cloud&tab=overview 

Hi @David For you no, blocking is your only option. The issue is on the instance, only the instance admins can solve this for you.

Hi @Kelly Nezwek I'm on a Mac and I can't see that I have noticed this. I always use Chrome

Hi @Sohail Alam Can you show the automation you currently have tried to setup. I don't want to just give you a rule, I hope I can teach you something, so you can use the knowledge in the future.

Hi @David So it seems that either you are the actor or owner of an automation rule. So all rules will need to be verified. But most logical is that your account is not disabled, so it's still licensed and active.

Hi @Bernard Van Heuverswyn If you are a non profit org, you might request non profit licenses. If you are eligable you could get a 75% discount on licenses. See, nonprofits

Hi @abhinash t In Assets there is no conditional options. Or are you refering to custom fields used in a Jira project?

Hi @Ananias Gutierrez Contact Zoho and ask them how you can get a public cert from their end, you need this.

Hi @Nimit Chauhan You will need to change your way of working with the team Story points estimation should be done on Story level and not on sub-tasks. The Velocity report can't be amended to sub-tasks.

Hi @Ananias Gutierrez This could be the reason, make sure to have imported the mail servers public cert in the Jira JAVA keystore https://confluence.atlassian.com/jira/connecting-to-ssl-services-117455.html 

Hi @Kevin S_ There is no option for IP Address. I can't tell if this against Atlassian policy. You could raise a request, see https://jira.atlassian.com/ 

Hi @Kiran Tulsankar Can you show your configuration, are you also given yourself the Service Management Customer role