Marc -Devoteam- Community Champion

Hi @Antonia Check the apps option in the menu bar. It seams your admin uses the new naming convention, where Products changed to Apps (this to make it easier ;( )

Hi @Simon Teppett Can you show an example and is it an in-person or virtual event? Virtual events you sign up to always sent out a confirmation with a link or you receive one afterwards. Have you check that these mails are not in your junk/spam folder?

Hi @Richard A_ Michaels Are you using a 3rd party app in your instance related to workflows or are you using automation for this?

HI @Antonia That means you are not a product, site or org admin. So you are not able to see these options in Atlassian administration, yu lack the permissions to remove customers from the instance. You need to ask to be granted them or another admin with more permissions should remove these customers for you.

Hi @João Rita No there are no options ofr setting default search parameters. You could to this with creating API call that you can reuse, but not in assets itself.

Hi @Digesh Bhatt I suspect you mean form ID. See this KB article: how-to-find-the-correct-form-id-to-perform-actions-on-a-form-associated-to-an-issue 

Hi @Patrick Till In the new GUI, these options are on the "Directory" option in the project. There is no need to be project administrator.

Hi @Keith Furnell This was only in the early stages. The new editor has been fully operation since 2021. You could reach out to Atlassian Support and see if they can still enable this for you instance.

Hi @Brandi Guess @Bill Sheboy is right. There also seems to be an open feature request for this in general, CONFCLOUD-77884 You could also use API endpoint; api-pages-get and specify the ownerId, this should get you all the pages based on the specified owner.

HI @umashri Can you provide more details, like screenshots etc, but based on my assumption: Confluence Cloud still has the same task report macro as DC. Header and Footer are not macro's but an option in the Confluence administration, this is still also available in Cloud Vertical header text is not on ootb option in both…

Hi @Keith Furnell using this KB article you can see which macros on pages using the OLD editor are deprecated and should be replaced. learn-which-macros-are-being-removed Also check the KB article understanding-legacy-editor-element-conversion-in-confluence-cloud , this will explain what info can't be converted and what…

Hi @Jy Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the Audit Log…

Hi @Joshua Stokes Welcome to the community. What are those groups in the email application used, a distribution list or just a group? Request participants will use the email address linked to the groups in the email application. The email application has to handle the incoming email on the address used in the "email group"!

Hi @Edwin Martinez Welcome to the community. If you move to Atlassian Cloud, the functional working of JSM is the same. Difference are on features available in the product and different limitation based on assets, and automations. Details on standard vs premium or enterprise on Cloud can be found…

Hi @Jaikumar Kochi Welcome to the community. @Piyush Annadate _ACE Pune_ is right, you need a 3rd party app to solve this. Check the available option on the Atlassian Marketplace. P.S. I personally like; https://marketplace.atlassian.com/apps/1214791/jql-search-extensions-for-jira?hosting=datacenter&tab=overview 

Hi @Robin Jackson There are some steps outloned here by a MS specialist. https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-not-downloading-picturesimages-in-emails/efa6c317-1792-4b74-8333-2e92fcf48b80 Or reach to to MS support, as this is an issue in Outlook and not related to Atlassian.

Hi @Joshua Stokes Welcome to the community. As @Walter Buggenhout mentioned, you need to have the role Service Desk Team or Administrator. You also need to have a JSM license granted.

HI @Claudia Riverin If you created custom fields within Team Managed projects, they cannot be used in other projects. They are accessible only in the Team Managed project where they were created. Custom fields that are created for use in Company Managed projects are created in a global location intentionally so that they…

Hi @Antonia You are referring to customers not users! To delete customers, go to Users Management, choose Products, choose your site and then the option, Portal Only-Customers, there you can remove customers.

Hi @Shuvadeep Samanta Welcome to the community. He just searching, gets met to documentation from LogicMonitor on how this can achieved: https://www.logicmonitor.com/support/jira-service-management-integration-overview Or integrate with a 3rd party application using the API from Jira and the 3party application to see how…

Hi @Kai Krause I did some more digging and could find any on this tpoic ,ore then I mentioned. Might be worth asking Atlassian?

Hi @Antonia When on the user detail page, there should be a 3 dots option in the right hand upper corner. Here should be option to suspend or remove a user. Or have you connected an IDP via a domain (lock showing at user details on the user details), then user should be removed from the remote directory or disabled.

Hi @Sophie Duchosal I think you only option is to use a scheduled rule, then. you need to use the graphQL. This to get the status of test steps and based on that response transition the test execution. on the on-prem you could use JQL options in relation the Xray for this, but these are not available in the cloud

Hi @emilyhueg Yes in the new workflow editor, this is adding a rule.

Hi @Weronika Łukomska Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant…

Hi @Tim Patrick Welcome to the community. No this is not an option, Assets is part of the JSM proposition.

Hi @Kai Krause This should be in the ObjectHashSettings.xml, changing this file can impact existing assets data.

Hi @Phil Amiss Welcome to the community. In relation to your request, this was my understanding as well. But after going over the steps and the documentation, yes an on-prem installations (or intermediate solution is required. So @Septa Cahyadiputra and @Michael Bottroff are correct.

Hi @Illia Chiernov (TitanApps) If you work for a marketplace partner/vendor, please state this in your public name. As this is in the rules of engagement for partners/vendors

Hi @Service Desk 3 This feature is quite new, see; https://community.atlassian.com/forums/Jira-Service-Management-articles/Announcement-Get-notified-when-email-requests-fail/ba-p/2999861 There are already open feature request relating this new function, see;…