Marc -Devoteam- Community Champion

Hi @Martin Fischer If you click the number 17 for example on the Confluence instance, what is the result in users names and do the same on the 10. See the difference and check the users that shouldn't have a license. Other question are you using SSO and are there users managed? Also change the settings on User Access…

Hi @Carina Lindberg You could look at Opsgenie, how are current production management issues raised? Are they coming from a monitoring tool or else? What options are in that tool?

Hi @Marco Scicluna Can you share some more context and screenshots of the screen. If you create a screen only the fields you provide are on the screen, not fields you didn't place on it. What actions did you take?

Hi @Patrick Alexander Out of the box, no. Jira doesn't sent out invitation to existing users when granting them access to a project. But if a user is new and you add him/her from the project, then he will receive an invitation of joining the site. The standard invitation that is. You could look at this…

Hi @Anna Voiniush No this is not an option. The release shows all related issues in the release. If you want to filter this, use the search and find your release, then you are able to filter or sort.

Hi @Salikraza Sayyed Welcome to the community. What is you exact request to the community? If it is about Sub-task form a Task linking to another Task, this is not possible. Sub-Task have a single parent. You can move a Sub-Task to a new parent or convert it to an issue (make it a Task or Story or Bug)

HI @Dominic Roy Arokiaraj As I explained. Import via CSV doesn't trigger automation rules. It creates issues with the information provided in the CSV. That's all what will happen. If you then create an automation rule to execute a math function, this will only trigger when you make a change on an issue in Jira

Hi @Adam Khaddaj Welcome. You only option is an automation rule, there is also the webhooks option in System settings. But then you run into the other issue is that you need a 3rd app like; * JQL search extensions * JQL Tricks * Scriptrunner Jira has ootb no JQL function to find the user who commented and you need this as…

Hi @C S Seshagiri Create a new custom field of the type text paragraph, set the context to the required projects and set a place holder text. Update the screens used in the project(s), to present the field. This is the simple solution. I you want to keep using the description field, create an automation that on issue…

Hi @Paolo Bettinelli Welcome. There is a simple answer to this, No this can't be done. List view is an ootb option, that's not modifiable

Hi @Karl Gustafsson Welcome. Can you add log actions after the create variable in the branch and how does the lookup table look like? Also what does the audit log on a rule execution tell you.

Hi @Pete Grazaitis Can you provide visual context and is this ootb functionality. I can't seem to know any smart label functionality in Jira

Hi @Peter Tikhomirov Yes you can, as badges or lines. Example from a plan I have.

Hi @Sean Smith Grant them permissions, but they can only start editing when the draft is published by you. Other Confluence members can't co-operate in editing on a draft page

HI @Jack Harley I don't run DC, so can't give you a rule. Are you using Epic Link field or Parent when you manually link an issue to an Epic?

HI @Naserul Islam Welcome. Contact Zendesk in this case, they might have had the issue before on other Jira instances. If they are not able to help, as its an issue on your instance, raise a support issue at Atlassian Support. Community members can guide and help, but we can't get on your instances backed.

Hi @Yogita Karangula Go to Issues -> Priority Schemes. Find your scheme and click Edit. There will be the Default Priority field, where you can choose the default priority for the Priority Scheme. If you only have a single Priority Scheme, create a new one and set the default priority and associate that with the required…

Hi @Dominic Roy Arokiaraj Not on creating issues via CSV import, only if you create issues via the GUI or API

Can you share screenshots. If you simply use Jira ootb issue type, use the clone option and then do a move of the issue. These a 2 ootb function in Jira.

Hi @Peter Tikhomirov Yes based on new created issue type, but no on the default in system issue types. That hierarchy is always Epic, Story level (includes Story, Task, Bug), Sub task level

Hi @Jack Harley You need to replace the text "Epic Link" with the Epic Link name of the Epic the issues need to link to

Hi @Samuel Gatica _ServiceRocket_ And I think there has been an update on boards, as you now have the option "Group By" I noticed that this replaced the swim lane setting on a board, even on a configurable board. This update can also caused the config option of a JSM board. As it was possible to configure the statues on…

Hi @Revathi Nukala No type of JSM project. Boards on JSM projects are just not configurable. And I think there has been an update on boards, as you now have the option "Group By" I noticed that this replaced the swim lane setting on a board, even on a configurable board. This update can also caused the config option of a…

Hi @Dominic Roy Arokiaraj Even if we built this automation, it won't trigger as automation rules don't trigger on CSV import. If you want this on the issue, make sure there is a field for this in Jira and set that field as a column in your CSV, with the calculated value. Than you have in on the issue. If we should create…

Hi @Andre de Castro No this can't be done. JQL has no conditional options, you can use automation rules to update issue information based on other available information.

HI @Revathi Nukala ANd @Nikola Perisic @Samuel Gatica _ServiceRocket_ I seem to remember there is aboard option on a JSM project, but this board is not configurable. It only shows 3 default columns based on status category in JIra

HI @Peter Tikhomirov No you need to use linked issues option to link issues together. You can use other link types as well, but then you will need to access the Plans 'global' settings and in the Dependencies setting, add the issue link types you want to also use in a plan.

Hi @Aaron Hunt They way you want this will not work as it would require a 3rd level branch, that is not an option. We could look at searching differently. Find the issues of a certain type(s) in a certain status(es) in a certain project(s) and parent field is not empty. Place that in a lookup and then branch based on JQL I…

Hi @Prathiba K Are you using an app for test management, or do you use a native issue type you created? If it's an app look at the apps documentation, or contact their support department. Or specify the app here if used, community members might no the app and the option to do this.

HI @Rune Rasmussen From my recollection, this trigger will only launch if you have another automation rule triggering this rule and in that automation rule and object is created within Assets.