Marc -Devoteam- Community Champion

Hi @Influential Eliot Ootb there is no such option. You have to look at 3rd party marketplace apps and see if there are apps that provide other type of custom field, have a field like this.

Hi @Nicolás Dijkstra Then contact Atlassian Support or create a request on https://jira.atlassian.com/secure/Dashboard.jspa Or see the cloud roadmap, https://www.atlassian.com/roadmap/cloud The community is not official support, members are providing voluntary solutions based on their knowledge and experience.

HI @Ross Coundon The setting in https://<instance-name>.atlassian.net/jira/settings/products/jira-service-management-email-requests needs to be on: "Agents can always create new accounts. Existing customers can create new accounts based on customer access and project level customer permissions settings" Then this depends…

Hi @Thibault d'Arexy This can only be done by using the Confluence API and web request action in the automation. Here's a breakdown of the process: * Set up the Jira Automation Rule * Add the "Send web request" action Select the "Send web request" action. Web request URL: Construct the Confluence REST API endpoint for…

Hi @Dominik Hebestreit The Share with option, relates to the Organization functionality in JSM and not to Assets and it can't relate to Assets. Don't use the Organization feature, this will remove the shared with option on a request. You can always create a custom asset field, that list the organization set in Assets. Make…

Hi @Nicolás Dijkstra Then its likely that the specific API endpoints don't allow ADF or have the option to use this.

Hi @Bayu Damar Welcome to the community. See the MCP documentation getting-started-with-the-atlassian-remote-mcp-server or you could create a Support request to get more info. https://support.atlassian.com/contact/#/ 

Hi @Mateusz Miklewski Welcome to the community. There is no such a list. You can invite the user or the user needs to ask for for permission again.

Hi @Thibault d'Arexy Welcome to the community. Check this previous post: https://community.atlassian.com/forums/Confluence-questions/How-can-i-create-a-new-page-from-a-users-template-using-rest-api/qaq-p/1059884 Also, can you provide: 1. images that show your complete rule. 2. images showing the details of any relevant…

Hi @Tyler James Welcome to the community. Take the following steps, to approve or deny requests: * Go to Atlassian Administration. Select your organization if you have more than one. * Select Apps. * Select the site from the sidebar. * Select Access requests. * Select Review request to see more details about the request. *…

Hola @Aaron P_ Pruebe lo siguiente. El desencadenador de la regla se basa en la actualización de customfield_11156. Use una condición en su regla y establezca la opción inicial en: {{fieldChange.fromString}} igual a <su valor requerido>. A continuación, indique las acciones requeridas en la regla.

HI @Lorenzo Linciano Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant…

Hi @Nicolás Dijkstra Creating request via the API the description field won't work with attachments, you will need to use the attachment field. If you would create an issue via the portal and don't have the attachment field in the request type, you can't add attachments. This is a requirement on creating request.

Hi @Eli Aharon You can use automation rules, they have a web request action or a webhook trigger. Web Request actin can initiate actions on Jira or to external API endpoints. webhook triggers are call from other systems to Jira and then you can execute actions on Jira issues.

Hi @Derek Shore You could try adding more training phrases.

Hi @Jeremy Wood Can you provide more details n the setup of your VSA? Seems like your intent is not set correctly or your training phrases are not up to point.

Hola @Aaron P_ ¿Qué intentas lograr exactamente? El registro de cambios solo proporcionará información si se ha realizado algún cambio previamente en un campo. Si el valor de summary no hay cambio, no devuelven ningún resultado usando el valor {{changelog.summary}}

Hi @Kamil Askerov This can't be done, portal groups are from grouping request types on the portal. You can simply see them as a folder structure. This is not a field related to a request type.

Hi @Victor Amadi @Priyanka Khare can be right, but it would be useful to help you, if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the Audit Log…

Hi @Nicolás Dijkstra Welcome to the community. In V3 of the API you can. See previous post. https://community.atlassian.com/forums/Jira-Service-Management/Updating-description-field-using-REST-API-and-Atlassian-Document/qaq-p/2830322 

Hi @Daniel Javorsky To address the parent or trigger issue from the rule. The JSON should be {{triggerIssue.customfield_11122}} triggerIssue is the part of the smart value that addresses the issue that triggered the automation rule. Parent field is a field set on like a Story to link this to the Epic. Then you can use…

What if you place the variable creation and email action outside the branch?

Hi @Claude Eller You could see https://jira.atlassian.com/secure/Dashboard.jspa and look if there already is a request on this.

Hi @arielei You can't set a regex fro the Story Points field.

Hi @Antonia Did al the conditions pass, or did one of them fail? If a condition fails, then the conditions or actions after the failed condition will not be executed.

HI @Marisha Then as I mentioned before, it seems you don't have permissions. What if you go the the project using:https://<instance-name>.atlassian.net/jira/software/c/projetcs/BKB

Hi @Heidi Hendry So it does work as it replaces the pipes. So the solution is to not use pipes or other reserved keywords/symbols. What is your custom field providing as input, so what are the values in that field. Otherwise try to create a variable. Within creating the variable, replace the pipe from the value and then…

Hi @Marisha Don't use a URL from a user. Browse to this project in Jira yourself, the URL presented is a result of a search this will expire after a while.

Hi @Antonia Anything in done in an automation brach will not be usable in the main route of the automation rule. Create the variable in the branch and the send email action asa well. The send email action, now will only be able to use information found in the lookup action before the brach. Anything that is done in the…

Hi @Maria Medina Welcome to the community. You can create a new custom field based on multi line text. You can set a default value for this field. Set this field on the create screen of the required work types and remove the description field. On the edit and view screen make sure to only have the description field and not…