Marc -Devoteam- Community Champion

Hi @Qin Han You need to be one option earlier, as shown in the screenshot of @David Berclaz _Apwide_ 

Hi @Ruben Harutyunyan The app is probably not able to use a custom defined path, on doubts contact Atlassian Support.

Hi @Ch Ch Welcome to the community. Go to Atlassian Administration. Via the Products option in the top menu bar, choose in the side bar you instance. In the next screen choose the option storage from the side bar.

Hi @Simon Sattes Then in the project access setting, you need to add the group "jira-servicemanagement-customers-foobar" and grant this group the role "Servicedesk Customer"

Hi @Qin Han On the transition from status a to status b is there a screen? You need to add the field "Attachment" to this screen.

Hi @Thomas PROUVOST The products are removed after some time, as Atlassian allows a period of re-enablement.

Hi @sami.dalvi Then I would contact Atlassian. https://support.atlassian.com/contact/ It might be an issue on your instance.

Hi @Satokazu.Narahara もし私の回答があなたのリクエストの解決に役立ったのであれば、解決策として受け入れてください。 これは、同じ問題を解決しようとしている他のコミュニティメンバーの助けになります。 追伸：もしこの回答があなたにとって非常に有益であれば、ぜひ「Kudos（称賛）」をシェアしてください。

Hi @Kevin Gérard You have limited the options based on the context in the assets field context on the field. So this applies to everywhere the field is used. So also for the agent, so the agent needs to provide the related field as first, before using this field. Otherwise an exact the same field is your only option, but…

Hi @Іванюк Арсен This is only possible with automation. Or you need to see if 3rd party app are able to do this based on extra workflow functions. Check, JMWE, JWT, scrtiprunner, etc...

Hi @Mahipal Singh These are the only smart value options for attachment. I think you would need to get the attachment by ID, this requires using the API. https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-attachment-id-get 

Hi @steff This is not an option ootb, you might need to see of there are 3rd party apps that can do this. But if a ticket is not portal visible, I don't think this is possible

Hi @Ramin Shanehsaz _Computerra_ By probably not having the Customer Request Type visible on the portal.

Hi @Qin Han Welcome to the community. Images are considered to be attachments. So if you have a transition screen and you want to paste an image, you have to add the attachment field to the transition screen.

Hi @Girish Jagannath Then you can only search or report in the Zephyr app menu in Jira, you won't be able to use the default basic or advanced JQ:L option as Zephyr has no JQL options available

Hi @FCXM_Confluence If your domain name will not change there should be no risk. Even if your account would be deleted, the content would be still in Confluence, it would just mention that it was made by a deleted user.

Hi @Steven Koolen This requires to setup a rotation for each user individual. No having a single rotation with all users in it.

Hi @Vahagn Mkhitaryan Welcome to the community. The Armenian language is not available as an option in Jira. You can request this via https://jira.atlassian.com/secure/CreateIssue.jspa?pid=11460&issuetype=1 (You might need to create an account first)

Hi @Satokazu.Narahara Welcome to the community. Confluenceページでアンカーを使用する方法については、このKB記事を参照してください。 insert-links-and-anchors 

Hi @Steven Koolen Have you enabled the feature Incident Management in the project? Have you setup a Team with these 4 members? If so select the Team and open the operations section.

Hi @Mahipal Singh What if you update this statement to: {{triggerIssue.attachment}} * {{filename}}: {{content}}

Hi @Arunachalam Rm Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing…

HI @Steven Koolen Welcome to the community. Can yuo provide some more details, what does the configuration look like?

Hi @Nicola Carraro Which documentation are you referring to Opsgenie or the Jira Operations, can you share the one used? Be aware that Opsgenie will be discontinued.

Hi @Nicola Carraro You can create an automation on a Team and within the automation use condition(s) and web request to the JSM ops API Using web request the API will allow you to close alerts

Hi @Antonia So then its something with the outlook version that you are using. Could even be settings defined by your admin on your device (company device)

Hi @Britney Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same. P.S. If the answer is very valuable to you, please share some kudos.

Hi @Mohamed Diaa Attallah Correct, Cloud API functions don't work in server. You could contact Atlassian Support and see if this is even possible with a secret option.

Hi @Bandula Edirisinghe The options you have is to trail Confluence Premium and make the adjustments and revert back to Confluence Standard. Or contact Atlassian Support see if they can be of asistance.

https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/