Marc -Devoteam- Community Champion

Hi @Antonia If you have multiple JSM projects, you can create a landing page where you can modify the look and fell and set which jsm projects request types will be available on that landing page. create-and-manage-landing-pages-in-a-help-center You will need to provide the audience with the URL of the landing page.

Hi @Sai Ram Kumar Welcome to the community. See, https://developer.atlassian.com/platform/forge/ 

Hi @fxavierdavid Use the billing option in support, this is an option to raise an issue without an instance.

Hi @Evgenii This depends if you clone the folders as well. If you only use a backup copy of the DB and a fresh installation you will need to install all apps in this new instance.

Hi @Nicole_Brueckner @Staffan Redelius is right, if you want you can create swim lanes on JQL queries.

HI @fxavierdavid Welcome to the community. What if you try an incognito window, or contact support as mentioned in the message. On the community we can help you with this, as instances are spun at the Atlassian side and the community is an open forum where product users help other users. We can't help out on functionality…

Hi cmecham@micron.com As @Kristian Klima mentions, this is an option, but Confluence scales content in relation to your screen size.

Hi @Kamal Hinduja The on-premise installation version can be downloaded. See; https://www.atlassian.com/software/jira/download/data-center 

HI @Tudor Tofan Welcome to the community. You will need to add the apps to the newly created environment as well. This is an additional action.

Hi @Lukas Fischer Welcome to the community. Which Jira field is used on the portal to store the approvers? Which field is set to be used in the approval configuration on Status A? Are the fields the same field and is this a user or group picker field?

Hi @Marcos Hoyos * To make use of SSO with AD, you will require Atlassian Guard, this will not take custom attributes For more information see; https://support.atlassian.com/provisioning-users/docs/sync-user-attributes-to-your-organization/#Set-up-mapping-for-Microsoft-Azure * Yes, but you still require Atlassian Guard. *…

Hi @Peggy Creek I do think they have to be linked. But I'm not a 100% sure. Best is to ask this question at Xray support. Please share the outcome of their reply?

Hi @Hemal Jivani I can't replicate this, I just created a request with a 512MB attachment in the form on the portal, with no issues. So If you experience this, re3check your settings and/or contact Atlassian Support.

Hi @Dhileban Angappan Welcome to the community. Seems to be missing on my site as well, I still have AI enabled on Confluence (check in Atlassian Administration) I can also still use it on a page via \ai or selecting text. On top of this, typing text in the main search I can choose the option "Ask AI" there (this seems…

Hi @Jennifer Ness Welcome to the community. Yes you can automate this within your Jira project, as a project admin.

Hi @Ha B_ Yes, on the transaction the screen is used, this API endpoint will show the id of the transaction. A transaction on a workflow has as set id, every time that transaction is used, its the same id.

Hi @Ha B_ Transition ID's can be retrieved via the API. https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/issue-getTransitions 

Hi @Brian Curr Welcome to the community. I can't replicate this as well. Can you try an incognito window or clear your cache and cookies.

Hi @Jens Because there currently is, currently your question can't be fulfilled, due to the system not being able to. That's why the request I mentioned is open.

Hi @Kimberly Lane Welcome to the community. You can create an automation rule on the Confluence space based on a manual trigger, that fires a web request towards the salesforce API to create a new case.

Hi @Jens This is not possible, see https://jira.atlassian.com/browse/JSDCLOUD-15636 

Hi @Junka What is the name of the issue link type, see link types in Jira administration, this as Not Applicable is the inward or outward option of the link type.

HI @Jens You want to set this up, do you yourself have a confluence and JSM agent license and have you enabled the kb permission options in the products section of jira administration? Try an incognito browser window or clear your cache and cookies.

Hi @Jens Do you have a license on Confluence, you will need this. Also see; set-up-your-knowledge-base-with-confluence 

Hi @Wuzh Welcome to the community. Best is to reach out to the support department of the app to get clarification on this.

Hi @Sofiya Gubatska You probably needs to see if there is anything available on the Microsoft side. On the Marketplace from Atlassian all apps are build to get information from Sharepoint to Confluence, but not the other way around.

Hi @Xiaowen Chen What kind of roles do these people have, are they also Jira admins or even product, site or org admins?

Hi @Anton de Graaf Welcome to the community. The endpoint in JSM is: https://developer.atlassian.com/cloud/jira/service-desk-ops/rest/v2/intro/#jira-cloud-platform-apis 

Hi @Marija Aleksejeva What is the timing in your personal settings and what is the system time set to?

Hi @Puneet Gupta Yes, an admin needs to enable Atlassian Analytics, or grant you permissions to a data connector, if analytics is already enabled