Marc -Devoteam- Community Champion

Hi @Lars Iberl Yes, this the setting, this setting controls the global Jira language. this will set the whole instance to German (not everything will be translatable)

Hi @Steeve P_ You could work in a single project and make the non customer request options only available for your internal company users, by setting request restrictions. See, add-or-remove-restrictions-on-request-types Al your request will be in a single project, so no need for dashboards, filters and or a kanban board.…

Hi @Scott Schellhardt The option from @Kai Becker will work if these values are set on the objects. Can you show an object config and the context config of the custom field to be sure?

Hi @Lars Iberl Welcome to the community. The main language on the system is still set on english. Change this in the Jira system settings.

Hi @Joseph Chung Yin @Joe B_ is looking at a filter result, not a queue.

HI @Joe B_ On a filter view there are no checkboxes. What all members above mention is achievable from a queue within the JSM project. So go to your queue in the JSM project, there you will be able to select the issues to provide an update to. Or see the option provided by @David Nickell , if this needs to be a regular…

Hi @Hirva Welcome to the community. My first question why, as it will duplicate your costs? Make use of the permission options in the system and even issue security to provide different access to different projects in the instance. You could do a full backup of your cloud and create a new instance an import the backup. Or…

Hi @Alby Siby Then you can use my suggestion, but put attachments would need to found on the server and be related to the correct issue. their are apps on the Atlassian marketplace to help out on this. Look at: * Better Excel export * Better PDF export * Project Configurator for Jira You could trail them and see what you…

Hi @Joshua Stokes So based on the Yes/No a different transition from the initial state in the workflow should be triggered. So based on the choice in the form the issue use the correct transition to follow the approval process in the flow or skip this process. Automation could provide int this, but it depends on the design…

HI @Alby Siby Content can be exported by making a search and export the issues to CSV. Attachments are stored on disk, you need to copy form disk to another location. But how is the transfer, to another Jira instance or just to other people on the same instance?

Hi @claudia.hempel-delibasic A you are using a team managed project and yes indeed, there is no difference in Request Type and Work Item, this indeed only applies to Company Managed projects.

Hi @Colin Tammer Can you show your full rule and images showing the details of any relevant actions/conditions/branches. Also images showing the Audit Log details for the rule execution.

HI @Mohammed Aamer Khan Remove the existing file manual, this is probably left, due to the fact you disabled the mapping. Or see the logs, but it probably is related due to the mount of data and the resources that are available on your on-prem host. Check CPU and Mem usage and see if you can configure your instance…

Hi @Kurtis So based on your setup in assets, this will happen, as you explain. To use the options collected in the variable, you would need to branch again based on splitting the found options, but that is not an option in a branch.

How is your assets setup. as it's is simple. The lookup provides an object ket, in this case SC-7, is the attribute Implementation Plan on this object?

Hi @IT FRANCE Read this documentation to get an understanding; whats-the-difference-between-request-types-and-issue-types 

You could look at apps from Appvisio or Deviniti

Hi @WG Welcome to the community. Can you provide more details and screenshots. Anyone with a Jira account can create a dashboard. Customers can't view dashboards as dashboards show issue details from inside, therefore an account is required.

HI @John Williams It's probably due to the type in the smart value. try: {{lookupObjects.Implementation Plan}}

Hi @Lance Waldrop These permissions are related, as a transition action is in fact also an edit. You could grant users edit action and no transition permission, but a user isn't able to transition an issue without granting edit permission as well. It's the same if you don't grant browser permission, non of the other…

No the API is not changed, based on what is stated in the documentation. At least not that I'm aware of.

Hi @Julia Watson-Clarke No this is not an option ootb, there might be 3rd party apps on the marketplace that are able to achieve this.

Hi @Surbhi Mehta You are in the settings, I mentioned. Cloning is in essence creating a new issue, so this will trigger a Slack notification, the same applies to moving an issue to this project.

Hi @Surbhi Mehta Welcome to the community. Go to the slack integration on the project settings and select the 3 dots behind the integration, you can specify the actions there.

HI @Nithin Reddy See this article, https://community.atlassian.com/forums/Atlassian-Platform-articles/Guide-Find-the-directory-ID-for-your-userbase/ba-p/2978766 

Hi @Martin Vali Smart values for cascading fields are: For parent value: {{issue.customfield_xxxxx.Cascade.value}} For child value: {{issue.customfield_xxxxx.Cascade.child.value}} So you could do: {{issue.customfield_xxxxx.Cascade.value}} equals 491

Hi @Nithin Reddy You could look at the option provided in the Uaser admin API. https://developer.atlassian.com/cloud/admin/organization/rest/api-group-users/#api-group-users 

Hi @Myles Boyd Can you show your complete automaton rule please?

Hi @Tim Dean As you mentioned, indeed the API states this. What is the code you are parsing (JSON)?

Hi @Antonia You need to look at the customer notifications on the project. You might need to disable or edit notifications.